Showing questions tagged: Show all questions
  • Solved

I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (read more)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 5 months ago

Answered by cor-el 5 months ago

Sync Data Missing

Hi I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plu… (read more)

Hi

I am a web dev, and need FF help on this. All of my sync data is gone, I sign out and back in twice, I checked the profiles there's only one, all of my bookmarks, plugins & extensions everything is gone. Please I need those bookmarks some of them were very important to me I can't lose those.

Back-story: I recently want to try two distro that I had been on my list from quite a while now, VanillaOS & BlendOS, I worked on those for 3 or 4 days, before switching back to Arch, on both of them everything was working fine, I had all of my data. On Arch I had to reset my password because I forgot. Then the issue started, at first I thought maybe my internet was slow or something but now on the 2nd my data is still not synced.

I even signed out and back in, I checked the profiles(screenshot below). What should I do?

Asked by Z3R0 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox sending multiple requests with useragent Mozilla 5.0

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason: ‘Firefox browser (or some extension) is sending multiple requests to us with … (read more)

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason:

‘Firefox browser (or some extension) is sending multiple requests to us with the browser User-agent "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"' This can't be happening from the normal usage, so we automatically block them because they are not the requests from genuine Googlebot crawler.

The possible cause might be using some browser extension that makes the request with Googlebot user agent.
Please make sure to disable all extensions (and remove that you are no longer using) and let me know so we could check on our end if that stopped?"

How do I find what is doing this and how can I fix it?

Steve Thomas

Asked by SteveT 5 months ago

Last reply by zeroknight 5 months ago

Pop-up "Open existing Firefox application?" comes up incessantly

Upon the clean, newly downloaded from Mozilla copy of Firefox for Mac, I will get a pop-up window asking, "Open existing Firefox application?." What is obviously spurio… (read more)

Upon the clean, newly downloaded from Mozilla copy of Firefox for Mac, I will get a pop-up window asking, "Open existing Firefox application?." What is obviously spurious about this window is that there is only one copy of Firefox installed.

I have used the recommendation by someone on the Interwebs telling me to go to the Terminal App and execute:

/Applications/Firefox.app/Contents/MacOS/firefox -bin -P

..after which a small applet window (called "Firefox - Choose User Profiles") pops up where I see the installed profiles for Firefox. I was told to delete all but one of the profiles, check the "Use the selected profile without asking at startup Check box, and then hit the "Start Firefox" button. Firefox then opens up.

If I quit Firefox and fire it back up again, I again see the little, "Open existing Firefox Application?" window. This goes on forever.

I have also given Firefox Accessibility, Full Disk Access, and Screen Recording rights, but to no avail.

Any ideas?

Asked by ed132 5 months ago

Last reply by ed132 5 months ago

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter?

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter? … (read more)

Cursor won't show when writing a letter or note. So I don't know where i stop typing? It works here but not when I open my browser to write letter?

Asked by JSM 5 months ago

Last reply by zeroknight 5 months ago

Primary Password asked every time I open the browser

Dear community, since some recent update I am asked for a primary password every time I open the browser, which is higly annoying. I like my passwords protected by a pri… (read more)

Dear community,

since some recent update I am asked for a primary password every time I open the browser, which is higly annoying. I like my passwords protected by a primary password and in former times it was only asked for when trying to reveal a saved password. I know this has probably to do with me using Firefox sync, because I use the browser on my Android too but I would like to keep my devices synced. Besides: On my phone I am only asked for a fingerprint when accessing passwords, not every single time I open the app. There must be a way to reconfigure this on a desktop, right?

Asked by Jonah 5 months ago

Last reply by cor-el 5 months ago

Problems reading/seeing articles from the Washington Post

Firefox is the default browser on my MAC… used it for years, no problems. Lately, when I get my daily email from The Washington Post, and I click on a link to an articl… (read more)

Firefox is the default browser on my MAC… used it for years, no problems.

Lately, when I get my daily email from The Washington Post, and I click on a link to an article, Firefox (1) shows me the lead picture as a blur and (2) in a short time, blanks the window.

When I click on “reload,” the article comes back (at the beginning of the piece) with the same fuzzy picture and again, within a minute, blanks the window.

If I use the same links, from the WashPost article, and use Safari, the pictures are clear and the article doesn’t disappear.

I don’t know if it’s related, but when I’m playing a game from the AARP website, and it’s time for a commercial, the window goes blank and I have to reload … which brings up my game where I left off.

