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Global Privacy

I went to about:config and set my privacy.globalprivacycontrol values to all True. Yet, when I go https://globalprivacycontrol.org/, the website states that the GPC signa… (read more)

I went to about:config and set my privacy.globalprivacycontrol values to all True. Yet, when I go https://globalprivacycontrol.org/, the website states that the GPC signal is not detected. Is any other action required? I am using Firefox v16.0.2 on a Mac computer running Ventura 13.5.

Asked by jhuller 1 year ago

Answered by zeroknight 1 year ago

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Logging on to website accounts.

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I… (read more)

I have been using Firefox as my default browser in Windows for a number of years without problems until recently. However I now find that, when I log on to sites where I have accounts, I am not automatically signed in. When I select sign in I am taken to a sign-in page where, on some accounts, , my usernames and passwords are already filled in. I have tried following Firefox guidelines with regard to settings and options, all to no avail. Can you assist me please.

Asked by grtate 1 year ago

Answered by Terry 1 year ago

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Automatically starting

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is at… (read more)

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is attempting to access one of my Microsoft accounts. I tried toolkit.winRegisterApplicationRestart. but nothing changed. There is nothing in my Startup folder related to Firefox, and msconfig doesn't list anything as a startup process.

What's strange is that this just started happening. I've used Firefox as long as I can remember, and have never had this issue.

Short of uninstalling Firefox and reinstalling it, does anyone have any suggestion(s)? Thanks.

Asked by dave360 1 year ago

Answered by dave360 1 year ago

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Changed selectiblity behavior

I can no longer 'Select all' of a simple html table displayed in the browser. The header lines won't select no matter what I try. The browser only allows the body lines… (read more)

I can no longer 'Select all' of a simple html table displayed in the browser. The header lines won't select no matter what I try. The browser only allows the body lines to be selected, and subsequently copyied.

Source:

Location Heat Setpoints Cool Setpoints
Zone BldgFlrRm Thermostat Day Night Weekend Day Night Weekend
Lobby First Floor Lobby Down 70 64 60 73 84 84
Lobby Second Floor Lobby Up 69 64 60 72 84 84

Asked by ftoewe 1 year ago

Answered by zeroknight 1 year ago

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Firefox Focus is opening Amazon links by default

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything se… (read more)

I can't figure out why Firefox Focus for Android is opening Amazon links by default. It isn't set as the default browser, as far as I can tell it doesn't have anything set to open by default. Usually I have the option to choose which browser to open a link with because I have multiple browsers installed.

I'm using a Galaxy s22 Ultra running Android 13. Any suggestions would be appreciated

Asked by ERlCA 1 year ago

Answered by ERlCA 1 year ago

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ending playing video crashes firefox

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it jus… (read more)

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Asked by m1k0_38 1 year ago

Answered by zeroknight 1 year ago

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Why does viewing a stock quote chart in Google/finance hang the tab?

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no l… (read more)

when I view a stock quote in Google Finance If I move my Windows cursor into the price chart and move the chart cursor to a new date or time the tab will hang. I can no longer move the chart cursor. Reloading the tab will no longer work. I have to delete the tab and then use History to reload it. There is no problem as long as I keep the Windows cursor out of the stock chart area.

I have several tabs with stock data from Google Finance open at the same time. For example. https://www.google.com/finance/quote/TSLA:NASDAQ https://www.google.com/finance/quote/AAPL:NASDAQ https://www.google.com/finance/quote/MSFT:NASDAQ

I am running Windows 11 up to date and Firefox 116.02. This has been a problem for a long time.

Asked by pauljg 1 year ago

Answered by pauljg 1 year ago

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No Save As Dialogue Appearing

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All o… (read more)

Since the FF update to 116.0.2 (64-bit) I am unable to save images from a very specific part of Ancestry.com. The database is the U.S., School Yearbooks, 1900-2016. All of the other image databases on Ancestry download without issue, and I am able to download the Yearbook images using Edge, so this appears to be a Firefox issue, especially as it began immediately following the most recent update.

The Yearbook images do differ from the others in that you are given an option to download two images as a zip file, or just a single image, but neither option results in the Save As dialogue appearing, and the images do not download anywhere.

This is a very strange issue, but maybe someone familiar with the most recent update could have some insight as to what has been changed that might have this impact.

Windows 11 Version 22H2 (OS Build 22621.2134), if that makes any difference.

Asked by Geoffrey Eargle 1 year ago

Answered by cor-el 1 year ago

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Unable to set multiple ExtensionSettings through imported admx

I am using the intune preview feature which allows you to import admx/adml instead of using the custom injection method. Everything works far better then with the inject… (read more)

I am using the intune preview feature which allows you to import admx/adml instead of using the custom injection method. Everything works far better then with the injection method, except for one settings:

ExtensionSettings this setting is working when I have only one setting set (ex):

{"someplugin@test.com": { "installation_mode" : "allowed" }}

If I add a second line to the entry:

{"someotherplugin@test.com":{ "installation_mode" : "allowed"}}

I understand this is a new feature, but if I had the correct format that would work for HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ExtensionSettings to allow two plugins to work I belive I shouldn't have any issue getting the admx feature to do this, I even tried manually editing the registry setting and it breaks whenever I add the second line to it.

Asked by robert.deed 1 year ago

Answered by robert.deed 1 year ago

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Why is my instagram session available in private browsing

Hi, I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I ha… (read more)

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Asked by pablo28 1 year ago

Answered by pablo28 1 year ago

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about:config preferences are not synced despite setting dangerously_allow_arbitrary to True

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will s… (read more)

According to this support page (https://support.mozilla.org/en-US/kb/sync-custom-preferences#), setting ``services.sync.prefs.dangerously_allow_arbitrary`` to True will sync all my preferences.

I have set it to true on the two devices I want to sync (2 desktops, Windows and Ubuntu). However, the preferences are not synced. For example, ``browser.compactmode.show`` keeps its default value "False" on my Ubuntu installation, despite it having the modified value "True" on my Windows installation.

I have tried pressing "Sync now", and restarting the browsers - to no avail.

Could anyone tell me what am I doing wrong?

Asked by AwesomeLemon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I Don't See the Option for Recommended by Pocket on my Firefox

I am in the United States. My machine is on Windows 22H2 (OS Build) 19045.3208. My version of FFox is 116.0 (64-bit). My firefox was getting very booged down after month… (read more)

I am in the United States. My machine is on Windows 22H2 (OS Build) 19045.3208. My version of FFox is 116.0 (64-bit).

My firefox was getting very booged down after months of usage and I complete uninstalled and reinstalled, and now Recommend by Pocket does not show up either on my Home Page, or as an option to add it.

Googling around, the two most common fixes I have seen is to fix this are:

1) Click the Personalize button in the upper right corner of the new tab page and toggle Recommended by Pocket to on, but the option does not appear there. See attached screenshot. 2) Type about:config in address bar, then browser.newtabpage.activity-stream.feeds.section.topstories, and set to true. This was already in effect. See attached screenshot.

Anything else I can try to enable it? I really like it and I miss it.

Asked by firefox.chuck 1 year ago

Answered by firefox.chuck 1 year ago

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Attempting to attach any file crashes the browser - Version 116.0.2 (64-bit)

As above, Attempting to attach any file crashes the browser - Version 116.0.2 (64-bit) Windows 10 Pro 64-Bit Any website. File explorer window doesn't even appear. It … (read more)

As above,

Attempting to attach any file crashes the browser - Version 116.0.2 (64-bit)

Windows 10 Pro 64-Bit

Any website. File explorer window doesn't even appear. It just crashes instantly.

Asked by FirefoxConsumer 1 year ago

Answered by FirefoxConsumer 1 year ago

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More download fails

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure. I checked some of the responses here for that probl… (read more)

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure.

I checked some of the responses here for that problem. One of them said to not accept HTTPS only. When I checked my settings, it WAS already set to Don't enable HTTPS-Only Mode. I then set the HTTPS-Only mode to Only in private windows. That setting now allows downloads. Why doesn't it allow downloads when I don't accept HTTPS only?

Asked by TheVee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (read more)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Asked by Elyndra 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Version 116

I have windows 7. On August 1 Firefox automatically uploaded version 116. Now my computer is running very slowly, and is taking a long time to load pages on the internet … (read more)

I have windows 7. On August 1 Firefox automatically uploaded version 116. Now my computer is running very slowly, and is taking a long time to load pages on the internet when I browse the web. I just learned searching the web (I never go any notification from Firefox) that version 115 was going to be the last version for windows 7, so how did I get version 116 automatically loaded onto my computer? How do I go back to version 115 which was working great? I right clicked on the Firefox icon on my desktop and clicked restore previous version and it states there is no previous version there. How do I go back to version 115.

Asked by tom3trip 1 year ago

Answered by tom3trip 1 year ago

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How to identify WHICH SPECIFIC TAB is using high CPU? No tab info/description shows in Windows Task Manager.

Task Manager detail line can be expanded to show multiple open tabs, and I can sort display by CPU but that doesn't help me identify WHICH SPECIFIC tab is using high CPU.… (read more)

Task Manager detail line can be expanded to show multiple open tabs, and I can sort display by CPU but that doesn't help me identify WHICH SPECIFIC tab is using high CPU. Are there any tools to help me quickly identify (and perhaps End) such high CPU tabs/processes? Thanks!

Asked by BILLM9 1 year ago

Answered by TyDraniu 1 year ago

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Outlook Mail

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on… (read more)

As of this morning, Sat 8-5-23, Outlook mail loads, I see a list of new mail in my inbox, but I'm unable to read any mail, or see any of my drafts. It loads, and works on Bing, and amazingly works ok in Firefox Private Browsing. Win 11 FF 116.0.1

Asked by tjb3653 1 year ago

Answered by Terry 1 year ago

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Dashlane keeps logging out each time FF is started/re-started

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to fin… (read more)

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.

Asked by R.Mariotti 1 year ago

Answered by R.Mariotti 1 year ago

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[SOLVED] Firefox account not syncing Gravatar photo

Hi, On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived … (read more)

Hi,

On September 15, 2022 I created this thread here on Firefox Support Forum and now I finally have an answer to the question, but as we can see my thread was archived and I can't update anything, so I decided to create a new thread just to mark my previous question as solved and bring it an answer.

I contacted Mozilla Firefox developers and got a response: Firefox is no longer integrated with Gravatar. Considering this, I can tranquilly say there is no bug or problem with my account as I thought. It's a pity that Firefox no longer support Gravatar integration, and even if I use an old version I will face the same "issue" because the Gravatar integration was a online feature linked to the Firefox account*, not to the browser itself.

Info source: https://github.com/mozilla/fxa/issues/15665

- - -

Admins can now archive and close this thread, I only ask to keep it online to help who may need this information in the future. Thanks.

  • Actually I made a mistake when I wrote this, the Gravatar integration was an online feature linked to the Mozilla account, not Firefox. James explained the distinction on #4 post of the current thread.

Last edit: On January 31, 2023 I created this thread on r/firefox but no one answered precisely. This current thread here on Firefox Support Forum also solves what was asked on reddit. The thread created on January 31, 2023 and posted on r/firefox was archived as well, like what happened to my thread with the same theme here on Firefox Support Forum, then I also created a new thread on r/firefox to mark my question as solved.

Asked by Janderson James 1 year ago

Answered by Janderson James 1 year ago