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Why do add live chat to website and how much beneficial it?

I have eCommerce website and want to add live chat feature for online customer support, kindly suggest me best live chat software and also describe how much beneficial it… (read more)

I have eCommerce website and want to add live chat feature for online customer support, kindly suggest me best live chat software and also describe how much beneficial it.

Asked by connorlawson 6 years ago

Last reply by the-edmeister 6 years ago

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This error on quitting FF even when ALL add-ons disabled:

A few minutes ago I posted a question asking what addon causes this error, but that question does not appear in my Profile Questions list so I cannot update that... THIS … (read more)

A few minutes ago I posted a question asking what addon causes this error, but that question does not appear in my Profile Questions list so I cannot update that...

THIS CONSOLE ERROR ON QUITTING FF EVEN WHEN ALL ADDONS DISABLED

8/8/14 3:54:30 PM [0x0-0x251251].org.mozilla.firefox[4505] 1407527670934 addons.manager ERROR Exception calling provider shutdown: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://app/modules/experiments/Experiments.jsm :: this.Experiments.PreviousExperimentProvider.prototype<.shutdown :: line 2186" data: no] Stack trace: this.Experiments.PreviousExperimentProvider.prototype<.shutdown()@resource://app/modules/experiments/Experiments.jsm:2186 < callProvider()@resource://gre/modules/AddonManager.jsm:192 < AMI_unregisterProvider()@resource://gre/modules/AddonManager.jsm:851 < AMP_unregisterProvider()@resource://gre/modules/AddonManager.jsm:2329 < Experiments.Experiments.prototype._unregisterWithAddonManager()@resource://app/modules/experiments/Experiments.jsm:500 < Experiments.Experiments.prototype.uninit<()@resource://app/modules/experiments/Experiments.jsm:446 < TaskImpl_run()@resource://gre/modules/Task.jsm:282 < TaskImpl_handleResultValue()@resource://gre/modules/Task.jsm:338 < TaskImpl_run()@resource://gre/modules/Task.jsm:290 < TaskImpl()@resource://gre/modules/Task.jsm:247 < createAsyncFunction/asyncFunction()@resource://gre/modules/Task.jsm:224 < Spinner.prototype.observe()@resource://gre/modules/AsyncShutdown.jsm:320 < <file:unknown>

Asked by VerizonSucks 6 years ago

Last reply by philipp 6 years ago

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If individual users have such strong privacy rights, then why do the big boys compete for the "illusion" called Market-share?

I won't leave my name here, nor any personal details. I know that I have been a strong part of the revolution in deep-structure coding that has taken place since the Jul… (read more)

I won't leave my name here, nor any personal details. I know that I have been a strong part of the revolution in deep-structure coding that has taken place since the July 4th 2014 weekend, but I can't get any of my proprietary start-up information out to any useful part of the public lately, because I am too busy "fighting" the technical, personal and psychological equivalent of a WORLD WAR, all by myself, over things supposedly as "simple" (and generally as money-constrained) as the "lack of a cell phone." As if cell phones were the New Holy Grail or something...

Anyhow, the impression I have is that the Revolution (whatever that is) could strongly empower a lot more individuals across many more systems into their own success if only the Larger Powers could learn how to stop being so functionally PARANOIC about each other...we need a standard in the 21st Century for what "objective truth" means on a planetary scale... If we can hold back the Great Chaos that long!

Asked by TheVeritasian 6 years ago

Last reply by the-edmeister 6 years ago

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how can i save my bookmarks from being deleted by website?

I saved bookmarks on a adult site and put them on a d v d but the site keeps deleting the videos and so there also deleted on the d v d aswell. how can i save what i book… (read more)

I saved bookmarks on a adult site and put them on a d v d but the site keeps deleting the videos and so there also deleted on the d v d aswell. how can i save what i bookmark to a d v d disk?

Asked by AllanWagar 6 years ago

Last reply by philipp 6 years ago

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How do I incorporate Zotero ?

I lost it with the update and I need it badly. In this (horrible) new version, I added dictionnaries. They are active, but when I right click they don't appear and I'm ad… (read more)

I lost it with the update and I need it badly. In this (horrible) new version, I added dictionnaries. They are active, but when I right click they don't appear and I'm adviced to add dictionnaries..

Asked by aacg 6 years ago

Last reply by the-edmeister 6 years ago

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Can't you get more more training for your systems designers?

Your systems designers seem to have worked hard in getting customers furious. First, they make the default a new problem not easy to turn off. Then, they make finding he… (read more)

Your systems designers seem to have worked hard in getting customers furious. First, they make the default a new problem not easy to turn off. Then, they make finding help difficult to figure. Then, they want the very displeased customer with lots of other things to do to sit around waiting for a response.

I predict that this product will bomb in six months until there are dramatic improvements in customer consideration. I saw the other questions being posed. Wow! There's a lot of anger there, and it's not fair to shove it onto volunteers, especially when Mozilla has contracted out technical service to another company in a foreign country.

Please get back to me by Email with a simple answer of whether or not you can fix this absurd situation or not or how, while I check solutions other than spending a lot of time shutting off Mozilla ads.

