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Previous Tabs don't come back up after a reboot.

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open t… (read more)

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

Asked by MarMiller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

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My passwords don't save even though I have all the correct boxes checked on settings

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I thi… (read more)

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

Asked by karenbensonstudios 1 year ago

Last reply by cor-el 1 year ago

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Strange Popup on Wifi Menu

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads. When I open the wifi menu on my laptop, I also see… (read more)

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

Asked by -eat-the-rude- 1 year ago

Last reply by r7pxrv 1 year ago

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Firefox not displaying Washington Post article/pictures

This link in Firefox (for example) displays no article text or pictures. However the same link on Chrome displays the complete article and pictures. https://www.washingt… (read more)

This link in Firefox (for example) displays no article text or pictures. However the same link on Chrome displays the complete article and pictures. https://www.washingtonpost.com/climate-environment/2022/06/20/bears-ears-national-monument-tribes/

Sometimes the article comes up in Firefox, but then reverts after awhile to no text and pictures. If I refresh the page, the text and pictures return for awhile. Sometimes though the text pictures are not displayed until I refresh several times. This seems to happen only on the Washington Post. I would think it's the post, but Chrome displays the pages without any problems. This problem doesn't seem to happen on WASH PO main page, just articles off of main page. Can anyone help?

Asked by dpbirosc 1 year ago

Last reply by jonzn4SUSE 1 year ago

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locking up on ebay

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes … (read more)

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

Asked by cromarble 1 year ago

Last reply by cor-el 1 year ago

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Believe I'm receiving a BOGUS SECURITY ALERT

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infe… (read more)

Entire screen taken over by what I think is a Bogus security alert. Claims to be Apple Platform Security - *** ACCESS TO THIS PC HAS BEEN BLOCKED*** ... it has been infected with a Trojan Spyware This is followed by phone numbers to "contact Mac Support - 1-833-798-2936— (plus another number)" I have contacted Apple and APPLE SAYS: they would never send such a notice. IMPORTANT: This only occurs on FIREFOX. It won't go away when I shut down or even if I erase and reload Firefox app. NOTE: It does NOT happen with Safari.

Asked by halej2 1 year ago

Last reply by Paul 1 year ago

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In my settings it says my settings are being managed by my organisation. I am not in an organisation.

In my settings it says my settings are being managed by my organisation. I am not in an organisation. I have changed my password onm sync so I presume everything is sign… (read more)

In my settings it says my settings are being managed by my organisation. I am not in an organisation.

I have changed my password onm sync so I presume everything is signed out everywhere but the message persists. Who has unauthorised access to my account and how did they get it? How do I secure my account?

Asked by James 1 year ago

Last reply by James 1 year ago

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Firefox profile cache2 folder has unmovable and invisible files.

I am helping someone with setting up their computer. They are on Windows 7. As part of that setup, I needed to shrink the C: partition so I could create a second partitio… (read more)

I am helping someone with setting up their computer. They are on Windows 7. As part of that setup, I needed to shrink the C: partition so I could create a second partition. The C: drive is on a SATA connected SSD. After running a defragger to do that and consolidate the files to the lower half of the disk I found that there were some unmovable files very near the end of the disk that prevented the shrink. When I examined the files (via the defragger interface), they were in the Firefox profile in the Cache2 folder. But when I navigated to the profile, there was no cache2 folder.

I have run chkdsk and it fixed a few errors but the files were still unmovable and not visible in Explorer. I have enabled Hidden and System files. So how in the heck do I delete these files so I can shrink the partition?

Asked by John Spitzer 1 year ago

Last reply by cor-el 1 year ago

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Trouble with Bookmarks

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no … (read more)

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no bookmark can be saved. I also am unable to export new bookmarks from Chrome to Firefox.

I've tried everything on the 'Can't add, change or save bookmarks - How to fix' page and nothing has worked and it has been incredibly frustrating and I'm not sure where to go from here. Please advise.

Asked by ibrie44 1 year ago

Last reply by cor-el 1 year ago

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FF not opening

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what … (read more)

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

Asked by marinearty5 1 year ago

Last reply by cor-el 1 year ago