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LinkedIn top menu bar with search box and icons is all white

Since Firefox c109.0 installed this afternoon, the LinkedIn top menu bar search box and icons are invisible rendering all white. I can mouse over the bar and the cursor… (read more)

Since Firefox c109.0 installed this afternoon, the LinkedIn top menu bar search box and icons are invisible rendering all white. I can mouse over the bar and the cursor changes based on the search box and icons, but they never display. Chrome and Edge render correctly. Restaerting the browser dies not resolve the issue.

Asked by hij2001 2 months ago

Firefox won't log into financial institutions

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Micro… (read more)

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

Asked by Christopher Stearns 1 month ago

Download .mov file

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC … (read more)

I'm searching for a method to download video files that are formatted as a .mov files without changing the file format. Firefox browser 109.0 running on a Windows 10 PC modifies the files from .mov to .mp4 when saving the files on the PC from a cloud file storage website. Other browsers such as Google Chrome and Microsoft Edge handle the file download without changing the file extension from .mov to .mp4. How to I alter the settings within FireFox to maintain the original .mov file extension?

Asked by brionlap 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Unable to record my video on Flipgrid

Hi, I am unable to record or upload my videos on Flipgrid since the past 3 days. Was working when I last used it on 20th January at 10am. Please resolve the issue. I get … (read more)

Hi, I am unable to record or upload my videos on Flipgrid since the past 3 days. Was working when I last used it on 20th January at 10am. Please resolve the issue. I get the message that something went wrong, asking me to refresh the browser and try again. I get the same reply everytime. Also the video sign on the weblink turns red. Its affecting my academic grades. Please help! Thanks

Asked by shilpa.dr.raju 1 month ago

Last reply by Dropa 1 month ago

Problems with financial sites

Hi - Suddenly after using Firefox for many years I cannot open several of my financial-banking sites on my laptop. After entering the password, the browser goes back to t… (read more)

Hi - Suddenly after using Firefox for many years I cannot open several of my financial-banking sites on my laptop. After entering the password, the browser goes back to the log-in screen. Starting again repeats this circle. I have tried turning off enhanced tracking but there is no effect. This problem occurs on these sites: new.alterna.ca, alternabank.ca and motivefinancial.com. Oddly enough, easyweb.td.com still works to access my account. On my android mobile, logging in with Firefox works fine on all these sites. Can you help me resolve this issue? I don't want to have to start relying on Edge or Chrome! Paul Thomson

Asked by pthoms1535 1 month ago

Firefox headless: Grant access to camera/microphone in Selenium test

I'm currently building/testing a website with Firefox and Selenium, which requires interacting with the camera/microphone. To avoid having real hardware present, I've co… (read more)

I'm currently building/testing a website with Firefox and Selenium, which requires interacting with the camera/microphone.

To avoid having real hardware present, I've configured media.naviagator.streams.fake=true, however for some time now, this isn't enough anymore (not exactly sure for how long).

When running normally (i.e. not headless), I can see that the permission prompt ("Allow website to use your camera/microphone?"), but I can't interact with it from Selenium.

Is there a way to disable this prompt programmatically?

Asked by DMKE 1 month ago

Accessibility dots on websites won't go away even when config set to off

I have tried all the methods the internet suggests. but nothing works. I still have the red dotted outlines on everything. Any thoughts? These are the instructions Type … (read more)

I have tried all the methods the internet suggests. but nothing works. I still have the red dotted outlines on everything. Any thoughts?

These are the instructions Type about:config in the address bar and press Return. A warning page may appear. Click Accept the Risk and Continue to go to the about:config page. In the about:config page, search for the preference accessibility.force_disabled. Observe the Value column of the accessibility.force_disabled row.

       If it is set to 1 then do nothing.
       If it is set to 0, double-click on it to open an editing field, type 1, then click the blue check mark button or press the Enter key to complete the update. 

(https://mzl.la/3AeW4UE)

Asked by russell22 1 month ago

Firefox loading

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addit… (read more)

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addition, Google keeps saying I have sessions open but I have not done so. I have changed passwords, but I am still worried. I found another IP address on my security detail. I am an old lady and pretty worried. Maybe I should go to another browser.

Asked by Rose 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

sound failure

I recently got the latest version of windows 11 to go with the latest version of firefox. I play streaming movies on several apps with the sound working. all apps that us… (read more)

I recently got the latest version of windows 11 to go with the latest version of firefox. I play streaming movies on several apps with the sound working. all apps that use sound work, except for one. Firefox will pay the sound for a couple seconds and go silent. For now I am using chrome, which allows the sound to work on all of my streaming videos and movies (netflix, amazon, etc.). I would prefer to use firefox, but will unable to do so unless I can get the sound working again. I updated my sound card drivers and my video drivers. Thanks

Asked by leiko49 1 month ago

dark mode not following automatic setting

Three settings available: Light, Dark, Automatic. Automatic is not following my system display settings for "Night Shift", which is set to "Sunset to Sunrise". All Auto… (read more)

Three settings available: Light, Dark, Automatic. Automatic is not following my system display settings for "Night Shift", which is set to "Sunset to Sunrise". All Automatic mode does is lock Google.com into dark mode. I have to set it to "Light" to see google.com normally.

Asked by steveaaayyy 1 month ago

Missing Tabs

firefox pushed an update overnight while my laptop was in sleep mode....ALL my open tabs were missing this morning! I was in the middle of working on an important project… (read more)

firefox pushed an update overnight while my laptop was in sleep mode....ALL my open tabs were missing this morning! I was in the middle of working on an important project for work. I had bookmarked the pages, but none of them showed in my bookmarked list...PLEASE HELP !!!!

Asked by homewaters 1 month ago

Capital One site is not working with the updated Firefox

Since I installed the new updates from Firefox, Capital One is no longer working. I cannot log into the website. Is there something I can do to address the problem? I onl… (read more)

Since I installed the new updates from Firefox, Capital One is no longer working. I cannot log into the website. Is there something I can do to address the problem? I only want to use Firefox especially for all online banking.

Asked by rad 1 month ago

How to remove red dotted lines around links in Firefox

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited. My research says they are to do with accessi… (read more)

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited.

My research says they are to do with accessibility. I have found a function to set the to 0 or 1 but that has not removed them.

What can I do?

Asked by russell22 1 month ago

Last reply by russell22 1 month ago

Embedded videos do not play since last Firefox verion for my Macbook

I recently upgraded to the latest version of Firefox on my Macbook Air running 10.14.6. When I try to play embedded videos, the video will freeze and there is a message s… (read more)

I recently upgraded to the latest version of Firefox on my Macbook Air running 10.14.6. When I try to play embedded videos, the video will freeze and there is a message saying that it is slowing down the page. I am in another country with a 50mbs connection and have to use a different browser to watch embedded videos. How can I return to the last version of FF which worked?

Asked by soyeso 1 month ago

Last reply by soyeso 1 month ago

Windows 10, window grabbing between tabs and window controls stops working only on third monitor

There's a gap between tabs and the window controls in the top right. You can use this space to grab the window when you have a full set of tabs. This functionality breaks… (read more)

There's a gap between tabs and the window controls in the top right. You can use this space to grab the window when you have a full set of tabs. This functionality breaks when I move the window to my third monitor.

Video reproduction: https://www.youtube.com/watch?v=s2Yr8GTdHYE

Asked by TeamDman9201 2 months ago

Last reply by TeamDman9201 2 months ago