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Firefox Crashes Above Version 111.0.1

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) … (read more)

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) drive, 1.03 TB free space. This has been the standing configuration for many years, working with no problems.

Problems began with FF update 111.0. Any attempt to download files (.jpg or .pdf) would cause the “save” button to freeze, and after a seconds FF would crash. If an attempt was made to change a setting FF would again crash so quickly it was impossible to attempt any changes. Oddly enough, FF update 111.0.1 fixed the issue (or so I thought) and things returned to normal. I assumed whatever caused the problem had been fixed.

Unfortunately, every update beyond 111.0.1 reverts back to the same freezing and crashing behavior. I have attempted the following with all updates above 111.0.1 in an effort to correct the issue. So far nothing has worked. BTW, Brave and Chrome work just fine.

Cleared out all cache and cookies. Changed download folder Opening in safe (trouble shooting) mode Clean install(s) Disabled hardware acceleration. Putting the entire program on C:\ drive (apparently the newer FF installer does not allow custom installations any more). Checked and updated all drivers

Currently I have disabled automatic updates as none of them have the same freeze/crash issue. I am out of ideas and would certainly be glad to get any advice. At this point Brave is going to be my new default browser. Yes, I know 8.1 is no longer supported but I am not in a position to replace this PC at the moment.

Asked by rsoden1 4 days ago

Last reply by cor-el 4 days ago

Firefox bugging, weird repeat screen

Hi In the attachment I've send you the bug, it's happening all the time. Most times while writing something down, or just casually using GitHub website. I want to report… (read more)

Hi

In the attachment I've send you the bug, it's happening all the time. Most times while writing something down, or just casually using GitHub website. I want to report this bug 'cause it's a little bit annoying.

~ Cheers, Bruno

Asked by ytsolindekttv 1 month ago

Last reply by Paul 1 month ago

Installing Last Pass Add-on

Hello, With the latest Firefox update I lost the LastPass add-on, and Firefox will not let me install in again. I get the message "LastPass: Free Password Manager could n… (read more)

Hello, With the latest Firefox update I lost the LastPass add-on, and Firefox will not let me install in again. I get the message "LastPass: Free Password Manager could not be installed because Firefox cannot modify the needed file." Can you help me with this please?

Thank you, Colleen

Asked by colleenhh 3 weeks ago

Last reply by Dropa 3 weeks ago

Problems with firefox login details

Hello, I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in … (read more)

Hello,

I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in with my details. Now I am seeing all of my father's login credentials when I am logged in to my firefox account at my home. I am not sure how it happened but I would like to not see my father's credentials for every website. Thank you.

Asked by losimantom 2 months ago

Last reply by Dropa 2 months ago

2 firefox browsers are on pc

Dear Reader: HELLLLLLLP! I loaded Firefox yesterday using Firefox Installer.exe The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Fi… (read more)

Dear Reader:

HELLLLLLLP!

I loaded Firefox yesterday using Firefox Installer.exe

The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Firefox\firefox.exe" This has my bookmarks and personalizations, and is synched with the Firefox on my Tower computer in another room

Now my laptop has another Destop Icon Target "C:\Users\FEDER\AppData\Local\Mozilla Firefox\firefox.exe" This firefox browser is new and has none of my bookmarks and personalzations. It is not synched.

My Apps shows only 1 Firefox installed, and it will not uninstall.

How do I remove both of these firefox browsers, remove firefox from Installed apps, so I can load a clean version?

This is frustrating.

Asked by John&Mary F 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Why does Windows update kill most of my Firefox windows?

I usually have 10 or so Firefox Windows open - each with 5-10 tabs. Everything should be running in the same instance of Firefox as each Window was opened with the "New … (read more)

I usually have 10 or so Firefox Windows open - each with 5-10 tabs. Everything should be running in the same instance of Firefox as each Window was opened with the "New WIndow" command in the "File" dropdown menu. When I let MS WIndows update run I usually have only 2-4 windows restored. When only Firefox updates, all windows are properly restored.

