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Firefox not playing nice with Outlook

A recent up date to Zonealarm flagged a part (might have even been the executeable) of Firefox as having some malware, and automatically quarantined it, with the conseque… (read more)

A recent up date to Zonealarm flagged a part (might have even been the executeable) of Firefox as having some malware, and automatically quarantined it, with the consequence that was unable to use it. It wouldn't even open. Consequently, I had to clean the remainder out and reinstall FF and set it up again to my liking. Since then, Email Link is not working properly. In fact it runs wild and is difficult to stop. In the Options>>Application I have mailto set to Use Microsoft Outlook just as it was before the reinstall which worked correctly. Now what happens is it gets itself into a never-ending reiteration or opening a new tab in FF, which then does something to open a new iteration of Outlook with the legend Navigation to the webpage was cancelled as shown in the attached screenshot. This somehow manages to open another new tab in FF and so on and so forth, until I manage to stop it. Below is the address I was testing with in a separate FF instance, and was a link to Google which is normally my default New Tab page (don't judge!) mailto:?body=https%3a%2f%2fwww.google.co.nz%2f&subject=google I don't recognise much of the items on the menu bar, and if I click on the drop down menu where the above address appears, all it comes up with is Add or Remove buttons. I am rather at a loss of where to go with this. The version of Office that I am using is Office 2003 as it is the last without the damned ribbon, which I hate. I hope someone can come up with a solution for this, so thanks in advance.

Asked by nbhanna 2 months ago

Firefox Keeps Resetting Externally Opened Links to Home Page

Hi, I've been experiencing a strange problem with Firefox. If I click a link from an external app (e.g Outlook), it begins loading in Firefox but will then reset to my h… (read more)

Hi,

I've been experiencing a strange problem with Firefox.

If I click a link from an external app (e.g Outlook), it begins loading in Firefox but will then reset to my homepage which is Google. I am not doing anything to trigger this reset (holding any keys, etc) I am simply just clicking the link, which launches Firefox and resets from loading the link to my homepage. It's very frustrating.

Asked by grandari 2 months ago

Firefox sync not working after signing in. Can not disconnect the account now.

Hi folks, I have endured the sync problem for months. Today I struggled for solving it. I have a Firefox 68.0.1 esr manual installation on Ubuntu 16.04. The sync worke… (read more)

Hi folks,

I have endured the sync problem for months. Today I struggled for solving it.

I have a Firefox 68.0.1 esr manual installation on Ubuntu 16.04. The sync worked when I signed in the first time. But the bookmark can not longer be updated afterwards.

If I add or delete a bookmark on my Firefox 68.0.1 esr on Windows 10, the change will not be updated to the Linux version. And vice versa.

On the Linux, I tried to disconnect my account (in the preference about:preferences?entrypoint=fxa_app_menu#sync ). I click "Disconnect" and "Just Disconnect" in the prompt, but the account is still logged in.

Another way I tried is to have a fresh new installation of Firefox 68.9 esr. Then I was asked to sign in again. After typing the password, the new bookmarks were updated. But If I make further changes on the other devices, these changes will not be sync to Linux. And I can't disconnect the account on Linux.

It looks like a new install, which resetting the login process can temporarily solve the problem.

Here is the content of the sync-log file. Can you see what is broken? Thanks in advance.


1593396039810 Sync.LogManager DEBUG Flushing file log

1593396039810 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

1593396039815 Sync.LogManager DEBUG Log cleanup threshold time: 1592532039815

1593396039824 Sync.LogManager DEBUG Done deleting files.

1593396177546 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status

1593396177546 FirefoxAccounts DEBUG fxa_status received

1593396177546 FirefoxAccounts DEBUG service: 30b11ae57025e70b

1593396177546 FirefoxAccounts DEBUG is private browsing: false

1593396771684 Sync.RemoteTabs INFO Generating tab list with filter

1593396771684 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs.

