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ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 5 months ago

Last reply by Dropa 5 months ago

Deprecated URL shows up in autocomplete

My issue mirrors this thread, where the user ultimately got no resolution. Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookma… (read more)

My issue mirrors this thread, where the user ultimately got no resolution.

Protonmail has changed from mail.protonmail.com to mail.protonmail.me. I have updated my bookmarks and removed mail.protonmail.com from my history, but the .com domain is still the suggestion when I start typing "mail". I have tried shift+delete, tried deleting the individual entries of "mail.protonmail.com" from my history, but the behaviour has not changed.

"Forget about this site" does not solve the root issue because I do not want to clear all my cookies and history for the site. Deprecated sites aren't the only example where this would come up – imagine having to delete your entire stackoverflow.com history just to change your default suggestion to some oft-used resource like store.mycompany.com.

Thanks

Asked by firefoxaccount6 2 days ago

Stop syncing across accounts

Hi, I use separate business and personal computers and have separate Firefox accounts for business and personal. I needed to use my personal account for something while… (read more)

Hi, I use separate business and personal computers and have separate Firefox accounts for business and personal. I needed to use my personal account for something while I was working, so I signed out of my business account, signed in to my personal, and when I signed in to my business account again Firefox had synced everything from my personal account into my business account, which I really don't want. How do I undo this and stop it happening again in the future? Many thanks for your help. Lee J

Asked by eljhewlett 5 months ago

Last reply by Dropa 5 months ago

AT&T email login failing

Every few days and last night in particular(several times I had to recreate password) when I try to log in to my AT&T email, I keep getting a message that says I have… (read more)

Every few days and last night in particular(several times I had to recreate password) when I try to log in to my AT&T email, I keep getting a message that says I have attempted to login with wrong password too many times. I then have to create a new password.

As a test, I have been using Microsoft Edge and this does not happen. So this is something in Firefox

Asked by athomeglass 5 months ago

Last reply by Dropa 5 months ago

log in page for pay pal will not open

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to l… (read more)

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to log in -- it just gets locked up in the processing screen

Asked by dozerdjo 5 months ago

Last reply by cor-el 5 months ago

Refused connection to sites worsening

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot l… (read more)

More and more sites can no longer be accessed by Firefox. I work for Lowe's and it started with store site. Then other sites no longer could be reached. Now I cannot login in to my employee account. Always some message regarding incorrect protocol or certificate or some other security issue. None of these sites are bogus. I have tried all the suggestions given in support but it just keeps getting worse. I have used Firefox for years but will be forced to abandon it if I cannot find a solution soon. If you can help, please do.

Asked by lou.cameron72 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Automatically Logged Out of Websites Post-Authentication

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not o… (read more)

I first thought this issue was contained to a single website and was the fault of their IT, but I have begun to experience this issue on other websites, and it does not occur on other devices also using Firefox. It is difficult to explain given that I don't have any idea what is actually happening, but hopefully I can make it clear enough.

For some websites that require a username and password, I will correctly login and pass authentication but then I will be booted back to the initial login screen, almost like the login failed. I only know that it is technically a log out, not a failure, because I have briefly seen the URL change like I'm logging out. I have tried uninstalling and reinstalling Firefox fresh multiple times on my Windows 11 laptop, but the same issue occurs consistently.

This happened when I was trying to login to the student portal for my university and when I was trying to login to my apartment's resident portal. Changing cookie settings or going into a private browser has not helped at all. I cannot tell if this is a bug with Firefox (maybe just on Windows 11?) or if there is some background setting that needs to be adjusted, but it is very frustrating. If this keeps happening, I would have to switch to a different browser, which would not be ideal.

Does anyone have any idea of steps that I could take for troubleshooting or any experience with similar issues? Any help would be greatly appreciated.

Asked by Jake 5 months ago

Answered by Jake 5 months ago

Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 5 months ago

Last reply by Terry 5 months ago

Inaccurate Firefox application memory crashing Mac

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable… (read more)

Every couple of days I get the attached "force quit" pop-up, telling me that I need to close applications to avoid "problems." Everything on my screen becomes inoperable. I run the Firefox task manager, and it says that Firefox is using well under 100 MB (screen shot attached), but that pop-up give a conflicting number of well over 100 GB.

I'm concerned that there is some kind of malware running in the background and causing Firefox to gum up my Mac. There are no help articles on this, and I can't find anything on Google.

I do use Logic Pro X, which is known to gobble up resources. But this particular time, while Logic was open, I hadn't opened a project yet.

I was using a Telehealth app through my electronic medical record that I believe uses Facetime for their back end. But after I signed out of that session, the pop-up appeared again, and again everything stopped working. That is when I took the screen shots.

Asked by Robbie1299 5 months ago

Last reply by cor-el 5 months ago

fake website

I use Firefox for many years, no problems. But recently I got fake websites with www.maccabi4u.co.il and PayPal. What is wrong? I downloaded Chrome and it does not happen… (read more)

I use Firefox for many years, no problems. But recently I got fake websites with www.maccabi4u.co.il and PayPal. What is wrong? I downloaded Chrome and it does not happen.

Asked by bennylu7 5 months ago

Last reply by Terry 5 months ago

Some how my SEARCH WINDOW CHANGED POSITIONS

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long … (read more)

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long time since I had custom the bar at the top. I tried to search how to customize it as I always customized on new release. Now I can not find the CMD or current instruction of where to find it. [that is because the internet has lots of instructions from old releases]. I KNOW THERE IA WAY to ove icons, customize the Tool Bar but I can find under the current release. Anyone?

I

Asked by jagman55 5 months ago

Last reply by cor-el 5 months ago

  • Locked

Previous Tabs don't come back up after a reboot.

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open t… (read more)

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

Asked by MarMiller 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Icons in a Google Finance Watchlist only appear as text

Please see the attached screen shot. The icons at the top which allow you to toggle between watchlists are not available, and if you look at the list of stocks, some say… (read more)

Please see the attached screen shot. The icons at the top which allow you to toggle between watchlists are not available, and if you look at the list of stocks, some say "Equalizer" instead of showing the icon. Any settings I need to check?

Asked by haroldwaisel 5 months ago

Answered by cor-el 5 months ago

How to continue browsing with download prompt open

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right … (read more)

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Asked by reladric 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

How do I remove autocomplete items from login typing spaces?

I'm about to lose my mind on this. I have searched long and short where this would be hidden at in the settings and I can't find it. Anything I search for just gives me b… (read more)

I'm about to lose my mind on this. I have searched long and short where this would be hidden at in the settings and I can't find it. Anything I search for just gives me basic troubleshooting for autocomplete in the search bar.

First, Firefox has 2 twitter logins successfully stored in the password vault. When I go to Twitter the only suggestion for the login is "tulsa" and I have no idea where it's getting this. It will not auto fill in either of the 2 stored emails, not even if you begin typing them. I have to type them in manually and then when I submit it, the password is automatically typed into the next page.

Highlighting "tulsa" and not clicking or hitting enter and using the delete key does nothing.

This is really, really driving me nuts. Please help me.

Asked by Burnt 5 months ago

Last reply by jonzn4SUSE 5 months ago