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  • Archived

Youtube button ''watch in youtube.com'' don't work anymore.

When i watch an embedded YouTube video in Facebook or other discussion forum the button watch in youtube.com don't work anymore. Normally, it opened a new tab and redire… (read more)

When i watch an embedded YouTube video in Facebook or other discussion forum the button watch in youtube.com don't work anymore. Normally, it opened a new tab and redirect me directly to the youtube link. Now, i click but nothing happen. How to fix this?

Asked by Marc-Eric 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox sync doesn't recognize me although I received email and verified.

I registered for Sync on May 2, received the verification email from Firefox Accounts <verification@accounts.firefox.com> on that day, and immediately verified. But… (read more)

I registered for Sync on May 2, received the verification email from Firefox Accounts <verification@accounts.firefox.com> on that day, and immediately verified. But ever since, I have not been able to log in and when I asked to reset password, I was told that there is no record of my email address--the same address at which I received the "Verify your account" email.

Asked by jpenha 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox crashes

Firefox is repeatedly crashing. https://crash-stats.mozilla.com/report/index/bp-d7b4fbc3-43b3-4256-8aad-85c032140522 https://crash-stats.mozilla.com/report/index/bp-641… (read more)

Asked by kentk10 6 years ago

Last reply by guigs 6 years ago

  • Archived

How do I get the Send button back on my e-mail?

Until recently there was a send button on my e-mail page. It has disappeared. I can't send or reply to e-mails now. I am connected to the internet, so that's not the p… (read more)

Until recently there was a send button on my e-mail page. It has disappeared. I can't send or reply to e-mails now. I am connected to the internet, so that's not the problem. What do I do?

Asked by judiec 6 years ago

Last reply by Tony98 6 years ago

  • Archived

trying to register with a .eu domain mail address: no verification email sent!

I wanted to register for sync with an email address like xxxx@yyyy.eu This is a domain I own and I have quite a number of email addresses that are delivered correctly. I … (read more)

I wanted to register for sync with an email address like xxxx@yyyy.eu This is a domain I own and I have quite a number of email addresses that are delivered correctly. I never got (I tried three times over the past week to register) a confirmation link email. Today I tried with an email address xxxx@yyyy.com and the confirmation link email address was in my inbox after a minute. Of course I would like to use the eu damoin name email address. Any help is welcome. Thank you!

Asked by Nobody313 6 years ago

Last reply by guigs 6 years ago

  • Archived

The new sync never worked. Moreover there is a weird maintenance notice where the end date is earlier than the start date!

I am trying to use the new firefox account sync on a windows 8.1 pro, win 7 home edition and Android 4.12. It never worked. All of the versions are up to date. Moreover… (read more)

I am trying to use the new firefox account sync on a windows 8.1 pro, win 7 home edition and Android 4.12. It never worked. All of the versions are up to date. Moreover, the rotating arrow icon keeps rotating in the menu just next to my email address. Never ever seen it give a pause! Regards

Asked by canerguclu 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why is my sync not syncing on my computer and on my android phone it is. Need assistance at once. WHY?

I cannot sync my firefox after a format of my HDD. I am synced on my android phone, but cannot get a reset password for my account. I cannot get to my addons nor bookmark… (read more)

I cannot sync my firefox after a format of my HDD. I am synced on my android phone, but cannot get a reset password for my account. I cannot get to my addons nor bookmarks. Reset does not work, new account on my email doesnt do either. "Attempt limit exceeded." is all I get from firefox. I am one step from getting rid of it after many, many years of our relationship. I pitty that firefox is getting slower and slower, I get more and more problems, and still hang on to it. Today I couldt find any useful help. Its quite disturbing. Maybe it has come to "Attempt limit exceeded."?

Please help.

Asked by Rewenat 6 years ago

Last reply by fire-fly 6 years ago

  • Archived

Why does my firefox keep shutting down and telling me it has a problem?

This started about a week ago. It has occurred two to three times a day in the last three days. It is very annoying because it happens in the middle of movies, facebook p… (read more)

This started about a week ago. It has occurred two to three times a day in the last three days. It is very annoying because it happens in the middle of movies, facebook posting... I sent several reports, but nothing has changed.

Asked by Chinadoll1 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Manage Search Engines does not allow direct access to Google Advanced Search

The Firefox list of search engines (top right corner) does not allow me to directly access Google Advanced Search. In order to do so I've found I must put Google Advance… (read more)

The Firefox list of search engines (top right corner) does not allow me to directly access Google Advanced Search. In order to do so I've found I must put Google Advanced under Unsorted Bookmarks. It appears rerouting has taken place rather than a direct route to Google Advanced. For this reason I've only retained Wikipedia because I don't trust rerouted access when Google is such a widely recognized search engine.

What brought this about was StartPage was not loading so I went to Google, which I rarely use, and attempted to insert a URL under Manage Search Engines... to take me directly to Google Advanced Search. When accessed instead I got a list of results, none of which were directly associated with Google. It was obvious when looking at the address bar that Google was first ported through other websites which then sent me to the Google Advanced Search page, depending on which item on the list I chose. I hope Firefox has an explanation for this because otherwise it reduces my level of trust.

