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cannot get to imap acct after trying emClient, lost password

I could not update TBird. I tried emClient (it's awful). Downloaded new TBird installer and was able to install new version TBird. I can see emails up to time I switch… (read more)

I could not update TBird. I tried emClient (it's awful). Downloaded new TBird installer and was able to install new version TBird. I can see emails up to time I switched to emclient, but nothing else. Lost old password. Something about imap. Aged and confused please help.

Just to confuse things more, I had previously moved my Local Files folder from C:.... to F:..... (4 partitions on 2 drives.

Thanks Roger Clare (roger.clare@gmail.com)

Asked by Roger Clare 5 months ago

Last reply by Matt 5 months ago

POP to IMAP saving old messages

I recently converted from POP to IMAP. It appears old messages from POP were automatically migrated to the IMAP Local Folder, but how can I confirm that before I remove … (read more)

I recently converted from POP to IMAP. It appears old messages from POP were automatically migrated to the IMAP Local Folder, but how can I confirm that before I remove the old POP account? The conversion instructions said I needed to manually move the old messages, but they are already in the Local Folder.

Asked by cfnord 5 months ago

Last reply by christ1 5 months ago

Firefox Dev doesn't launch with profile imported from Nightly

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked.… (read more)

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked. Doing the exact same steps with Dev version doesn't work - app refuses to launch after picking imported profile as default one. Could it be because Dev has a lower app version?

Asked by renox82 5 months ago

Last reply by cor-el 5 months ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 5 months ago

Last reply by cor-el 5 months ago

I allways have to try to scroll down the message list to see if new messages have arrived after upgrade from 102.12.0 to 115.8.1

The message pane in thunderbird is dead after upgrade from 102.12.0 to 115.8.1. New messages won't show up automatically. I allways have to try to scroll down the message… (read more)

The message pane in thunderbird is dead after upgrade from 102.12.0 to 115.8.1. New messages won't show up automatically. I allways have to try to scroll down the message list to see if new messages have arrived.

I run Thunderbird on OpenSUSE Linux 15.4.

Asked by Gerhard Zlotos 5 months ago

Last reply by christ1 5 months ago

Downloading language data for offline translation

How do I download language data for translating on a machine that is not connected to the internet? I already followed the instructions here to download an offline fire… (read more)

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

Asked by William Jones 5 months ago

Last reply by cor-el 5 months ago

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 5 months ago

Last reply by Paul 4 months ago

YouTube says that I downloaded a video. It's shows that on my YouTube Premium (signed in) page. But I can't find it on my iMac.

Hello, So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings ar… (read more)

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

Asked by jdstickledc 5 months ago

Last reply by zeroknight 5 months ago

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device b… (read more)

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device but either bing or mozilla may be preventing me

Any ideas?

Asked by Bill 5 months ago

Last reply by Paul 5 months ago

Firefox update failed

I updated firefox and when trying to open it received an "EntryPoint Not Found" error. The procedure entry point sqlite3_backup_finish could not be located in the dynami… (read more)

I updated firefox and when trying to open it received an "EntryPoint Not Found" error.

The procedure entry point sqlite3_backup_finish could not be located in the dynamic link library C:\Program Files\Mozilla Firefox\xul.dll

Click okay then get the message

"couldn't load XPCOM."

It would appear I need to delete firefox and reinstall, unless a method exists to revert.

If I delete and reinstall how do I retain bookmarks, history and open tabs, etc.? I need to keep my tabs, history and bookmarks.

Asked by lbrittner 5 months ago

Last reply by cor-el 5 months ago