All Products Support Forum

why do i get this,(We're experiencing technical difficulties.) on all pch.com and spectrum.pch.com

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

My downloads are not working for a last pass extension, it says "Download failed, please check internet connection" My connection is fine and it works in chrome. What is wrong?

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long time since I had custom the bar at the top. I tried to search how to customize it as I always customized on new release. Now I can not find the CMD or current instruction of where to find it. [that is because the internet has lots of instructions from old releases]. I KNOW THERE IA WAY to ove icons, customize the Tool Bar but I can find under the current release. Anyone?

I

I bookmark a page that is not on https, but regardless of how I edit this bookmark, firefox always automatically adds https, therefore killing the bookmark as this link isn't on https. How can I edit a bookmark such that firefox actually gets the message?

Thanks

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer payment to my new Wells Fargo credit card, none of the menu items on the Transfer Page would open. I had to call the bank to do the transaction. Today I attempted to do another transfer of funds, using firefox and when I landed on the page, again the page was dead~ as in none of the items would open or appear that allow the transfer of funds. I called the bank to report the problem, and was asked to attempt to log in to my account from Chrome. I did this, and there was NO PROBLEM. ALL pages opened as they normally should, and I made my transfer of funds.

I use Firefox because I HATE GOOGLE. So to be directed there because firefox now has a BUG that prevents the smooth BANKING transactions I need, means that YOUR BROWSER IS NO GOOD TO ME. I see that you've had problems like this reported for a while. PLEASE FIX THIS. I don't want to HAVE to use google/CHROME for anything.

I'm about to lose my mind on this. I have searched long and short where this would be hidden at in the settings and I can't find it. Anything I search for just gives me basic troubleshooting for autocomplete in the search bar.

First, Firefox has 2 twitter logins successfully stored in the password vault. When I go to Twitter the only suggestion for the login is "tulsa" and I have no idea where it's getting this. It will not auto fill in either of the 2 stored emails, not even if you begin typing them. I have to type them in manually and then when I submit it, the password is automatically typed into the next page.

Highlighting "tulsa" and not clicking or hitting enter and using the delete key does nothing.

This is really, really driving me nuts. Please help me.

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up keys etc. I have tried changing my Windows password, but this doesn't seem to work. Is there any way of finding my previous password, or re-setting my current one without losing my data?

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs have been lost. Please help me resolve this issue urgently.