All Products Support Forum

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

• The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
• I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
• I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
• It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.

  Any help would be greatly appreciated!

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

On the console log, it is giving a bad gateaway for the post request when I am trying to add photos from the attach option given below. Same issue on mobile app as well.

Hello,

Since recently the bookmark dialog has changed its behaviour, and to worse from my perspective. If I don't do anything for about three seconds, the dialog closes and the bookmark is saved to a place where I most likely don't want it to be saved. Is there a way to get rid of the three second time limit? Thanks!

It's not necessary to read further to answer my question. Bellow I'm going to give some criticism and express frustration about this new feature (or is it a bug?). The criticism is not directed towards the nice people here who give support to users who have problems.

I understand that developers get new ideas and want to put them into practice, but if you change an often used behaviour like this, I don't think it's user friendly to just change the behaviour without asking the user if he want's that behaviour. Personally I don't see how the automatically disappearing dialog helps me (it's very easy to click Esc if I change my mind about bookmarking a page), but I keep experiencing how it makes my browsing experience worse, as I often pause for a moment for example to think what name I'm going to give for the bookmark, or where am I going to place it.

In practice this change has wasted at least an hour of my time (to find an explanation and (in vain) a solution to fix the behaviour), made me annoyed, and based on the comments here and other places, made quite a few other people annoyed too.

Please, when you change the behaviour of Firefox in the future, before changing the behaviour for an individual user, ask him first if he even wants the change. For example show him a dialog where he is told that "we have this new feature where your familiar dialog keeps disappearing every three seconds for no reason so that you get the pleasure of invoking it again...and again...and again. If you want to have that feature, check the box on the left".

The widget mic makes a very annoying sound every time that you tap it to do a search. It is tied to the ringer volume apparently. Is this a Firefox feature that can be turned off? Or is this tied to Android only and you have zero control?

If you have control over it, please disable it, it's pointless and serves no purpose. When you tap the microphone a big huge screen comes up letting you know to speak.

(Firefox 102 on Windows.)

Indicating the progress of a runnig download in the taskbar is ok, but when the size of the download is unknown, there is a fast animation, that keeps going and going and going. That´s very annoying, when you want to keep focused on a difficult issue elsewhere on the screen. (Sadly I have these 'endless' and slow downloads quite often at work - e.g. github.)

How can this animation be disabled?

I would happily lose the normal download progress if only this fast animation disappears.

In about:config I did not find anything applicable when searching for 'download', 'animate', 'progress' or 'taskbar'.

Just (~20 minutes ago) updated 102.0.1 (64 bit) and now there are white bars across the bottom of each firefox window (see screenshots) except for support.mozilla.org or mozilla.org addresses. Any idea what is going on and/or how to fix it?

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended that I post it here:

Hey everyone. I am running Windows 11 Home on my PC and have Firefox completely updated. Lately, when I use the Windows "Copy image" function, then paste that image in Firefox, the image comes out with a blue tint.

For example, I wanted to share this funny image from r/minnesota https://www.reddit.com/r/minnesota/comments/w4iaun/it_was_bring_anything_on_a_leash_day_at_the_st/ But when I paste the image (Attachment is how the image looks after pasting back into Firefox), the image is blue tinted.

I tested to see if this was just a Windows issue, but there is no blue tint if I paste the image into Word, Paint, or any other tool besides Firefox.

In firefox, protection settings are "custom" but map very closely to Strict. I am running the following addons:

Bitwarden uBlock Origin NoScript Facebook Container

Troubleshooting steps:

1. Restarted Windows, no change. 2. Copied image to a program outside of Firefox from Firefox, no blue tint 3. Created a new user profile in about:profiles, blue tint persists when copying into Firefox

Hello,

Until recently, I was able to have Firefox automatically clear all my cookies at the end of a session, EXCEPT for the cookies for websites that I had specified. This was possible by:

• Checking the "Delete cookies and site data when Firefox is closed" option under `Privacy and Security > Cookies and Site Data`
• Setting the websties that I would like to keep cookies for, under `Privacy and Security > Cookies and Site Data > Manage exceptions`

Now, I simply can no longer use this feature. If I try checking the "Delete cookies and site data when Firefox is closed" option, then quitting Firefox, it seems to insist on unchecking the box, then changing another section of my privacy settings. Namely the `Privacy and Security > History > Clear history when Firefox closes` section becomes checked, and inside, `Cookies` is marked as something to be cleared at the end of each session. This is unhelpful, because checking the box here means that any exceptions I set in the aforementioned section is not respected, and ALL cookies are deleted.

Am I doing something wrong? If there is a way to get it back to how it used to behave, that would be greatly appreciated.

Thank you!

Hi, the squarepage extension was recently disabled due to security concerns. The settings indicate that it can still be used in private mode. I followed the linked instructions, but there is still no enable slider.

How can I enable this ?

Thanks

In Chrome I can browse my bookmark tree, right click on a folder and "Add Page", which directly adds the current URL to that folder. Firefox shows only "Add (a blank) Bookmark", "Add Folder", etc. No way to add the current page. Is there a way to add that I'm not seeing, other than dragging the URL physically?

Procedure is written on this article: [[Tip] Enable Firefox to Show Media Controls on Windows 10 Lock Screen – AskVG](https://www.askvg.com/tip-enable-firefox-to-show-media-controls-on-windows-10-lock-screen/#:~:text=If%20you%20are%20using%20Windows,enabled%20preference%2Fflag%20to%20False)

Windows has feature that displaying media control popup on its lock screen. Firefox has an option to turn this off via advanced setting, but turn "media.hardwaremediakeys.enabled" to "false" doesn't stop showing it up.

Also, on certain website (in my case tweetdeck), control screen of previously viewed and closed video is keep showing up and can't erase it unless restarting browser.

I asked this question on Microsoft forum but suggested it's Firefox issue. Does anyone have same problem? How can I fix this?

duplicate of /questions/1383970 thread.

I have a Firefox account. Why has the Windows update which I didn't ask for anyway thrown absolutely everything in my Firefox account in the bin?

How do I get all my stuff back?