I don’t know if it’s relevant, but I have “AdBlock Plus” and “AdBlocker Ultimate.”

Any thoughts ???

Hank

Henry D. Lewis Chevy Chase, MD

Asked by Hank15 5 months ago

Last reply by Hank15 5 months ago

Windows 10-Where else is Firefox accessing on my boot drive when it's installed to a secondary drive?

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did. Then I discovered it was still accessing C: un… (read more)

Took me a while to figure out how to get the full installer to install to my faster and larger D drive, but I finally did.

Then I discovered it was still accessing C: under: D:\Users\[Username]\AppData\Local D:\Users\[Username]\AppData\Roaming

So I now have my Mozilla folders in both locations pointed to D: with a symbolic link or whatever.

But it STILL seems to be accessing C: to do SOMETHING, and I'm not sure what or where, as searching C: for Firefox or Mozilla turns up nothing.

It still thrashes my C: drive though, especially noticeable if I'm using it for something else at close to 100% and Firefox for example loads a Youtube page that was unused/not in focus for a while.

Somehow it's STILL causing as much activity on C as D and I'm not sure why...if I was maybe I could point more directories to D with more Symbolic links (or whatever they're called...I may be misremembering since I set this up a few weeks ago, but they seem to work fine).

(I gave up on Chrome...I can point a bunch of stuff at D, but sooner or later it breaks its ability to do updates until I move stuff to C...I'm guessing maybe the updater "fixes" something in the background that breaks it. Thankfully Firefox seems to update just fine (I do NOT use the background process, I just check every day), and I got 122 today seemingly fine. No idea why browsers are so weird about getting installed on an alternative drive compared to other programs...it's a pretty common thing to want!)

Asked by Wolf 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Can't find downloaded file after closing the private window

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download fo… (read more)

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download folder but the file was not there I haven't change the downloads folder location

Asked by Aditya 6 months ago

Last reply by cor-el 6 months ago

Tab reloads everytime i close the app and open it up shortly

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for t… (read more)

On my Android phone, Xiaomi Mi12T Pro, when i leave Firefox and open it up again, it always reloads the before opened tabs page. I disabled all battery optimization for this app and it still has to reload the tab after having the app closed for a small time.

Asked by Manu 5 months ago

Last reply by Garrett24 5 months ago

  • Solved
  • Archived

Can't change Browser language

Добрый день! Почему не меняется язык на английский? Как его сменить?! Только не надо мне писать про удаление кук и чистку кэша! Я только что это сделала потому что не раб… (read more)

Добрый день! Почему не меняется язык на английский? Как его сменить?! Только не надо мне писать про удаление кук и чистку кэша! Я только что это сделала потому что не работал чёртов логин в чёртов акканут чёртова твича!

Asked by milky132milk 6 months ago

Answered by cor-el 6 months ago

  • Locked

Where is the video area in Firefox Version 122?

I was told to click on the video area to solve a problem with text displaying The solution seemed quite simple But I cannot see any video area on Firefox Version 122 I lo… (read more)

I was told to click on the video area to solve a problem with text displaying The solution seemed quite simple But I cannot see any video area on Firefox Version 122 I looked at all the View drop-downs including Toolbars, Sidebar, Zoom, Page Style I tried clicking everywhere but nothing worked Can anyone tell me where it is? or how to get it to display?

I have Windows 10 64-bit professional operating system

Asked by tmyoung 5 months ago

Last reply by James 5 months ago

  • Archived

page has infinite reloading

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite rel… (read more)

I'm experiencing a problem when I visit certain websites, like 'https://mui.com/x/react-data-grid/'. Every time I try to access this site, the page starts an infinite reloading loop, preventing me from using the website normally.

Asked by elhaddajiotmane 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

How to enable closing tabs in order of appearance to avoid jumping around

Today when I close many tabs using control w firefox seems to randomly jump around when choosing which next tab to close I wish to have firefox always close the adjac… (read more)

Today when I close many tabs using control w firefox seems to randomly jump around when choosing which next tab to close

I wish to have firefox always close the adjacent tab to the tab I just closed

This should be the default behavior ... I do not see any setting for this ... is there an addon to do this ?

