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Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 2 years ago

Answered by gerrybroman 2 years ago

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Latest Windows 10 update

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs.… (read more)

The latest update for Wondows 10 prevents Firefox (and Edge) from loading. Everything works fine once I've uninstalled the latest update so the problem is clearly theirs. I can't be the only person experiencing this problem but contacting Microsoft is next to impossible. I wonder if you can: 1) alert them to this issue; and 2) pressure them to fix it as constantly uninstalling the updates is a pain!

Asked by sjarmain 2 years ago

Answered by sjarmain 2 years ago

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Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (read more)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 2 years ago

Answered by Terry 2 years ago

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Mendeley Web Extension blocked on PDFs

Hi, I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file onlin… (read more)

Hi,

I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file online before deciding to add it or not. For some unknown reason, Firefox blocks the use of Mendeley on PDF file, for security reasons, and I can no longer add them to my library. Most references are only available as PDF files making the add-on completely useless. Is there a security feature that I can disable to be able to use the extension again?

Kind regards,

Mathias

Asked by mathias.rsl 2 years ago

Answered by TyDraniu 2 years ago

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Firefox 101.0 - YouTube looks different after login to youtube account - Design problem - Windows 10

Hi dear managers, First of all please delete this duplicate question because of mistake about links : Admin please Delete this... In Windows 10 & Firefox 101.0 … (read more)

Hi dear managers, First of all please delete this duplicate question because of mistake about links : Admin please Delete this... In Windows 10 & Firefox 101.0 youtube is like below before login to youtube account : Before Login After login to my account in youtube it looks like this : After Login I checked it with another account - same problem. My windows os is totally new and updated yesterday. FF is new and i cleared it's data from History menu. In previous windows 7 i had same issue. Why youtube acts like that and what is this design problem and how can i fox it? Here is another example : Before Login After Login

Asked by helius.dev 2 years ago

Answered by helius.dev 2 years ago

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I can't find a record of website forms I fill out and send.

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My… (read more)

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My primary email is [edited email from public] @gmail.com. Is that what is used to send it? If so, I cannot find any record of it when I check "sent" items on that account. Please tell me where i can find that record? Steve C

Asked by cookandkids 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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insecure ssl certificate or cipher

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this ca… (read more)

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Asked by larry 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 2 years ago

Answered by cor-el 2 years ago

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this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Save documents files in the temp folder when open with local readers/writers softwares

Hello, I regularly open pdf files and other documents with local readers/writers by selecting the option "open with". My big issue is that the files are yes opened with t… (read more)

Hello, I regularly open pdf files and other documents with local readers/writers by selecting the option "open with". My big issue is that the files are yes opened with the local reader, but they are also automatically downloaded in the "Download" folder.

Before files were stored in a temporary folder, and I would like to continue like that because my "Download" folder is exploding and it's a mess!

Or, at least, there should be an option to select where to download automatically the files when I select the "open with" option. So I can chose a folder that I now is to be trashed.

Thank you!

Asked by behemot_86 2 years ago

Answered by Terry 2 years ago

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THETA Crypto Wallet

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.the… (read more)

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Asked by mike1422 2 years ago

Answered by Dropa 2 years ago

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OPENING PDF'S

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine.… (read more)

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine. Now I first get an error message from firefox where I need to click on "open site in new window" it isn't a site but a pdf?? How do I get it to go back to opening with Adobe instead?

Thanks, Jeff

Asked by jasahaynie 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 2 years ago

Answered by cor-el 2 years ago

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trying to add a secondary email address to my Firefox Account

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email.… (read more)

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid.

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.

Asked by carolynperzan 2 years ago

Answered by cor-el 2 years ago

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Antivirus security addon

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus… (read more)

Hi guys. So, I have Avira free antivirus. Can I still install for example Norton web security addon for Firefox? Will there be any problems between my installed antivirus and the Norton addon? Sorry if this is a noob question, but there you go :) Any help would be appriciated. Thanks in advance for any reply.

Asked by aedir.20 2 years ago

Answered by Dropa 2 years ago

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How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (read more)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Security regarding saved password

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can acce… (read more)

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can access my password without requiring bio-metric / or any other means of verification to see password. when u go to --- lines on upper right side and click on password, there is simply copy username and copy password option without requiring to verify that the user accessing such private information is the real owner... i have attached the image can anybody help me to solve this issue

Asked by saurabh.sbasba 2 years ago

Answered by Paul 2 years ago