1593396939808 Sync.Service DEBUG User-Agent: Firefox/68.9.0 (Linux x86_64) FxSync/1.70.0.20200527211442.desktop

1593396939808 Sync.Service INFO Starting sync at 2020-06-28 19:15:39 in browser session hnIS9YAkhTxS

1593396939808 Sync.Service DEBUG In sync: should login.

1593396939808 Sync.Service INFO User logged in successfully - verifying login.

1593396939809 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState: user declined to unlock master-password

1593396939809 Sync.Status DEBUG Status.login: service.master_password_locked => service.master_password_locked

1593396939809 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed

1593396939809 Sync.Service DEBUG Fetching unlocked auth state returned service.master_password_locked

1593396939809 Sync.ErrorHandler ERROR Sync encountered a login error

1593396939809 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score.

1593396939810 Sync.SyncScheduler DEBUG Couldn't log in: master password is locked.

1593396939810 Sync.SyncScheduler DEBUG Starting client-initiated backoff. Next sync in 900000 ms.

1593396939810 Sync.SyncScheduler DEBUG Next sync in 900000 ms. (why=client-backoff-schedule)

1593396939811 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: service.master_password_locked(resource://services-sync/service.js:984:15) JS Stack trace: onNotify@service.js:984:15

Asked by tianci.zju+firefox 2 months ago

Master password error

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to m… (read more)

Hello, I decided to use your master password feature. I've written the password on paper for backup purpose. And everything worked fine for aprox. 1 month. But today to my surprise Firefox told me that master password is wrong. I've typed this password at least several times before (with success) so I was sure that I remember it correctly. Fortunately I had it on the paper. I checked it - and I realized, that I remembered it correctly. So I tried once again but I failed. I tried few times with the same result. I had the same password also for different site. So I logged on that site - with success. So my keyboard seems to work correctly. I didn't change master password in Firefox. At least I am not aware of that. It was unchanged for whole period I used this feature, as I wrote it wasn't long. Fortunately I have all important passwords saved on the paper so I decided to reset my Firefox Master password. It is possible that I've lost less important passwords but I can reset them because I still have access to my most important data. I do not need any help. And I am aware that I could made mistake of any type. But I decided to report that because there is also a chance that this is Firefox error so you should be aware of my case.

Asked by artur.a.sakowski 1 month ago

The computer cannot copy text to the browser

Win7 system, probability cannot copy text from the computer to the browser, the browser can copy text to the computer, in jIRA server appears this problem, the trigger co… (read more)

Win7 system, probability cannot copy text from the computer to the browser, the browser can copy text to the computer, in jIRA server appears this problem, the trigger condition is to submit jIRA bug, the specific trigger condition is unknown, the probability of 5%, about 10 minutes after the automatic return to OK

Asked by cullen.zhang 1 month ago

Firefox Stopping When Using Firebase

Firefox stops all network connections,and extension stop working which lasts for around 2 minutes usually randomly while browsing, but this mainly happens when I open mul… (read more)

Firefox stops all network connections,and extension stop working which lasts for around 2 minutes usually randomly while browsing, but this mainly happens when I open multiple firebase.google.com tabs at once,this includes connections in other tabs unrelated to firebase.

Asked by rishikyechuri 1 month ago

"logins and passwords" has wrong date used for every saved password unless used after the bad date

"logins and passwords" feature has wrong "Last used: June 9, 2020" for every saved login, unless login was used after June 9, 2020. This isn't fatal, but it does preve… (read more)

"logins and passwords" feature has wrong "Last used: June 9, 2020" for every saved login, unless login was used after June 9, 2020.

This isn't fatal, but it does prevent testing each login for being fresh or stale.

Firefox 79.0, W7Pro

Asked by Richard 1 month ago

Is there someone at Mozilla who can completely delete my Firefox account?

I've made a mess of the Firefox account for my personal e-mail address: I enabled 2FA through Google Authenticator and lost the details. Now I can't log in to that Firefo… (read more)

I've made a mess of the Firefox account for my personal e-mail address: I enabled 2FA through Google Authenticator and lost the details. Now I can't log in to that Firefox account and it's a real pain because this has been my e-mail address for many, many years.

