Showing questions tagged: Show all questions
  • Archived

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 2 years ago

Last reply by FireFoxFan1 2 years ago

  • Archived

e-mail

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser "Oops! Something went wrong It looks like your browser… (read more)

Getting following when trying to access my e-mail not having the problem on edge but Firefox is my go to browser

"Oops! Something went wrong

It looks like your browser is blocking cookies.

Please change your browser settings to allow cookies when logging into Sky.

If this problem continues, contact customer services.

Error Number: 289"

Asked by rcpinsa 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Lately I have been unable to access links sent to me via gmail - when I click on them nothing happens. Even if I cut and paste them into Microsoft Edge they do not work, although I can open websites in the normal manner.

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the l… (read more)

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the link will not work. I do not know why and it has only started happening lately - within the last month or so. Any advise gratefully received. Maybe it is my system or settings or Firefox or Bitdefender. I am a techophobe so please bear that in mind when you respond. Thank you

Asked by shawesadmin 2 years ago

Last reply by shawesadmin 2 years ago

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  • Archived

Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (read more)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Restore Firefox status from before a synchronisation

Hello, a few weeks ago, I had to synchronize my firefox from the PC of a friend in order to access my bookmarks. His profile was a local one (w/o synchronization). My fr… (read more)

Hello,

a few weeks ago, I had to synchronize my firefox from the PC of a friend in order to access my bookmarks. His profile was a local one (w/o synchronization). My friend now needs to access several of his own bookmarks and passwords. I wanted to revert to the previous profile but cannot find a way to perform this. Could you please explain me the way to perform this without loosing the information of his profile?

Thank you very much in advance.

Best regards from Germany,

F. Wegwitz

Asked by florian_wegwitz 2 years ago

Last reply by cor-el 2 years ago

  • Archived

non-interactive completely silent background updates automatically

Hello, First off, I have been trolling the internet for a few days trying to find the answer to this with no avail. I want to be able to keep Firefox up to date withou… (read more)

Hello,

First off, I have been trolling the internet for a few days trying to find the answer to this with no avail.

I want to be able to keep Firefox up to date without any user interaction, or having to launch the application. I DO NOT want to see "Firefox is installing updates" splash screen when i try to launch the browser, i want this installed already hence what the background installer is suppose to be for.

When I launch Brave it NEVER asks me to update, nor do i see any screen that says installing updates, etc.. , yet it is always up to date. This is the behavior that I want in Firefox. I should not have to see a splash screen when i launch Firefox saying installing updates when I have it set to background updates which should be silent. So, Firefox will never be up to date unless someone opens it.

I have set install updates, when not running and use background service to install.

I also changed the config IF needed for the following in about:config: user_pref("app.update.langpack.enabled", false); user_pref("app.update.auto.migrated", true); user_pref("app.update.background.enabled", true);

I completely installed nightly version for the first time to test out settings as it updates frequently and is using a new profile( FF profile that is). Yet this issue continues to happen where I see a splash screen, sometimes the browser launches, then closes, then that splash screen pops up saying that it is installing updates then the browser re-opens again. This is sloppy behavior and needs to be corrected

What is the point of having a background installer if it does not work as a true background installer?

As I have stated This happens on three different machines and version versions of Firefox. I have not found anything for this as all my search results come up regarding installing Firefox silently from cmd, or enable auto updates. I want a completely silent update similar to how brave/chrome works.

Thank you for your time.

Asked by Carm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

FireFox browser goes offline after sitting idle for 4 to 5 hours.

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of brow… (read more)

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of browser, and the lose of open tabs. Other browsers do not go offline, even when running at the same time that FireFox is open.

Asked by Lorin 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Can NOT download .zip archives from usual spot on my iMac, I CAN download the images

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning abo… (read more)

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

Asked by Doug 2 years ago

Last reply by cor-el 2 years ago

  • Archived

cant remove videomart.org notification

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you … (read more)

I am suddenly receiving virus notifications from videomart.org. I have tried numerous settings but I am unable to remove it from Firefox. Do you have a fix Thank you

  • Archived

Sophos Home windows application doesn't launch to Mozilla Firefox browser

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking … (read more)

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

Asked by wdistance 2 years ago

Last reply by wdistance 2 years ago

  • Archived

syc datas

Hello everyone,i lost my saved datas like history,saved password etc when i changed my gmail password which i used to syc my firefox account.I wonder why it happened beca… (read more)

Hello everyone,i lost my saved datas like history,saved password etc when i changed my gmail password which i used to syc my firefox account.I wonder why it happened because i did not tick the box asking if i want to delete them.I also used another laptop to check and the data i lost in my other laptop were there.I added secondary email as back up and clicked to change the new email to primary only for me to see my data got lost from the second laptop again.why? i tried to change the password of my first primary email back to the old password but google did not allow me.My question is,can changing back to my password back to the old one bring my lost data back? i asked because that was the password used by firefox to save my data in their server.will google ever allow me to change back to old password after sometime? what i am amazed at is that i login using other browswer with the new pasword on another laptop and i got back my syc datas.Thanks in advance for your feed back.

Asked by iptvdoctor 2 years ago

Last reply by iptvdoctor 2 years ago

  • Archived

Import my logins from an older mac

I had to use forgot my password for my firefox account and now the sync option doesnt work for importing my logins. What are my options to import all my logins? still ha… (read more)

I had to use forgot my password for my firefox account and now the sync option doesnt work for importing my logins.

What are my options to import all my logins? still have them accessible on another computer but trying to get them over to my new one. Also have the .csv file but that doesn't seem to work either.

There must be a way to import after changing a password right?

Thanks, Dan

Asked by D Stellar 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 2 years ago

Last reply by cor-el 1 year ago

  • Archived

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 2 years ago

Last reply by Dale_J_Souza 2 years ago

  • Archived

Failing to login to my Netspend.com account ?

Hello I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the ca… (read more)

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

Asked by Michael Kevin 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Outgoing Connections

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefor… (read more)

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefore, not be automatic.

For instance, I have automatic extension/plugin updates off by default, so why does FF try to connect to versioncheck.addons.mozilla.org and/or versioncheck-bg.addons.mozilla.org every time I launch it?


How many of the following do I actually need to give a pass to in my firewall and how many can I safely block?

I appreciate that a couple (e.g. githubusercontent) may be related to specific extensions/plugins, but the majority are from Mozilla/Firefox, so what what is each of them for, specifically?

aus5.mozilla.org ciscobinary.openh264.org content-signature-2.cdn.mozilla.net example.org firefox.settings.services.mozilla.com ipv4only.arpa publicsuffix.org push.services.mozilla.com raw.githubusercontent.com redirector.gvt1.com services.addons.mozilla.org versioncheck.addons.mozilla.org versioncheck-bg.addons.mozilla.org


Thanks.

Asked by imajzineer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I enable "Never check for updates"? I can't find that choice. Mac

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and befor… (read more)

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

Asked by larryfj2 2 years ago

Last reply by TechHorse 2 years ago

  • Archived

password saver

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything w… (read more)

I have searched and searched, tried some formums...and no one seems to have a straight clear answer. when I go to my password maneger, How can I edit or change anything when every pasword and site looks like this. 3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 I have no idea they all look like this.

Asked by The Boss 2 years ago

Last reply by The Boss 2 years ago