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Facebook: Sorry, your browser does not support this feature. Please use a different browser and try again.

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try aga… (read more)

What do I do to solve this - I get this when I 'try' to game in Facebok: "Sorry, your browser does not support this feature. Please use a different browser and try again."

Asked by christine41036 3 months ago

Last reply by Denys 3 months ago

  • Solved

Disabling Tab Restore on OS Restart

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following: Disabled `Startup > Open Previous Windows and Tabs` Disabl… (read more)

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following:

  • Disabled `Startup > Open Previous Windows and Tabs`
  • Disabled all extensions
  • Confirmed I do not have a `user.js` file
  • Set `browser.sessionstore.resume_from_crash` to `false`
  • Set `browser.sessionstore.restore_on_demand` to `false`
  • Set `browser.sessionstore.resuming_after_os_restart` to `false` (It was already set this way.)
  • Set `browser.sessionstore.max_resumed_crashes` to `0`
  • Set `privacy.clearOnShutdown.openWindows` to `true`
  • Set `browser.sessionstore.max_tabs_undo` to `0`
  • Set `browser.sessionstore.max_windows_undo` to `0`

(I've since reverted the last two and the extension changes after they didn't work.)

So far, Firefox will not restore tabs on application restart (manually closing and relaunching) or on crashing (after sending SIGTERM/SIGKILL), but it still restores tabs after restarting the OS (if I allow the OS to kill it during shutdown). I've seen a couple suggestions to disable history completely, but I do occasionally refer to my browsing history, so I'd prefer a less-drastic approach. Ideally, I just want Firefox to treat the first launch after a shutdown as a normal launch and not apply any special behavior. Any help would be much appreciated!

System: Fedora 42 (Workstation Edition) Running Firefox 144.0.2 on Gnome 48.6-1.fc42

Asked by firefoxuser 3 months ago

Answered by firefoxuser 3 months ago

  • Solved

All of a sudden my Privacy and Security page in Settings is frozen. I am unable to clear history and data, too!

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be s… (read more)

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

Asked by Hashachar70 3 months ago

Answered by Hashachar70 3 months ago

  • Solved

HOW TO ADD EXT TO THE RIBBON UP TOP

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO...... Im entering the email and password i sw… (read more)

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO......

Im entering the email and password i swear dozens of times every day...it never works right, ALWAYS need one or both lines filled in.  I DONT CARE IF IT DOESNT WANT ME TO SAVE THE PASSWORD. GOD KNOWS its NOT retaining it!  OK, im 75 years old. HAVE I LOST MY MARBLES?

Asked by Shandy 3 months ago

Answered by Mark 3 months ago

  • Solved

https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Ste… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 144.0.2 (64-bit) • Thunderbird 128.10.1esr (64-bit)

==============================

Well, well, well. Latest Firefox update and what did you folks send along to take over my PC screen when I log-in? This: https://getadblock.com/en/update/latest/?f=f&version=6.31.1&u=68uu84zt49066849&bc=3072&rt=0

Clever, clever, clever aren't you folks?

1. I have NEVER downloaded "adblock" 2. "Adblock" cannot be found in the PROGRAMS listed on my PC, so no way to "uninstall" your uninvited, unwelcome, unneeded bit of buy-this-buy-this-buy-this angling. 3. "Adblock" cannot be found on a search of the registry. 3. What a pathetic approach, Firefoxers!

GET RID OF IT FROM SHOWING UP ON MY COMPUTER SCREEN WHEN I OPEN FIREFOX! NOW!

Asked by Hikermann 2 months ago

Answered by Paul 2 months ago

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Unable to delete empty bookmark tsgs

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla Or at least get an expert from somewhere to … (read more)

You could make it a simple process to delete empty bookmark tags. Surely you have top computer people working for Mozilla

Or at least get an expert from somewhere to come up with a solution to people that are not very computer savvy. So frustrating. What is even more frustrating I have no confidence that you will not be able to come up with solution.

Moderator note: This question has been edited to correct the formatting.

Asked by T.Driscoll 3 months ago

Last reply by Denys 3 months ago

  • Solved

system alert

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in … (read more)

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in 2) ZEUS.2020 Trojan detected--with same directed site 3) System Alert!---with same directed site.

I use McAfee as my security system. They recommend going to Firefox settings and disallowing random site connections. How do I get my system running again.

Latest McAfee scan shows 45 entries deleted and 2 browsers reset

Asked by LouCatalano1 3 months ago

Answered by James 3 months ago

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Multiple processes

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is… (read more)

I have been using Firefox for many, many years. As of late I find it is constantly slowing or freezing and when I check with taskmanager I find Firefox has opened and is running as many as 85 processes. I have tried the recommended methods of limiting it...but the performance options do not provide the ability to limit processes as set out in the instructions....and changing the browser.tabs.remote.autostart to false also did not work. If I can't fix this, I will have to stop using Firefox. I am using version 144.0

Asked by drw353 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Уже больше недели многие сайты не открываются на Firefox

Уже больше недели многие сайты не открываются на Firefox, а некоторые открываются некорректно. Другие браузеры работают нормально. Хоть отказывайся от Лисы, как от основн… (read more)

Уже больше недели многие сайты не открываются на Firefox, а некоторые открываются некорректно. Другие браузеры работают нормально. Хоть отказывайся от Лисы, как от основного браузера

Asked by cimba1 3 months ago

Answered by cimba1 3 months ago

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add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (read more)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

Asked by SuMo Bot 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Audio In Tab Cuts In&Out When Not Focused On That Tab

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focus… (read more)

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

Asked by Social Interactions 3 months ago

Answered by Social Interactions 3 months ago

  • Solved

All of my saved websites were deleted in a CCleaner action!

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them… (read more)

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

Asked by nmbourne 3 months ago

Answered by nmbourne 3 months ago

  • Solved

Onedrivelive.com displays a blank screen when opening from a "your memories from this day" in Firefox

Onedrivelive.com displays (now already 2 months) a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ). Screen of roll… (read more)

Onedrivelive.com displays (now already 2 months) a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ). Screen of rolling, blank gibberish appears. And by gibberish I mean the screen is brownish with waves of dark/light color going back and forth across the screen. it only happens when I open the link in Firefox, NOT for example in Edge. WHY IS THIS ERROR IN FIREFOX?

Asked by JaVo 3 months ago

Answered by Denys 3 months ago

  • Solved

HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (read more)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Asked by andrea56 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 3 months ago

Answered by Ejecatl 3 months ago

  • Solved

Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Asked by ppgminark 3 months ago

Answered by Denys 3 months ago

  • Solved

Lost tabs again. Exploring the backup files only gives the most recent tab.

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers. I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I… (read more)

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality


At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.


Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups


I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff


Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)


From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.

Asked by glance-hull-aloha 3 months ago

Answered by jonzn4SUSE 3 months ago