Asked by wannabowl 2 months ago

Last reply by TyDraniu 2 months ago

Stop clearing my settings

Every time I open Firefox and go to You Tube my You Tube settings are gone. I hate that so much. How do I fix it? I don't want to redo the settings every time. I have it … (read more)

Every time I open Firefox and go to You Tube my You Tube settings are gone. I hate that so much. How do I fix it? I don't want to redo the settings every time. I have it so all my tabs are still there when I open Firefox. That is perfect, I love that. But my You Tube settings are always cleared. It is so annoying. I never watch You Tube videos on Firefox anymore because of it.

Asked by eldrika 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox crashes when playing youtube videos

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for… (read more)

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for as long as almost 1hr before crash.

OS: Manjaro Linux Viedo card: Nvidia 3060.

Asked by this.is.zhangxu 1 month ago

Last reply by techguy150 1 month ago

bookmarks

I have my bookmarks alphabetized. When I click on one far down the list & then want to click on the next one the list of my bookmarks always reverts to the top of my … (read more)

I have my bookmarks alphabetized. When I click on one far down the list & then want to click on the next one the list of my bookmarks always reverts to the top of my list. Can I change this to have my bookmarks stay in the same place that I left off with instead of having to scroll all the way down again?

Asked by smythpa 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Bookmarks are there but do not work

My bookmarks in Firefox are there, but when I type in the name of the site I have bookmarked, they do not go to that site. Same with the tags for bookmarked sites. The … (read more)

My bookmarks in Firefox are there, but when I type in the name of the site I have bookmarked, they do not go to that site. Same with the tags for bookmarked sites. The bookmarks are there, but when I type in the address bar, they do not come up.

Asked by David 1 month ago

Last reply by cor-el 1 month ago

firefox failed to read configuration file

Hi there! Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the … (read more)

Hi there!

Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the browser normally and my settings remain intact.

Is there anything I can do to address this notification without reinstalling Firefox? I would appreciate any guidance or suggestions you may have.

Thank you for your time, and I look forward to hearing back from you soon.

Best regards, sander

Asked by sander732 1 month ago

Last reply by cor-el 1 week ago

device stolen, are my passwords safe?

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Goo… (read more)

I had an Amazon tablet stolen from me a couple weeks ago. A few days after it was stolen, I had Amazon lock the tablet, but I know that they had access at least to my Google and Amazon accounts which were logged in on the device.

It only recently occurred to me that all of my passwords are saved in Firefox. Would they have been able to open Firefox and view all of my passwords? Would they have been able to go to websites and after the password auto filled, click show password?

Are all of my passwords compromised? And do I need to start changing all of my passwords?

Asked by josephmcconnell11 2 days ago

Last reply by TyDraniu 2 days ago

Email Account

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get e… (read more)

My email, [edited] @wideopenwest no longer exists. They got bought out in my area by RCN DBA Astound. My new email address is [edited] @astound.net. I can no longer get email at [edited] @wideopenwest.com

Asked by scuba24 2 months ago

Last reply by Dropa 2 months ago

Bookmark not holding location

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired. There have now been sever… (read more)

I have note as have MANY others that bookmarks do not hold their place and randomly revert to the top of the list when the list is reacquired.

There have now been several updates to Firefox without a fix to this problem that requires immediate attention.

WHY hasn't this been addressed when many have complained about it?

Please respond!

Asked by tonyrella1 2 months ago

Last reply by cor-el 2 months ago

Help requests via Adobe Community selection

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203 … (read more)

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203

The web page "blinks" the requested Adobe destination page - but then provides an error page (see page-clip image attached here) and no destination result. It does not require login - I should be able to see the topic in the Adobe Community (HelpX) page.

But either Adobe or Firefox is preventing me from seeing the page. Please advise. Firefox is my default browser. When I copy link and paste-and-go in Chrome, it works as expected - I see the page.

Asked by Steve Firefox 2 months ago

Last reply by Terry 2 months ago

Bookmarks are missing most of them. If last update---how do I uninstall updates?

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this? … (read more)

Hi, I had not used bookmarks for some time and when I did...most of my bookmarks are missing and what is there is a mess. What happened and how do I or you fix this?

Asked by pbob 1 month ago

Last reply by cor-el 1 month ago