Asked by VeryDisgusted 6 years ago

Last reply by the-edmeister 6 years ago

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How can I restore my home page to Firefox? I don't know how it got changed...

This is frustrating!! I have sent you a question and followed your directions to a T with the email you sent in response just to get set up with an account for your compa… (read more)

This is frustrating!! I have sent you a question and followed your directions to a T with the email you sent in response just to get set up with an account for your company but I have to start over again so it seems as far as I can tell!! My issue is the: following .. I had tried to download some stuff off the internet through Norton and it ruined my homepage which was Firefox and I loved it that way! Now delmit It's Yahoo and I cannot stand that one AT ALL!!! How do I get rid of that!?

Asked by EstherC4 6 years ago

Last reply by cor-el 6 years ago

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Why can't I log in to the forums anymore?!

I've been posting to the mozilla forums for over a decade, but when I tried to log in this afternoon the site didn't recognize either my username or my password (it didn'… (read more)

I've been posting to the mozilla forums for over a decade, but when I tried to log in this afternoon the site didn't recognize either my username or my password (it didn't specify which).

I tried to change my password but I never received the confirmation email.

So I've just created a "new" account using my old email address but with a new user name and password so that I could post this query.

What happened to my old account?

Will in Seattle a.k.a. "Clueless"

Asked by Clueless.in.Seattle 5 years ago

Last reply by James 5 years ago

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Is it suppose to take more than an hour for mozilla to check my plug-ins so I can update them?

I'm trying to update my plugins after the latest Firefox update. I clicked on tools, add-ons, plugins, update plug-ins. I have waited for over an hour and the pin wheel i… (read more)

I'm trying to update my plugins after the latest Firefox update. I clicked on tools, add-ons, plugins, update plug-ins. I have waited for over an hour and the pin wheel is still spinning and no plug-in updates have appeared. Now what?

This is absurd. The problem has resolved itself but now I can't delete the question.

Asked by ebob 6 years ago

Last reply by the-edmeister 6 years ago

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Firefox constantly updates and asks for system reboots.

Firefox version 29.0.1 is constantly asking for system reboots to update. Uninstalling then downloading & installing v31 does not seem to stop this issue. This has oc… (read more)

Firefox version 29.0.1 is constantly asking for system reboots to update. Uninstalling then downloading & installing v31 does not seem to stop this issue. This has occurred on several different user's machines that I support. None of them seem to be running any extensions that could be causing this problem.

Asked by oherndon 6 years ago

Last reply by the-edmeister 6 years ago

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Is it possible to Sync to a new computer when Windows Easy File Transfer won't work - followup

This is to answer cor-el who emailed me and gave me links to transfer the bookmark files from the old computer (XP) to the new computer (Win 8). The problem is that I can… (read more)

This is to answer cor-el who emailed me and gave me links to transfer the bookmark files from the old computer (XP) to the new computer (Win 8).

The problem is that I can't even get to "trouble shooting" in the Firefox menu. There is some file corrupt before I'm even able to get that far.

We found his old bookmark files on the hard drive, but eventually, on the old computer, the correct bookmarks loaded in Firefox only way deep in the bookmark menu so I had to drag them onto the toolbar individually and finally the new computer synced up with the correct bookmarks.

I would love to find the files for the bookmarks but I've looked and only found the old bookmark files (even looked where it said to look in "help"). In any case, please don't send me another link unless it solves my problem; I've worked on computers since 1984 and I know when the computer freezes up (and it does when I go to "help" and then "trouble shooting"—when I click "trouble shooting" is when everything stops.

Asked by madcat111 6 years ago

Last reply by cor-el 6 years ago

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Firefox just quit taking me to my regular gmx email page. Instead it takes me to a Webclient dumbdown version that doesn't work.

I use GMX email and Firefox has been doing fine with it up till a few hours ago. Now it quit taking me to my regular email account and is taking me to a weird, very empt… (read more)

I use GMX email and Firefox has been doing fine with it up till a few hours ago. Now it quit taking me to my regular email account and is taking me to a weird, very empty page that says "welcome webmail client," but I can't get into my email. It is a very abstracted dumbed-down version of what used to my customized email account. When I use IE this doesn't happen and when I login I am taken right into my email account. The firefox version has not changed, nor has my settings. GMX has not changed. Firefox just quit working with GMX email. I would like to use Firefox as my default browser, but IE is more reliable, and has better features. With Firefox, if its not one thing its another. IE may have security issues, but IE's functions and usability are way more intuitive and user-friendly. So, please explain why Firefox quit working properly with GMX after login. And are you working to resolve it? Meanwhile, I'm back to IE. Another unrelated issue is the text/content size of webpages is too large in Firefox. In IE it is finer allowing for smaller pages showing more content, and thus more pages up at one time showing full content. With Firefox it's like having tunnel vision - seeing bits and parts of a page and having to do a lot of scrolling. This is NOT a zoom issue.

Asked by DVEE 6 years ago

Last reply by the-edmeister 6 years ago