Showing questions tagged: Show all questions
  • Solved
  • Archived

Scroll wheel on mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel.

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer t… (read more)

Hi there. My scroll wheel on my mouse stopped working. Only way to scroll is to press Ctrl+Shift and then use scroll wheel, which makes it work fine. But i would prefer to not have to press down Ctrl+Shift to scroll. This problem is only happening on Firefox and no other browser or program on my computer. Do you know any solutions?

Asked by Zuri 9 months ago

Answered by Zuri 9 months ago

  • Solved
  • Archived

All typed text appears blue until I press space.

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search… (read more)

All typed text appears blue until you break it in some ways like pressing the spacebar or moving the keyboard cursor with the arrow keys. It happens at the firefox search bar as well, and search suggestions and autocomplete doesn't work whenever it happens.

Asked by leeharam2004 8 months ago

Answered by leeharam2004 6 months ago

  • Solved
  • Archived

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did noth… (read more)

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System:Windows 10 家庭中文版 Windows Version:22H2 OS Build:19045.2673 Feature:Windows Feature Experience Pack 120.2212.4190.0

Asked by Mason Liu 8 months ago

Answered by Mason Liu 8 months ago

  • Locked
  • Archived

Day 3: Forever scrolling bookmarks

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE. Also, instead of being able to right click an… (read more)

Have to keep scrolling bookmarks folders from the top instead of being able to pick up where I left off LIKE IT USED TO BE.

Also, instead of being able to right click and open bookmarks in new tabs to try and speed things up, it immediately switches to the new tab, which means having to scroll from the top of the folder AGAIN anyway. And yes, I'm well aware of the "switch to it immediately" option in the settings menu, and that box is UNCHECKED in my settings.

I'm not the only one complaining about this time waster, yet no replies from support on any of the threads.

Asked by BigLib 9 months ago

Last reply by AliceWyman 9 months ago

  • Locked
  • Archived

Having to scroll through the same bookmarks issue NOT fixed - Day 4

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were wo… (read more)

What is the fix for solving the issue of having to scroll back down through the same bookmarks in a folder, instead of the folder holding its place from where you were working? This is ridiculous.

Asked by BigLib 9 months ago

Last reply by AliceWyman 9 months ago

  • Solved
  • Archived

Since latest update, 50% of my Toolbar is unusable! :(

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used. For example, I cannot drag to res… (read more)

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

Asked by greymacro 9 months ago

Answered by AliceWyman 9 months ago

  • Solved
  • Archived

Issue with Firefox bookmark recovery

Dear Firefox Support, I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Fir… (read more)

Dear Firefox Support,

I am writing to report an issue that I encountered while attempting to recover my bookmarks in Firefox. After reinstalling Windows, I installed Firefox on my new system and attempted to retrieve my saved pages. While browsing through the settings, I discovered a backup recovery button in the bookmarks section and assumed it would restore my previous session in Firefox. Unfortunately, this action deleted all my saved bookmarks and set them to the default settings.

I am extremely disappointed and upset about losing all of my bookmarks, and I am hoping that you can assist me in recovering them. Additionally, I have been unable to locate any method of restoring my saved pages, and I would appreciate your advice on this matter as well.

Please let me know if there is anything that I can do to retrieve my lost bookmarks and recover my saved pages. Thank you in advance for your assistance.

Sincerely,

Pavlo

Asked by riabenko.p 9 months ago

Answered by riabenko.p 9 months ago

  • Solved
  • Archived

The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Unable to load website if any background XHR request is failed

I am using Firefox Developer Edition Version: 110.0b5 (64-bit) on M1 Mac running Ventura 13.1. I am building an webapp some XHR triggering in background but it is not n… (read more)

I am using Firefox Developer Edition Version: 110.0b5 (64-bit) on M1 Mac running Ventura 13.1.

I am building an webapp some XHR triggering in background but it is not necessary to run the application (running fine on other browsers). But on Firefox Developer Edition, It shows a error window with the message and stops loading the application.

Firefox can’t establish a connection to the server at localhost:4000.

localhost:4000 is the failing XHR request domain. I have attached the screenshot.

How to ignore the XHR failing errors just like other browsers?

Asked by bbalendrakumar 10 months ago

Answered by bbalendrakumar 10 months ago

  • Solved
  • Archived

Can't save images

whenever I long press on an image I'd like to save, nearby text gets higghlited instead and I'm not offered the usual pop-up window - in Google search for example, text s… (read more)

whenever I long press on an image I'd like to save, nearby text gets higghlited instead and I'm not offered the usual pop-up window - in Google search for example, text saying 'realted images' gets higghlited

Asked by Kaja 9 months ago

Answered by Paul 9 months ago

  • Solved
  • Archived

Outlook.com email service

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way… (read more)

Outlook.com email service has stopped responding to clicks on "Inbox". First attempt opens the Inbox, all other clicks to go back to the "Inbox" do not work. The only way to go back to the "Inbox" is to use the back arrow in the browser, or click on "Sent"(or another file)...then click on "Inbox". The cycle continues. Been like this since I updated to 110.0.1 (64bit)

Asked by sandhilllv1 9 months ago

Answered by sandhilllv1 9 months ago

  • Solved
  • Archived

latest mozilla update breaks scrolling

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectl… (read more)

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectly fine.

Asked by e.baudelaire 9 months ago

Answered by Paul 9 months ago

  • Solved
  • Archived

Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (read more)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 9 months ago

Answered by Paul 9 months ago

  • Solved
  • Archived

Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (read more)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Asked by neutronJK 8 months ago

Answered by jonzn4SUSE 8 months ago

  • Solved
  • Archived

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 9 months ago

Answered by TA 8 months ago

  • Solved
  • Archived

Shrink search bar, more room for extensions

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in cust… (read more)

I'm not sure when this changed, but I can no longer shrink my search bar to make room for more extension shortcuts. There's no double-arrow, no option I can find in customizing (I've tried the unsupported compact thing). I've gotten myself so worked up over this, I'm sure I'm overlooking something obvious.

Thanks for your help.

Asked by NovaeBlue 9 months ago

Answered by cor-el 9 months ago