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my saved information is gone

hello and good day to whom ever this massage gets to. I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my account… (read more)

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

Asked by Maika 1 year ago

Answered by Paul 1 year ago

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how to uninstall today's Firefox 105.0 update?

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the p… (read more)

Today's 105.0 Firefox update rendered my NYTimes Wordle page unusable -- a big empty [ad?] space has been inserted at the top of page, forcing the game halfway down the page (https://www.nytimes.com/games/wordle/index.html). The PC keyboard is still connected (I can enter letters in the puzzle grid) but the mouse is not connected so I cannot scroll the page, cannot bring the pictorial keyboard into view.

How can I uninstall the 105.0 update?

Thanks, Gail

Asked by Gail Fleischaker 1 year ago

Answered by Gail Fleischaker 1 year ago

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After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is g… (read more)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 1 year ago

Answered by richwalters 1 year ago

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Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Noti… (read more)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Drag or copy URL with name from address bar to Onenote

When I'm on a web page, I'd like to be able to drag or copy the URL, with its associated name, from the address bar into Onenote. When I do that now I only get the URL in… (read more)

When I'm on a web page, I'd like to be able to drag or copy the URL, with its associated name, from the address bar into Onenote. When I do that now I only get the URL in Onenote. I can get both the URL and name if first I drag the URL to the bookmark bar and then I drag the bookmark into Onenote.

Does anyone know a way to get it done in one step?

Asked by mrclevesque 1 year ago

Answered by mrclevesque 1 year ago

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my life has been stolen since 2019 ! 24/7 hacking from Google Facebook Microsoft non stop in fact as a joke facecrook is advertising the sale of my business on overstock 's website

Help me please !!!! https://m.facebook.com/story.php?story_fbid=pfbid029erF6TFwN4Lk1778GKsG3tGqaKCktvdci88UPmzbSZnhd3a3RJP9rsainPir43Kwl&id=100084233927282&… (read more)

Help me please !!!!

https://m.facebook.com/story.php?story_fbid=pfbid029erF6TFwN4Lk1778GKsG3tGqaKCktvdci88UPmzbSZnhd3a3RJP9rsainPir43Kwl&id=100084233927282&sfnsn=mo

Harassment terristic threats theft of my entire life no shit my business of 15 years 2014 cripto coin and way way more

Asked by AnonSaints 1 year ago

Last reply by Paul 1 year ago

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Bookmark backup not loading

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think… (read more)

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Asked by pgtjr 1 year ago

Answered by pgtjr 1 year ago

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Add-on Hotkey Broken after v104

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up … (read more)

The hotkey for add-on "600% sound volume" has been broken since the last version of 103. (now 105.0 still not fixed) The hotkey is "Ctrl+Shift+v", which opens the pop-up window of the add-on, and then it allows using arrow key and number to tweak the volume bar. Now all hotkey not working. The arrow keys do not work even if you manually open the pop-up window.

Asked by Jenee 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Autofill turned off, but FF still autofills my name

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my firs… (read more)

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my first and last names in the respective fields, in the place of existing names for my particular contacts.

How does FF have my name in the first place, since I have never knowingly provided it, how do I remove it from FF, and how do I stop this autofill from happening, since I have it turned off yet it's still working?

Locking thread - Duplicate of /questions/1391745

Asked by zillamobster 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Why do certain pages not display correctly or work ?

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almo… (read more)

I tried to load the following page and it does not load correctly: https://www.riu.com/pt/hotel/aruba/palmbeach/hotel-riu-palace-aruba/index.jsp When I load the page almost nothing shows up (see attached). I have tried the specific address, and also what Google and DuckDuckGo search returned, same result time, although the search returned the English page version. Also, the page loads correctly in Edge, Opera and Chrome. It also works fine using Firefox for Android. Seems to be just on Windows.

Firefox 105.0.3 Windows 10 Dell G5 5587

This is the second time in a week I have filed a report about a page not working. Last time it was a very specific page on a specific site, this time it is a the top level of a fairly generic website. I've been a Firefox user almost since day 1, on windows, unix/linux, and android, and I have not had this much trouble before. And yes I understand this is a volunteer effort, so if there is anything I can do to help get this working let me know.

Asked by jack63ss 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 105.01 update

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three ba… (read more)

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three bar menu will not edit, Control D will not edit.

There is now a bar underneath the address bar for a toolbar which was not there previously. I have never used or needed the bookmarks toolbar.

The Release notes for 105.01 (https://www.mozilla.org/en-US/firefox/105.0.1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog) appears as a bookmark in an unrelated folder. It will not delete.

I did look at the release notes right after the update. I closed that tab and did not bookmark it.

Cannot add new bookmarks.

I just discovered on the three bar menu under the Bookmarks menu that 105 shows as the last recent bookmark. Prior recent bookmarks will open up the "edit this bookmark." Only the save button is highlighted & clicking on that does nothing & the menu disappears.

Please fix. Thank you

Asked by Lost in all the convolution 1 year ago

Answered by Lost in all the convolution 1 year ago

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Email time stamp

I recently deleted some email from my Yahoo.mail account and asked for it to be restored by Yahoo yesterday. Today the time stamp on all of my incoming mail is wrong. I c… (read more)

I recently deleted some email from my Yahoo.mail account and asked for it to be restored by Yahoo yesterday. Today the time stamp on all of my incoming mail is wrong. I contacted Yahoo and they said that I needed to enable my location to Yahoo from within Firefox. Yahoo is not listed as requesting permission so I am not able to enable the location for them. I switched to Chrome and the time stamp in Yahoo was correct. I exited Firefox and tried reloading yahoo.mail, but it did not fix the time stamp problem. They suggested I contact Firefox. How can I fix this?

Asked by harrisonpatti 1 year ago

Answered by harrisonpatti 1 year ago

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Scrolling Is Delayed about 2 Seconds

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago Recently, when viewing a large online page, when I try to scroll down, the sc… (read more)

I am using a Dell Inspiron 3847 with the standard keyboard which came the system years ago

Recently, when viewing a large online page, when I try to scroll down, the scroll doesn't start until about two seconds after I press my scroll key (which is the lower-middle key of the 4 keys between my right-hand "Ctrl" key and the "0" of the 10-key keyboard at the far right of the keyboard).

This delay started happening a few weeks ago. I do not know whether something I did caused it.

How can I scroll my view starting immediately, rather than having to wait two seconds for it to start?

Asked by jwill 1 year ago

Answered by jwill 1 year ago

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Website soundcloud.com stopped working on firefox

Hey! Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go the… (read more)

Hey!

Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go there i get after a minute try to content a massage from the site, with their logo and everything- "oh no! Sorry! Something went wrong Is your network connection unstable or browser outdated?"

When i try in safari, everything works ok there

I'm with the latest 105.0.1 version on mac os 13

I hope you can help me Thank you!!

Daniel

Asked by daniel.gordover 1 year ago

Answered by jonzn4SUSE 1 year ago

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Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago