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  • Archived

One of these things is not like the other -- Chrome vs. Firefox security

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So … (read more)

The attached image shows Chrome and Firefox accessing the exact same URL at the exact same time. Chrome is successful, Firefox is not (actually, fails over and over). So . . . wut? Clearly not a network problem, clearly not an accessibility problem, there is no firewall or proxy and Firefox is able to access other sites. Only this one is a problem. At least, so far. Security setting is Standard.

Asked by pjcamp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (read more)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S After Ctrl + S, hundreds save dialog shows up and stack together. You can see the shadow effect on the edge of the di… (read more)

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S

After Ctrl + S, hundreds save dialog shows up and stack together. You can see the shadow effect on the edge of the dialog box is darkened due to stacking of the dialog boxes. CPU usage will jump to 110%.

Not sure what causes this...

Asked by sx4636 1 year ago

Last reply by sx4636 1 year ago

  • Archived

Sometimes firefox open two tabs when I enter url in address bar and click enter quickly

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very… (read more)

Hello guys, this would be a little awkward. Since I've run into this problem a limited number of times and I can't reproduce it. But it does appear frequently and is very annoying. I had to ask here for advice and help.

The device I use is a MacBook, running the official version of Firefox, and as far as I know this problem has been there for at least half a year. I'm used to keyboard operations, usually I use Cmd+T to create a new tab, then the cursor is focused on the address bar, and I type the URL. Since I'm typing an address that I visit often, maybe I just type the first few letters, the URL gets autocompleted, and then I just hit enter and the page opens in my new tab. But sometimes I hit enter twice (eg not English input method). At this time, I noticed that in addition to the URL I wanted to open, there's an additional tab. This tab was blank, or the page I just visit.

From my personal understanding, I may have performed the above operations to create a new tab or clone a tab at the same time. But I don't think my operations will cause these to happen concurrently.

Below are the extensions that I have installed, in my impression I don't get this bug in Windows, but I don't use Windows a lot. In addition, my MacBook keys may be sticky, or it may be a system problem.

Asked by Herodfe 1 year ago

Last reply by espressoman08 1 year ago

  • Archived

Keyboard errors in news chat rooms only

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can t… (read more)

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

Asked by msgtprolson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (read more)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

  • Archived

Being denied access to a Safe site, Vitacost.com

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order prod… (read more)

I use FireFox almost exclusively; however, I am now experiencing a problem accessing a Safe site, Vitacost.com. Now, whenever I need to access Vitacost.com to order products, I have to use another browser, Edge. Edge does fine. Why not FireFox?

Asked by dpkov2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

StubHub

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I ha… (read more)

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown

Asked by Bob 1 year ago

Last reply by cor-el 1 year ago

  • Archived

'Open in new tab' no longer working.

When I get a list of search results I often select more than one, and I do that by right-click and 'open in new tab'. This has stopped working all of a sudden. I can see … (read more)

When I get a list of search results I often select more than one, and I do that by right-click and 'open in new tab'. This has stopped working all of a sudden. I can see Firefox opening a new tab, but it immediately closes it again. Opening in the same tab works fine but not a new tab. How do I fix this? Other than using a browser that doesn't fuck me around of course.

Asked by gerard.peter.brennan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Website accessability

When using Firefox, some of my usual websites don't work. They either don't load at all or won't accept my user name and password. When I use a different browser, they wo… (read more)

When using Firefox, some of my usual websites don't work. They either don't load at all or won't accept my user name and password. When I use a different browser, they work fine. Suggestions on how to fix Firefox? Thanks

Asked by info7990 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to get Downloads to my preffered location

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority… (read more)

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Asked by WTFFire 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

  • Archived

Cannot turn on "Open previous windows and tabs" in version 104.0.2

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is sim… (read more)

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is simply grayed-out. WHY??? I didn't make any changes - these problems just started on their own. Also, none of my passwords for various websites are automatically available anymore.