Showing questions tagged:

When I open email links in Firefox, it opens my mail app (proton) but not a new email messGe

When I open email links in Firefox, it opens my mail app (proton) but not a new email message. I’ve been in contact with proton support and they said this is only an issu… (read more)

When I open email links in Firefox, it opens my mail app (proton) but not a new email message. I’ve been in contact with proton support and they said this is only an issue with Firefox and not other browsers. This take works fine on safari and brave on my end, so it seems like a Firefox specific issue. Is this a bug or is there a setting I can fix on my end?

Open 6

Why can't I sign into my Mozilla account from my Firefox browser?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozill… (read more)

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

Open 2 8

Installing the latest version of Firefox on Debian Trixie.

Installing the latest version of Firefox and Debian 13. Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en… (read more)

Installing the latest version of Firefox and Debian 13.

Following the instructions in the Mozilla Support document Install Firefox on Linux https://support.mozilla.org/en-US/kb/install-firefox-linux

Operating as Super User.

Chose the option Install Firefox .deb package for Debian-based distributions (recommended)

Steps 1, 2, and 3 worked exactly as expected with in a terminal and using bash.

Step 4 and 5, following the For Debian Trixie and Newer choice does not work. A lot of digging on the internet and found that the command beginning with cat <<eof needs to be cat <<’eof’. the second part of this process has same issue. appling new information solved problem both statements now work. < p></eof>


At this point you have a directory /etc/apt/keyrings. In this directory you have the file packages.mozilla.org.asc Step 3 returns success. You have also successfully applied steps 4 and 5. In directory /etc/apr/souces.list.d you have the file mozilla.sources.

It contains the instruction “Signed-By: /usr/share/keyrings/packages.mozilla.org.gpg”

No where in the previous stepd was the file Signed-By: packages.mozilla.org.gpg ever created.

Why is the deb package looking in /usr/share/keyrings when step 2 puts a similarly named file Signed-By: /usr/share/keyrings/packages.mozilla.org.asc in /etc/apt/keyrings

Step 6

Running apt update returns

Err:4 https://packages.mozilla.org/apt mozilla InRelease  Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyr ing "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/p ackages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (o s error 2) Warning: OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Error: Failed to parse keyrin g "/usr/share/keyrings/packages.mozilla.org.gpg"  Caused by:     0: Reading "/usr/share/keyrings/pac kages.mozilla.org.gpg": No such file or directory (os error 2)     1: No such file or directory (os error 2) Error: The repository 'https://packages.mozilla.org/apt mozilla InRelease' is not signed.

Help

This is a follow up of previous posts. Note to Wxie & Denys

Open 9

Google's permanent captcha

Google Search CAPTCHA persists unless you sign in to your Google account. This only happens in your browser, from versions 140 to 149. Other browsers don't have this prob… (read more)

Google Search CAPTCHA persists unless you sign in to your Google account. This only happens in your browser, from versions 140 to 149. Other browsers don't have this problem. Changing the user agent used to help. Now, nothing works.

Open 1 9

Bookmarks disappeared after force quitting applications and restarting my computer

My Macbook wasn't responding, so I restarted it and force quit all applications. When I opened Firefox again, none of my bookmarks showed on my bookmarks bar. The bar its… (read more)

My Macbook wasn't responding, so I restarted it and force quit all applications. When I opened Firefox again, none of my bookmarks showed on my bookmarks bar. The bar itself is not hidden. I checked to make sure I have the same profile I always use open and I do. I also tried to go into Bookmarks, Manage Bookmarks, Import, but nothing is available to import.

Open 9

Websites not loading due to error message "This web site requires a secure connection."

Whenever i try to connect to any site, it fails to load and displays the following error message: This web site requires a secure connection. - The page you are trying t… (read more)

Whenever i try to connect to any site, it fails to load and displays the following error message:

This web site requires a secure connection. - The page you are trying to view cannot be shown because this web site requires a secure connection. - The issue is most likely with the web site, and there is nothing you can do to resolve it. - You can notify the web site’s administrator about the problem.

