Showing questions tagged: Show all questions
  • Solved

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (read more)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (read more)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Asked by jmpianoprof 1 month ago

Answered by jmpianoprof 1 month ago

  • Solved

Malware "startfenster"

I can't delete the malware "Startfenster. I tried to find help with "Google"-Search. Without any success! This malware exists for me in "Firefox" only. Other browsers ar… (read more)

I can't delete the malware "Startfenster. I tried to find help with "Google"-Search. Without any success! This malware exists for me in "Firefox" only. Other browsers are not affected. Perhaps anyone can help me... Thank's!

Asked by wiweg 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Locked

you sent me a log in code and it was accepting it what could be the issue

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tam… (read more)

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.

Asked by Taurus Holmes 1 week ago

Last reply by Denys 1 week ago

  • Solved

Cursor goes to address bar instead of search bar

Dear Folks at Firefox, Mozilla In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to addr… (read more)

Dear Folks at Firefox, Mozilla


In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to address bar instead of search bar when I am trying to surf the web. I tried all the fixes that I found online with changing things in about:config still with no solution.

I am running on Windos 11 and using latest Firefox version.


Kind regards Aljosha Mileta

Asked by aljosamileta 3 weeks ago

Answered by Denys 3 weeks ago

  • Solved

After DELL update I can't log into Gmail

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and n… (read more)

I am 70, sorry if I am not clued into all the latest. I have used Firefox forever because it delete cookies and tracking. Thanks for that. I had a update last night and now I can't get into my gmail account. Thanks

Asked by quietbrianquiet 3 weeks ago

Answered by quietbrianquiet 3 weeks ago

  • Solved

Regaining Bookmark Access

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks. Can … (read more)

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks.

Can I recover my bookmarks? The restore function only lists today as an option after my new password was set (empty). I have no recovery key.

Asked by franchise367 2 weeks ago

Answered by franchise367 2 weeks ago

  • Solved

With the recent Mlza update (which changed their logo) did anyone else lose all their bookmarks & passwords?

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of resea… (read more)

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of research which was all bookmarked. I have changed laptops four times and each time I did, I would just sign into my Mozilla account and it was all downloaded into my new one.

Did anyone else experience this and were you successful in retrieving this data? Do you have any tips? This was important information on a health condition and I don't know if I can find all of this again.

Please, please help. I tried doing what I found in your forums but nothing helped. Could it be that the information was wiped out by your servers and it's permanently gone? I really need help. Thank you.

Asked by CKNovotny 1 month ago

Answered by TechHorse 1 month ago