I am using the latest firefox on ubuntu

      • UPDATE*** below answer for setting `browser.tabs.selectOwnerOnClose` has no impact on this

Asked by EventHorizon 6 months ago

Last reply by James 6 months ago

  • Archived

Firefox being extremly laggy

I switched from windows 10 to 11 and to a new laptop. Here in my new laptop Asus tuf 15 ,even though it has better RAM , internet connection, cache memory, cores the FIRE… (read more)

I switched from windows 10 to 11 and to a new laptop. Here in my new laptop Asus tuf 15 ,even though it has better RAM , internet connection, cache memory, cores the FIREFOX doesnot function properly. It's extremly laggy specially when I use YOURUBE . In my earlier HP laptop with 8 GB ram I could use 10-15 tabs at one time .It would still not lag . It could do web development at the same time I could watch youtube tutorials. But now I barely open 4-5 tabs the youtube starts freezing up to the extent that I really get frustrated. Please so something or I will have to switch to BRAVE browser or something.

Asked by MANAS UNIYAL 6 months ago

Last reply by zeroknight 6 months ago

Firefox v122 --profile option is not working properly

Hi, I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap) and when using the --profile option to specify the startup pr… (read more)

Hi,

  I am running the latest Firefox v122 (firefox_122.0+build1-0ubuntu0.22.04.1~mt1_amd64.deb not snap)

and when using the --profile option to specify the startup profile it fails to start even on a NEW system that never ran Firefox if I give it a directory that resides on a mounted ext3 filesystem.

  All the permissions are OK and yet running strace I see an error and after a few second will get the

generic pop-up with the error message: (after a few seconds)

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

 Running the SAME from /tmp works fine, but I need the profile to reside on a persistent storage area

so if the LIVE distro restarts then it can restore the previous session, bookmarks, options, etc...


============================================================
 The 2 directories were created identically and have the exact same permissions:

xubuntu@xubuntu:~$ mkdir /tmp/firefox3

xubuntu@xubuntu:~$ mkdir /media/xubuntu/sys_n01_home/mozilla/firefox3

xubuntu@xubuntu:~$ ls -ald /tmp/firefox3 drwxrwxr-x 17 xubuntu xubuntu 1080 Jan 21 22:05 /tmp/firefox3

xubuntu@xubuntu:~$ ls -ald /media/xubuntu/sys_n01_home/mozilla/firefox3 drwxrwxr-x 17 xubuntu xubuntu 4096 Jan 21 21:13 /media/xubuntu/sys_n01_home/mozilla/firefox3

============================================================

The only difference is that one is mounted on tmpfs and the other is on /dev/nvme0n1p2:

xubuntu@xubuntu:~$ df -k /tmp/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on tmpfs 32560016 351528 32208488 2% /tmp

xubuntu@xubuntu:~$ df -k /media/xubuntu/sys_n01_home/mozilla/firefox3 Filesystem 1K-blocks Used Available Use% Mounted on /dev/nvme0n1p2 195751828 51056068 142695768 27% /media/xubuntu/sys_n01_home


============================================================

When starting firefox with the /tmp/firefox3 profile directory it works fine and starts up:

xubuntu@xubuntu:~$ firefox --profile /tmp/firefox3

newfstatat(AT_FDCWD, "/tmp/firefox3", {st_mode=S_IFDIR|0775, st_size=1040, ...}, 0) = 0 newfstatat(AT_FDCWD, "/tmp/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/tmp/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=-487933736}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0 uname({sysname="Linux", nodename="xubuntu", ...}) = 0


BUT when using the persistent storage on the real filesystem (but SAME exact permissions) it fails:

newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3", {st_mode=S_IFDIR|0775, st_size=4096, ...}, 0) = 0 newfstatat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", {st_mode=S_IFREG|0664, st_size=0, ...}, 0) = 0 openat(AT_FDCWD, "/media/xubuntu/sys_n01_home/mozilla/firefox3/.parentlock", O_WRONLY|O_CREAT|O_TRUNC, 0666) = 11 fcntl(11, F_GETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0, l_pid=1519466008}) = 0 fcntl(11, F_SETLK, {l_type=F_WRLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = -1 EACCES (Permission denied) close(11) = 0

Am I doing anything wrong or is this some weird startup issue / race condition in the parentlock management?

Thank you for looking into this.

  -Sanjiyan

PS: I can upload the full strace file for both scenarios if needed. Thanks again.

     running on an xubuntu distribution "22.04.2 LTS (Jammy Jellyfish)"

Asked by Sanjiyan 5 months ago

Last reply by zeroknight 5 months ago