Showing questions tagged:

Error Message on Auto Update of Firefox

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error: Error writing temporary file. Make sure your temp folder is val… (read more)

Greetings, Team. When Firefox does an Auto-update while starting, an error message arrives, " NSIS Error:

Error writing temporary file. Make sure your temp folder is valid.

OK " Please, where and what name does this 'temp folder' have?

How may I fix this Error?

Thank y'all in advance. Phil T. ps W10, Chkdsk OK, system appears OK.

Open 1 64

Unable to reach mediical portal sites to set up accounts; message says may be blocked by firewall.

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have oth… (read more)

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have other accounts on this same portal... HELP please.

Open 3 71

No longer working

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather th… (read more)

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather than megabytes , ive tried downloading each files size 1080p 720p etc but the result is the same , at first i thought you done this so people would by the pro version but of course thats clearly not the case as no one would buy something is not working , so im not sure what the problem is i may reinstall it just to see if that works , im hoping youtube have caught on and blocking it somehow anyway thanks in advance

William

Open 1 96

Payment methods description

Hi, when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually v… (read more)

Hi,

when using the built-in Payment Methods feature in Firefox, I find it quite difficult to distinguish between multiple saved cards, especially when they are visually very similar.

In my case, I’m working with several Stripe test cards for development, and they often only differ in subtle details (like the last digits). This makes it easy to pick the wrong card during checkout or testing.

Is there currently a way to add a custom description or label to a saved payment card (for example “Stripe test – successful payment” or “Stripe test – 3D Secure”) that would be shown in the card selection dialog?

If not, is this something that’s planned or already discussed as a potential improvement? From a developer’s perspective, this would be a big usability win.

Thanks in advance!

Open 1 118

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (read more)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Solved 1 45

When opening Firefox version 147 "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open.

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible… (read more)

When opening Firefox version 147 it asked if I wanted to install updates and after answering affirmative, then it gave "Error: Platform version '147.03' is not compatible with minversion >=147.02 maxversion <=147.02. Maybe try to reinstall Firefox?" The browser will not open. What is the workaround??

Solved 2 97

Firefox for Android stops background audio/video playback when switching apps or tabs

Device: POCO M6 PRO 5G Device Model: 23076PC4BI Android version: 15 AQ3A.240912.001 Firefox version: 147.0.3 Issue description: Firefox for Android stops playing audio an… (read more)

Device: POCO M6 PRO 5G Device Model: 23076PC4BI Android version: 15 AQ3A.240912.001 Firefox version: 147.0.3

Issue description: Firefox for Android stops playing audio and video in the background whenever I switch to a new tab or move the app to the background.

This happens on multiple websites such as YouTube,YouTube Music, Spotify Web Player, and other media streaming sites. As soon as Firefox is not in the foreground, playback pauses automatically. this issue persist in every media playing sites.

Steps to reproduce: 1. Open Firefox on Android 2. Play any video or music (for example on YouTube or Spotify web) 3. Open a new tab or switch to another app 4. Audio/video stops immediately

Expected result: Media should continue playing in the background, similar to other browsers or previous Firefox behavior.

Actual result: Playback stops as soon as Firefox loses focus or is sent to background.

Additional information: - Happens every time - Tried restarting phone and reinstalling Firefox - Battery optimization settings disabled for Firefox - Issue does not occur in other browsers

Open 77

I can't get firefox to save my gmail password.

Firefox won't save my gmail password. I don't know how that is done. When I sign in to [edited from public] @gmail.com, firefox never asks me to save the password. What… (read more)

Firefox won't save my gmail password. I don't know how that is done. When I sign in to [edited from public] @gmail.com, firefox never asks me to save the password. What can I do?

Solved 1 98

bookmarks

In a recent Mac repair, I lost several years of Firefox bookmarks. Is there any way to get then back? Any info would be appreciated. Thanks.

Open 75

spell chieck third party websites

Firefox won't allow other websites to correct my spelling. This is a big deal and I will have to go back to safari if there isn't a fix. I am using a new computer and new… (read more)

Firefox won't allow other websites to correct my spelling. This is a big deal and I will have to go back to safari if there isn't a fix. I am using a new computer and new firefox download. Can u help?

Open 45