I know I don't have any important information in the account, and so I'd just like to nuke it and start again. Unfortunately none of the documentation I've found refers to force deleting accounts: all I can see is that removing the 2FA is not supported (e.g. https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication).

Is there a Mozilla support function I can contact to delete my account?

Thanks!

Asked by robert.brown1 4 weeks ago

  • Locked

I will NOT support companies that support terrorist organization Black Lives Matter!

Today I get annoying alert to support Black Lives Matter. I have used and supported FireFox for a long time, but if you are supporting terrorist Black Lives Matter, that… (read more)

Today I get annoying alert to support Black Lives Matter. I have used and supported FireFox for a long time, but if you are supporting terrorist Black Lives Matter, that ends right now.

Asked by bherrick 3 weeks ago

Installing new Firefox

Downloaded the new Firefox in Linux Mint. Only old one was showing up. Deleted old version, but can't find the new one unless I start it in the terminal... Why can't I ha… (read more)

Downloaded the new Firefox in Linux Mint. Only old one was showing up. Deleted old version, but can't find the new one unless I start it in the terminal... Why can't I have the icon on my desktop panel???

Asked by dimashthebestsinger 2 weeks ago

Send Javascript code to Firefox through an external process?

I am looking for a solution to automate Firefox thorough an external process. I thought I could do this with Autohotkey library, Chrome dev tools and Firefox in debug mod… (read more)

I am looking for a solution to automate Firefox thorough an external process. I thought I could do this with Autohotkey library, Chrome dev tools and Firefox in debug mode but I have been advised its not secure nor private.

So I am wondering is there way to send/receive JS code or events to Firefox through another process such as Autohotkey or a windows program, Why?

  • Get URL of current tab
  • Set URL of current tab to
  • Launch bookmarklets (Not bookmarks)

I have to be able to do this on the keyboard not through Firefox UI. Thanks :)

Asked by heday33967 2 weeks ago

Unknown account

I have 2 PC's running Windows 7 with Firefox as my main browser. I have set up an account with Firefox and can log into my account on either PC with the same login crede… (read more)

I have 2 PC's running Windows 7 with Firefox as my main browser. I have set up an account with Firefox and can log into my account on either PC with the same login credentials. I also have an eternal USB drive with Ubuntu latest version installed. Firefox is the default browser. When I try to log into my account, I get the "Unknown account" error. I have tried this many times, so I know that I have not made any mistakes transferring the data. I want to be able to sync my preferences, but cannot do so due to the error. I have even changed the password and verified that it worked on both Windows PC's but still get the error while in Ubuntu.

Any other suggestions?

thanks

Asked by ldb55066 1 week ago

Intranet Cookie Issue

My corporate intranet site uses cookies. It used to work on Firefox with no troubles. A year + ago, it stopped working. It still works fine with IE and Edge. I found t… (read more)

My corporate intranet site uses cookies. It used to work on Firefox with no troubles. A year + ago, it stopped working. It still works fine with IE and Edge.

I found the issue is the cookie. When I check it on the login page, the cookie is there and I can access the values inside of it. After i redirect to the next page, the cookie is no longer there. I am reading it using request.cookie("CookieName")("CookieVariable").

Can someone give me advice what can be causing this?

Thanks.

Asked by chrstearns 1 week ago

Financial Websites Don't Load Properly In Firefox

I've been using Firefox for almost two decades and have been in an IT field for longer. Part of my job was web design/development/server management. So, I've long support… (read more)

I've been using Firefox for almost two decades and have been in an IT field for longer. Part of my job was web design/development/server management. So, I've long supported the Firefox browser and had to code for websites to work properly in it. I also know that the industry has changed greatly in those 20 years and browsers focus a lot on security. I think this is a great thing considering the risks that are out there now. Unfortunately, a lot of websites are no longer coding for different browsers because Firefox is about the only major browser not using the Chromium web engine. This change has unfortunately cost Mozilla a large portion of the market when it comes to users using Firefox. I personally would like to see Firefox continue to thrive because I believe it to be the best browser out there. However, without market competition, web developers appear to no longer care about whether a website works in multiple browsers since Chromium is dominate in most major browsers. I don't want Firefox to go down this same path or die out completely since it offers the best experience, security, and data privacy on the market. Thank you for this!

