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  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Jenkins error

Hello, In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins … (read more)

Hello,

In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins for over 2 years and never had this issue)

When I switch over to a Private Window the issue no longer occurs.

I tried the exact same webpage in Chrome browser and it works without having to go to a private mode.

Any Ideas ?

Asked by swreg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

cycling error

I reported this error; however, I still do not have an answer. MS Edge works perfectly; why does Firefox get stuck in a "forever" loop during the Monrovia Website searc… (read more)

I reported this error; however, I still do not have an answer.

MS Edge works perfectly; why does Firefox get stuck in a "forever" loop during the Monrovia Website search? See the attached jpg.

Asked by kinnear333 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Elements take very long to load after clicking on them

To Whom It May Concern, when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4 On… (read more)

To Whom It May Concern,

when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4

On other browsers such as Google Chrome these elements load instantly after clicking on them.

I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail.

Best regards,

wuqd

Asked by wuqd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Bookmarks Every Page I Visit

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a … (read more)

Firefox (10.0002 64-bit) is bookmarking every single page I visit, making the bookmarking function useless to me. I just noticed this problem recently. Someone posted a similar question in 2016:

https://support.mozilla.org/en-US/questions/1077320

He seemed to think the problem was related to an app -- but someone else posted to that question and they did not have any new apps. Nor do I. I haven't knowingly installed any apps to Firefox in the last year.

Can someone please tell me how to stop the bookmarking function from booking pages automatically without my input?

Thanks.

Asked by b98765 1 year ago

Last reply by cor-el 1 year ago

  • Archived

ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is … (read more)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Logging onto Easy Jet not working

I am unable to log onto easy jet in firefox, the site freezes. when i use opera i have had no problems. this has occurred since your last update. Can you help? Alan … (read more)

I am unable to log onto easy jet in firefox, the site freezes. when i use opera i have had no problems. this has occurred since your last update. Can you help? Alan

Asked by Alan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

RSMeans and Firefox compatibility

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but se… (read more)

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but seems to be a standard answer from anyone in the business world, sadly. I would not trust Edge or Chrome, especially those two, if they were the last platforms on earth. So, help pretty please?

Is there a setting that we can use that will assist in using RSMeans Online Version so it will work more effectively? Whenever we get an error message or it just won't open, they blame it on Firefox.

Asked by belinda.bentley 1 year ago

Last reply by Paul 1 year ago