When i press 'advanced' it says: [Site name] has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

This happens on every site i try to visit. I am on a samsung phone running android version 15. Other browsers do not have this problem (i am sending this from opera), and firefox works fine on my other devices.

Open 10

About:Blank comes up when I try to search using FIREFOX

When trying to search in Yahoo, using Firefox, About:Blank comes up instead in a new tab. I have to hit the X to close the new tab, and then hit enter again and I will t… (read more)

When trying to search in Yahoo, using Firefox, About:Blank comes up instead in a new tab. I have to hit the X to close the new tab, and then hit enter again and I will then get my search results. I have 2 PCs and a laptop and they ALL are having this problem since the last Firefox update. I have tried ALL of the recommended fixes, I have refreshed firefox, cleared cache and cookies, turned off firewall, antivirus, extensions, etc. I have even tried some of the config recommended changes and NOTHING works. It is definitely a Firefox problem and NOT a yahoo problem because all works fine in Chrome and Edge.

Open 10

How to swap profile associated with email without losing new bookmarks

First off - love Mozilla's work, thank you all for your efforts! The problem: I f'd up with the Profiles option. I wanted to set up a Work profile on a new windows laptop… (read more)

First off - love Mozilla's work, thank you all for your efforts!

The problem: I f'd up with the Profiles option. I wanted to set up a Work profile on a new windows laptop associated with a new work email (msta....), and then separately have my personal profile connected to my gmail (mstn...).

Well somehow I managed to make my Work (default) profile connected to my overall Firefox + Google personal profile, and have spent a month in my ignorance saving away settings and bookmarks on this machine. Is there anyway that I can disconnect my Gmail account from the profile Work, and connect it to the secondary profile on the same machine titled 'Mel'? Or will I need to export the last month of bookmarks, implode my Mozilla install on this machine, and start over with new profiles and better practices?

Help, multipass!

Thanks, Mel

Open 10

Page Viewing

I updated my tablet to a Surface Pro 12 running Windows 11. I installed Firefox on my Surface Pro but I've noticed that all the websites I visit, that the page is outside… (read more)

I updated my tablet to a Surface Pro 12 running Windows 11. I installed Firefox on my Surface Pro but I've noticed that all the websites I visit, that the page is outside of my viewing area. I've tried to find a way to fill the webpage to fit within my screen size without luck. I always need to scroll to the right to view the extra content. Is there a method to view the webpage within my screen size..?

Open 11

Switching between accounts and profiles

I recently set up an ex-Win10 PC as a Linux media player and was delighted it came with Firefox. I created a separate profile on my Win11 PC for use on the media PC. In t… (read more)

I recently set up an ex-Win10 PC as a Linux media player and was delighted it came with Firefox. I created a separate profile on my Win11 PC for use on the media PC. In this profile I have a few stored bookmarks, log on IDs * passwords, for sites such as BBC iplayer etc.

I did eventually manage to load it on the media PC but when I went back to my Win11 PC I couldn't find my original Firefox account. When I tried to switch accounts, it wanted to load all my original bookmarks etc and combine them in the new profile.

It's now evident that I didn't realise the difference between accounts and profiles (and I'm still somewhat confused). I can't find any clear help on how to switch between accounts and profiles. Why am I finding it so difficult? Perhaps Firefox is being too smart for me.

Open 11

why cant I set firefox to ALWAYS translate spanish to english. The option is greyed out

Why cant I set it to always translate spanish to english??? That option is greyed out and every time i encounter a spanish page I have to manually translate it. Im gettin… (read more)

Why cant I set it to always translate spanish to english??? That option is greyed out and every time i encounter a spanish page I have to manually translate it. Im getting tired of that.

Open 11

Anti-tracker cover

According to the help pages, I should see Firefox Updates in the General section of the Settings tab. I found this out because Firefox is not being covered by my (indep… (read more)

According to the help pages, I should see Firefox Updates in the General section of the Settings tab. I found this out because Firefox is not being covered by my (independent) tracker protection programme. The fix, according to the independent tracker, involves accessing the 'Firefox Updates'

Open 11