Now, with all that said here is my issue. Either websites aren't taking Firefox into account when they are developed anymore or changes to Firefox are causing websites to no longer work. I've specifically been having these issues for at least three months on financial websites, i.e. banks, credit card companies, mortgage lenders, and even some utility companies. I've tried everything I can think of to fix the issue on my end including the following.

1. Cleared browser history and cache 2. Disabled add-ons 3. Started Firefox in safe-mode 4. Changed Security settings from Strict to Basic 5. Disabled Hardware Acceleration in Firefox 6. Tried these websites in Private Browsing mode, this helped at least one website somewhat. 7. Refreshed Firefox

Over the last three months I've tried these, and probably other solutions I've forgotten, multiple times and I'm tired of having to fix what some of these solutions break. I keep Firefox and add-ons up-to-date. I only have three basic add-ons installed. So, the question is, how do I resolve this issue or do I need to stop using Firefox, which I don't want to do. However, if I can't handle these types of transactions online via Firefox, I'll have to switch. Some of these sites take me between 1-2 hours to navigate through the dysfunction just to complete simple banking or paying bills.

I'm sorry I'm not including specific websites, but for security reasons I'd rather not list what financial institutions I use. I can tell you one utility company is AT&T's customer portal website. If someone from Mozilla wants to contact me directly, feel free to contact me via LinkedIn and I'll give you more specifics. You'll find a link to my LinkedIn profile on my website. Thanks in advance for any help you can provide on this issue.

Sincerely, NicCrockett NicCrockett.me

Asked by NicCrockett 6 days ago

Getting 500 Error when attempting to sign into Firefox Sync

Subject says it all. First notice of the problem was when I couldn't send tabs to my mini so I logged out of sync on that computer and tried to log back in. Any help wo… (read more)

Subject says it all. First notice of the problem was when I couldn't send tabs to my mini so I logged out of sync on that computer and tried to log back in. Any help would be appreciated. Thanks.

This is what I get:


500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Ji@https://accounts-static.cdn.mozilla.net/bundle-5429a1fbc846b27d5e133892d36e8435bc64867c/app.bundle.en_US.js:9:521687 initializeInterTabChannel@https://accounts-static.cdn.mozilla.net/bundle-5429a1fbc846b27d5e133892d36e8435bc64867c/app.bundle.en_US.js:9:553849 initializeDeps/<@https://accounts-static.cdn.mozilla.net/bundle-5429a1fbc846b27d5e133892d36e8435bc64867c/app.bundle.en_US.js:9:554083

Asked by photonboy 23 hours ago

  • Archived

코모도 드래곤 충돌 현상

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요) 프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현… (read more)

어도브 플레시 플레이어 자체는 크롬과 충돌이 일어나지 않지만 파이어폭스 에서는 플레시 플레이어가 설치가 안되고 자바는 사용할수 없음 으로 나타납니다. (드물게 특정 사이트에서는 오류가 뿜어져 나오고요)

프로그램 추가 제거 창에서 제거시 파이어폭스 충돌이라고 나오고 파폭으로 다시 받아서 설치해도 동일한 현상이 계속 됩니다.

크롬 + 코모도 + 파이어폭스 셋다 포기할수 없어서 그냥 쓰고 있습니다만... 알려 드릴 필요가 있을것 같아서 질문글 올렸습니다.

Asked by rarman 6 years ago

Last reply by guigs 6 years ago

  • Archived

Another program listening on socket, loading of torrents via command line parameter will fail until this is fixed.

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the… (read more)

I have recently installed Firefox and uses Vuze to download torrents. Vuze does not want to download torrents now after the Firefox upgrade. The fire wall is blocking the torrent downloads. Following message appears: There appears to be another program process already listening on socket [127.0.0.1: 6880]. Loading of torrents via command line parameter will fail until this is fixed.

Asked by willievanrooyen1 6 years ago

Last reply by philipp 6 years ago