I always used Advanced Search for StartPage or IxQuick and can access Advanced Search through Tools>Options>General Tab. I then set the Home page with the Advanced option through the URL. Most of my searches involve adding extra things to narrow a search, such as keywords, exact phrase, none of these words and a date span in order to get a list of reasonable length. Otherwise I must go through a one line search which then allows me to go further with an advanced search when I know at the outset that is what will be required.

Asked by MozillaFirefoxNewbie 6 years ago

Last reply by Gingerbread Man 6 years ago

  • Archived

I lost my bookmarks even though I'm using Firefox Sync

Hi, I've reinstalled Windows on my computer and thought that the sync option on Firefox would help me recover my bookmarks. It saved successfully my passwords, my add-ons… (read more)

Hi,

I've reinstalled Windows on my computer and thought that the sync option on Firefox would help me recover my bookmarks. It saved successfully my passwords, my add-ons, but I lost all my bookmarks. Do you have an idea how I could get a hand on it ?

Thank you

Asked by McSim 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

After I left full screen I was left with 2 address bars, how do I delete the large one created with the full screen with deleting the maing bar?

The top address or search bar is large like the size of the full screen, but it only has the first line of the bar on it. Then beneath in a separate bar is the normal ad… (read more)

The top address or search bar is large like the size of the full screen, but it only has the first line of the bar on it. Then beneath in a separate bar is the normal address/search bar with most things on it. When I try to do anything related to the address/search bar it always affects the bottom bar, so I am afraid to try and delete the top bar.

Asked by tdm6926 6 years ago

Last reply by cor-el 6 years ago

  • Archived

how can I hide bookmarks but still have them available

I have to share a computer and have many bookmarks. I use private browsing when possible but the bookmarks still show up in regular browsing. I would like to hide them… (read more)

I have to share a computer and have many bookmarks. I use private browsing when possible but the bookmarks still show up in regular browsing. I would like to hide them but still be able to get at them when needed

Asked by james442 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Where is toolbar icon for QuickProxy? (Not in Customize).

Firefox 29 (and now 29.0.1). First -- I have QuickProxy 2009.07.19 as an Add-On but its button/icon is nowhere. Not in Customize so cannot move it onto the Toolbar (or … (read more)

Firefox 29 (and now 29.0.1). First -- I have QuickProxy 2009.07.19 as an Add-On but its button/icon is nowhere. Not in Customize so cannot move it onto the Toolbar (or whatever the toolbar is called these days). So where is QuickProxy's button/icon?

The above is the "important" question.

Second -- the Add-On icons I do have are spread out a bit too much so they cramp the URL window to the left. (Icons only - no text.) Must they be so spread out?

Thanks.

Asked by glnz 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Why does Firefox not make visible some of the content on a major corporations employee webpage, although I've tried several things, they work in IE and Chrome?

The website is https://pshrwb200.jcpenney.com and after I log in, the website comes up but none of the images load. I tried disabling the Adblock Plus and a few other thi… (read more)

The website is https://pshrwb200.jcpenney.com and after I log in, the website comes up but none of the images load. I tried disabling the Adblock Plus and a few other things (no proxy settings, allowed in pop-ups, etc.) which Firefox's help suggest and again nothing works. Also, like previously mentioned, IE and Chrome have no problem with this. Thanks for your help on this matter.

Asked by iggyister 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashes when printing

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to… (read more)

I have had a problem with FF crashing when I print. This happens in Safe mode, as well as standard. Following instructions, I reset FF. No crash. I reset the home page to one of my choice, and crash occurred. I tried a couple of others (after resetting, again,) and the same thing happened.

This may be something to look at. As long as I have the default home page in place, I can print.

I have submitted this multiple times. Here is the latest crash report: bp-2c6028fd-a16d-4672-9d21-753232140530

Asked by wawoodman 6 years ago

Last reply by Estone 5 years ago

  • Archived

Tabs opening on their own, attempting to connect to "About:xxyyzz"

Starting about a week ago, seemingly at random tabs will open on their own. They always try connecting to the URL mentioned in the title. Now, this obviously won't resolv… (read more)

Starting about a week ago, seemingly at random tabs will open on their own. They always try connecting to the URL mentioned in the title. Now, this obviously won't resolve because that isn't a valid URL. This only seems to happen when firefox is already open, and isn't affected by running firefox in safe mode. I've ran some scans and haven't found anything, I've been through my startup processes and nothing is amiss there either. I feel I should also mention that this is only happening in firefox, I've left Internet Explorer open for a few hours to see if anything would happen and nothing did. Funnily enough it's just happened in the time it's taken me to type all of this out. That's about all I can think to add. I hope someone can get to the bottom of this.

Asked by SWZT 6 years ago

Last reply by xPhaze 5 years ago