All Products Support Forum

The little image shown will appear and float on the left bottom of pages I open including secure pages that require me to log in to enter. That little stick man I consider a security threat and have tried to get rid of it to no avail.

The picture I captured of it was when it was on blue background. If on white background, just the circle with the stick man in it.

How can I delete it?

Walter

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

I tried to to disable it by going into about:config and changing: alerts.useSystemBackend.windows.notificationserver.enabled to false.

But it didn't work. It still pops in the Windows 10 Action Center, which I don't want.

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

I've installed a new version of Ubuntu Linux and - as recommended on this page's FAQs - backed up my firefox profile, than copied it into the profile folder on the new os. Now Firefox tells me "You've launched an older version of firefox" and forces me to create a new profile :( Also loading the old profile in "about:profiles" leads to the same result

How can i restore at least my passwords? (When i try to copy only 4.db and logins.json from the old to the new profile, i get the same result)

I can't find an "import old profile"-function anywhere...

So I have this extremely annoying issue. Almost every time I open Firefox on my system, all of my add-ons get disabled. There is no pattern to when it will happen either. Sometimes I can open it 2 or three time without a problem, other times its every single time, and to top it off all of my saved logins randomly disappear too, as well as some of the settings (namely search bar settings). A simple closing and reopening of Firefox restores the login info, but not the settings. I’ve tried making a new profile, didn’t work. Tired uninstalling Firefox and starting clean, still didn’t work. I’ve checked all my settings, and tried deleting the extensions data in the Mozilla folder. Nothing seams to work, and I don’t have a clue why this keeps happening. I’ve been using Firefox since it was still in beta, and have never had this kind of problem before. Any advice would be greatly appreciated.

Operating System: Garuda Linux KDE Plasma Version: 5.27.3 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 6.2.6-zen1-1-zen (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 3700X 8-Core Processor Memory: 15.5 GiB of RAM Graphics Processor: AMD Radeon RX 6700 XT Manufacturer: Micro-Star International Co., Ltd. Product Name: MS-7B79 System Version: 3.0

Firefox 111.0

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

As of today, all of my Firefox extensions have stopped working and all of the search engines have been removed from the Default Search Engines menu.

I've tried everything I can find for either problem, but nothing has worked and they seem related?

Extensions:

• Reinstalling extensions did not work. They're still listed as enabled on my extensions settings page.
• I'm not in private browsing mode and my extensions are set to be usable in private mode anyways.
• Extension icons don't appear anywhere in the customizing menu for the toolbar, including the overflow menu.

Search:

• Deleting the search.json.mozlz4 file did not work; it didn't create a new file.
• "Restore Default Search Engines" button in search options is grayed out.

Both:

• Reinstalling Firefox did not work.

I have no idea what to do at this point.

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.