Showing questions tagged: Show all questions
  • Solved

Firefox doesn't see things written for chrome

I've been a Firefox user for a very long time with no real problems, but this one may force me to move to Chrome. Recently, I've noticed that some things show up or work… (read more)

I've been a Firefox user for a very long time with no real problems, but this one may force me to move to Chrome. Recently, I've noticed that some things show up or work in Chrome, but they don't work in Firefox. I've encountered this problem more recently and it seem to be getting worse. Just today, I had a problem with the V.A. and AMC theater websites. Is there a workaround to this problem. It's going to get bad if even the government is using google extensions.

Asked by mc8452 3 months ago

Answered by mc8452 3 months ago

  • Solved

Audios do not play in a webpage

In the webpage https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/ when I click to listen to play a segment (▷ Listen) it shows momentarily a button … (read more)

In the webpage

https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/

when I click to listen to play a segment (▷ Listen) it shows momentarily a button but then returns to the original (▷ Listen). However, when I open the page in Chrome it plays without any problem. What could be the problem?

Asked by emfril 2 months ago

Answered by emfril 2 months ago

  • Solved

Lost computer and after restore I don't have bookmarks

My PC died and I could not boot from bootable flash drive. I had been backing up the system with Acronis to a WD Passport. I purchased a new computer, and when I did a… (read more)

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

Asked by MSUHockey 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Add-on icons have disappeared

I kept my installation of Windows 11 while doing a clean install of Windows 11 to another drive. I installed FF and copied the profile from the old installation to the ne… (read more)

I kept my installation of Windows 11 while doing a clean install of Windows 11 to another drive. I installed FF and copied the profile from the old installation to the new one. about:addons displays all my add-ons and they're all enabled. But their icons don't appear to the right of the search bar. How do I get them back?

Asked by doniel 3 months ago

Answered by doniel 3 months ago

  • Solved

bookmarks and history are nul

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scra… (read more)

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scratch ?

Asked by breitung 2 months ago

Answered by Paul 2 months ago

  • Solved

Request for Addons

its one request i want to ask, can you add WhatsApp Web Plus into Firefox plugins/addons? or maybe the question is, how to add the extension that exists on chromium base… (read more)

its one request i want to ask, can you add WhatsApp Web Plus into Firefox plugins/addons?

or maybe the question is, how to add the extension that exists on chromium based browser to firefox based?

thanks

Asked by Rin 3 months ago

Answered by Paul 3 months ago

  • Solved

Missing profile but Firefox still works

I have Firefox installed on a Windows 11 desktop. The profile is missing, yet Firefox is working fine, and I see all of my bookmarks, etc. I have windows set to show hid… (read more)

I have Firefox installed on a Windows 11 desktop. The profile is missing, yet Firefox is working fine, and I see all of my bookmarks, etc.

I have windows set to show hidden files.

When I try to run %APPDATA%\Mozilla\Firefox\Profiles\ it tells me that the location is unavailable.

I cannot find the profile anywhere in file explorer, despite multiple tries to search for it.

If I go to Help > Troubleshooting Information, I see a "Location is not available" message, shown in the attached image.

I could uninstall and reinstall Firefox, but I'd prefer to solve this because the exact same thing is happening to my Thunderbird profile. It doesn't exist anywhere, yet I can see all of my emails and it appears to be working properly. I only found this problem because I wanted to backup my emails but was unable to.

Both of these profiles must exist somewhere, but I've tried everything to find them. Please help me fix this in Firefox, and then if I have a fix here I'll try to apply it to Thunderbird, where I have a lot of emails I'd hate to lose.

Asked by sarehder 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

No new messages after opening Thunderbird

No new messages after opening Thunderbird Since yesterday (24/07/2025), when I open Thunderbird, I don't see new messages. I can see the number of new messages, but no n… (read more)

No new messages after opening Thunderbird

Since yesterday (24/07/2025), when I open Thunderbird, I don't see new messages. I can see the number of new messages, but no new headers. I didn't have this problem before. When I access my account through a browser, there are new messages that Thunderbird doesn't see. I have version 140.1.0. I have the message threads enabled - All.

Polish/Polski Brak nowych wiadomości po otwarciu Thunderbirda Od wczoraj (24-07-2025) po otwarciu Thunderbird - nie widzę nowych wiadomości, widać liczbę nowych wiadomości, ale brak nowych nagłówków. Wcześniej nie miałem tego problemu. Jak wchodzę na konto przez przeglądarkę, są tam nowe wiadomości, które nie widzi Thunderbird. Mam wersję 140.1.0. Mam włączone odnośnie wiadomości - Wątki - Wszystkie.

Asked by ADAM.WITOLD.NOWICKI 3 months ago

Answered by ADAM.WITOLD.NOWICKI 3 months ago