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Webroot

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webr… (read more)

Is Webroot a part of Mozilla/Firefox? When Firefox recently updated it began to ask for a Webroot access key and it takes me to this page. I have never signed up for Webroot before.

Asked by Eric Johnson 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

google account is not login on firefox

when i login my google account on firefox they say this browser is not try another browser. and if you already use supportive browser then try again and if click on try a… (read more)

when i login my google account on firefox they say this browser is not try another browser. and if you already use supportive browser then try again and if click on try again and try it they still show me same statement.

Asked by Alpha_009 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

no sound coming from any website like netflix or youtube or prime from mozilla browser

Good evening Mozilla, Well I am facing an issue, no sound coming from any website like netflix or youtube or prime from mozilla browser. Could you please fix it for me.… (read more)

Good evening Mozilla,

Well I am facing an issue, no sound coming from any website like netflix or youtube or prime from mozilla browser.

Could you please fix it for me.

Regards

Asked by ahsanul_habib2785 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (read more)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Asked by raystrack 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

What is a 30-day money-back guarantee mean for the Monitor app?

I want to make sure my personal info is not exposed but don't know how to enlist Monitor for FREE as you advertised. A a first-time customer, how do I get my $ back??? NO… (read more)

I want to make sure my personal info is not exposed but don't know how to enlist Monitor for FREE as you advertised. A a first-time customer, how do I get my $ back??? NOTHING is explained on that site!

Asked by dfvww5wbrz 4 months ago

Answered by Paul 4 months ago

  • Solved

Signing in to flickr

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone thro… (read more)

I use the flickr website many times during the day without issue, unti now. When trying to login this time I get the message shown in the attached image. I have gone through all the usual procedures, clearing cookies etc, including starting Firefox in safe mode, but still the problem persists and I am now at a loss. As a test, I even installed the Chrome browser and I was able to log into flickr with no problem. I have a laptop running Window 11 and the latest Firefox and the problem is the same on that - no flickr login.

Thank you for your help

Asked by haithwaik 4 months ago

Answered by haithwaik 4 months ago

  • Solved

Please firefox help me I will never forget your kindness I am very very very sad............

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the… (read more)

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the previous archive. Now I am very, very mentally disturbed and I do not feel safe and I am very sad about what happened to me. I am crying now. What should I do? My psyche is really broken due to the lack of information....

Asked by h.amhioss 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (read more)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Asked by Kay Martin 3 months ago

Answered by Kiki 3 months ago

  • Solved

Is there an API that allows extensions to change vertical tab related settings?

Hi, I want to make a simple extension for Firefox that auto toggles vertical tab based on the aspect ratio of the Firefox window. I found `sidebar.verticalTabs` in about… (read more)

Hi, I want to make a simple extension for Firefox that auto toggles vertical tab based on the aspect ratio of the Firefox window. I found `sidebar.verticalTabs` in about:config that toggles vertical tabs, but a simple googling tells me that it is not possible for web extension to modify about:config values. Is there any other API that toggle vertical tabs? Thanks!

Asked by regunakyle 4 months ago

Answered by regunakyle 4 months ago

  • Solved

Missing Icons in the Right Resolution

Hello Firefox team, I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 ic… (read more)

Hello Firefox team,

I downloaded firefox-142.0.tar.xz and copied the necessary files to the appropriate directories. Unfortunately, I am missing the 24x24 and 256x256 icons. Could you please add these resources?

I would be very grateful if you could help me with this.

Best regards Chris

Asked by Chris2574 3 months ago

Answered by Chris2574 3 months ago

  • Solved

Navagtion

I want to know how to go back to the previous page when i hit the back button on the navigation bar instead of going all the way to the original start page, I have trie s… (read more)

I want to know how to go back to the previous page when i hit the back button on the navigation bar instead of going all the way to the original start page, I have trie suggestions like the Backspace ket and the left arrow key but they don't work. would like to know if i can get it to work like it used to.

Thank you

Asked by Lou Gervais 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago