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I cannot login in the BT website

Impossible to login in the BT website to read my emails. The login details are not recognised although they are right. I have deleted all cookies and caches and deleted t… (read more)

Impossible to login in the BT website to read my emails. The login details are not recognised although they are right. I have deleted all cookies and caches and deleted the details in the passwords memorized by Firefox, restarted everything, without result. I can login fine using Microsoft Edge, but not Firefox. And the same problem happened today with my Epson account: can login with ME but not Firefox. Why???

Asked by tjlg 4 months ago

Last reply by cor-el 4 months ago

Ask where to save downloads

Sirs; I've searched for this solution and all say "Click on the FireFox Button" which does not exist, so what is the real anser. I never ever, as in "HELL FREEZING OVDE… (read more)

Sirs;

I've searched for this solution and all say "Click on the FireFox Button" which does not exist, so what is the real anser.

I never ever, as in "HELL FREEZING OVDEER" want anything in the windows default "Downloads" Directory, so need this solution ASAP!

My downloads must go to the "RIGHT" folder depending on the "TYPE" of download for I download things for 1.) Windows, 2.) Linux, 3.) Programs, 4.) Install Packages, 5.) Support Items, etc. so having the right files in the right place is essential, especially since all must "SYNV" with my LINUX server.

Cheers!

TBNK

Asked by tbotnik 2 months ago

Last reply by Dropa 2 months ago

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee 4 months ago

Last reply by cor-el 4 months ago

Bookmark toolbar disappears after typing in the website search bar or clicking on link

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar o… (read more)

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

Asked by sarahsviolets 1 week ago

Last reply by cor-el 1 week ago

Media has difficulty playing when app is not "fresh"

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and re… (read more)

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Asked by madison 4 months ago

Last reply by cor-el 4 months ago

Boking flights query.

Hi. When booking flights on my FF browser I cannot move onto the final booking page. You would nearly think that my prvacy settings are too high. I have to close FF down … (read more)

Hi. When booking flights on my FF browser I cannot move onto the final booking page. You would nearly think that my prvacy settings are too high. I have to close FF down and move to another browser to complete.

Has anyone else encountered a similar problem?

Asked by albrown127 4 months ago

Last reply by cor-el 4 months ago

Mysterious pinned tabs keep appearing in my browser (for random somewhat spammy-looking websites). How can I stop them?

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, ot… (read more)

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

Asked by estina 4 months ago

Last reply by Terry 4 months ago

Mastodon not loading

When I load Mastodon from bookmark, FF finds the site OK but does not load a page. What I get is a black screen with no content. This started happening within the past we… (read more)

When I load Mastodon from bookmark, FF finds the site OK but does not load a page. What I get is a black screen with no content. This started happening within the past week and I have not loaded any new extensions or themes. Other sites load a bit slowly but OK; the problem is with Mastodon only. Any advice to correct this problem is appreciated.

Asked by joe.damiani 4 months ago

Last reply by cor-el 4 months ago

Windows 11

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I ope… (read more)

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Asked by langanj2 4 months ago

Last reply by TyDraniu 4 months ago

login password sync issue

I have login passwords on Firefox desktop but they are not showing in Firefox ios and sync everything is already enabled on both devices having common Firefox account … (read more)

I have login passwords on Firefox desktop but they are not showing in Firefox ios and sync everything is already enabled on both devices having common Firefox account

Asked by pankaj saini 4 months ago

Last reply by Dropa 4 months ago

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection What is wrong?

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection.… (read more)

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection. What is wrong? Do I have to change something in the settings? With "Chrome" I get into this page instantly, but Chrome is not the browser I want to use - Firevox is my standard browser. Can I get help, please?

Asked by Bassposaunistchristian 4 months ago

Last reply by zeroknight 4 months ago

Logging out of Sync with Master Password active

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is ba… (read more)

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is bad, from a security point of view? Let's just say, you found a shady site or installed a shady plugin, or someone is shouldersurfing you maybe under pressure. The "Logout and delete everything" would not be possible without giving out your master PW seems a bit awkward.

Asked by MCKX 4 months ago

Last reply by cor-el 4 months ago

Signing into FB is inconsistent.

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/… (read more)

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

Asked by zambie6977 4 months ago

Last reply by cor-el 4 months ago

Relay Function

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary e… (read more)

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary email was there and I added my secondary email --them I noticed there was what looks like a strange email already there. In conjunction with this i got a warning from Firefox today that somebody from Romania had tried to change my password.

Any Ideas I would appreciate them.

Thanks paul

Asked by Paul Ellis 4 months ago

Last reply by Terry 4 months ago