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  • Archived

Save login data

when i quit firefox i have to login again. I would like to only have to register once and when I open the Firefox browser I am already registered with my account. … (read more)

when i quit firefox i have to login again.


I would like to only have to register once and when I open the Firefox browser I am already registered with my account.

Asked by musikvor-liefe 11 months ago

Last reply by Dropa 11 months ago

  • Archived

logging in to my credit card account

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is … (read more)

I haven't been able to log into my credit card account in several months. I have spent much time on the phone with them trying to resolve the issue. They are no help. Is there anything that would relate to firefox that would be causing this problem?

Asked by ncapell2je 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

About Passwords

I notice that Firefox browser do not need password protection to access the saved password. So, if the unauthorized person can access my PC and open the Firefox browser a… (read more)

I notice that Firefox browser do not need password protection to access the saved password. So, if the unauthorized person can access my PC and open the Firefox browser and access the Passwords, that person can access easily. I would like to know will there be update feature or function in future version? Thank You and I look forward and hearing from you.

Asked by thanttyoo 10 months ago

Last reply by Paul 10 months ago

  • Archived

home page feed

when I scroll in my feed it will jump several things down . doesn't matter what computer I am on it still does it. Not right away but soon as I go down my feed it start… (read more)

when I scroll in my feed it will jump several things down . doesn't matter what computer I am on it still does it. Not right away but soon as I go down my feed it starts jumping .

Asked by Meri 10 months ago

Last reply by Terry 10 months ago

  • Archived

My Autofill Passwords appearing on Coworkers Account

Hello, My saved passwords are appearing on my coworker's Firefox Account. We use VDI at work because we frequently change desktop stations. I have also noticed that even… (read more)

Hello,

My saved passwords are appearing on my coworker's Firefox Account. We use VDI at work because we frequently change desktop stations. I have also noticed that even when I sign out of Firefox all my bookmarks, passwords, etc appear on two of our shared laptops. I am obviously concerned about my security. Please advise!

Asked by nguenkel 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (read more)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 11 months ago

Last reply by Paul 11 months ago

  • Archived

Unable to see lines of data fill 'boxes' (screen masks) since new updates HELP

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support… (read more)

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support page there is an exception but....) I have wasted hours trying to read and adjust and end with only an attitude. HELP

Asked by TimHoHere 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Sending Outlook 365 Message to Notes 365 is failing today. Worked yesterday.

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below: "We're sorry. We couldn't fe… (read more)

When using 365 Outlook, I was sending message to Notes 365. It was working yesterday, but is failing today. I get the message noted below:

"We're sorry. We couldn't fetch your notebook. Please try again later. Details Error: The operation is insecure.Date: 2022-06-30T20:50:27.878ZSession ID: 0b74e553-3b1a-4c21-be65-b0f493b11951"

I was able to Edge to get it to work - but want to use Mozzilla...

Asked by jacquelinepilcher 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (read more)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

not recognizing my device

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a … (read more)

why can't i log in to my Chase online account without a 2 step authorization process? i always get the message "we do not recognize this device" - then i have to enter a code - WHY?

Asked by pauldilcher 11 months ago

Last reply by user104147805413306348376805769878442569366 11 months ago

  • Archived

Missing Bookmarks

I recently had my pc die and have had to get a new one and upon signing in to my firefox account and trying to sync, my bookmarks are not showing up. Everything else has … (read more)

I recently had my pc die and have had to get a new one and upon signing in to my firefox account and trying to sync, my bookmarks are not showing up. Everything else has synced fine.

Asked by skidwarpturbine 11 months ago

Last reply by Paul 11 months ago

  • Archived

cannot access certain biz apps with Firefox

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that… (read more)

unable to use on Firefox: Bank of America, CapOne Visa, CostcoTravel.com, for starters...which setting is preventing this? So I have to use Chrome; pls save me from that. On CostcoTravel.com, the circle just spins...for hours--just trying to sign in, even with Enhanced OFF.

Asked by jpiowa1 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (read more)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Asked by thevike 11 months ago

Last reply by Paul 11 months ago