All Products Support Forum

Upon finishing setup of Thunderbird for my work email addresses (IMAP on a server here in the building) I am getting all of my emails, but they are all marked as read any time I close and re-open the program. If I keep Thunderbird open it will push them through as unread until I open them as you would expect it to do normally.

I've experienced this on both a Spectre and a Thinkpad, so I don't believe it's the machine. The only thing these have in common that my others do not is that I have let the client automatically detect the settings on these two machines and on the others I copied over any settings along with the logins, like port or what have you. I'm not a network guy.

I haven't yet had time to delete the accounts and try setting them up individually, because by the time I open this and remember I'm already working. I'm hoping there's just something I can uncheck somewhere, because I use different machines for different purposes and accounts and having everything marked as read all the time is a problem.

Thank you!

Every 2 years, when a new Ubuntu LTS version comes out, I need to migrate my cloud based mail server. After I have transferred the domains and set DNS to the new server IP, I always have the problem, that my existing thunderbird imap mail accounts don't work properly anymore. K9 mail on my android devices doesn't have this problem. Sending mails does work, but the imap connection to my mail accounts is broken. I tried using the IP of the new server instead of its DNS name, but this didn't help either. The only way that works, is to add a new account. This is very nagging as I then need to manually edit all my adapted settings and my various mail identities. Is it a generic problem with TB, possibly with the server certificates? Or is there another way to change the imap server of an existing account?

I tried to update Firefox tonight to the latest version and I got a message telling me that it couldn't install the update so I cleared the database and cache and restarted my phone and when that didn't work, I uninstalled the Firefox app and now it says it can't download the app so I'm without Firefox until I can get this fixed.

So, I installed a new hard drive about a week ago and while re-installing things I also re-installed the Firefox Browser 64- bit. Strangely, it seems like the files did not install itself in the right areas or the files installed did not install themself in the right or normal places. It does work, but for some reason I don't see it's program files? Is this normal or something that happens?

Anyways, I've backed-up my bookmarks, and I am going to uninstall it, re-boot, and re-install it and see what happens I guess. Or should I uninstall Firefox and its Profile Folders also, etc, and than re-install it?

signed; help drowning in Firefox installations  ~~~~~~\o/~~~~~/\~~~~~

Fresh Thunderbird (115.7.0 (64-bit)) install on windows 11. Set up my POP3 (x4)accounts okay, but missing any form of the address book. When I click on "Tools" > "Address Book" , or hit CTRL+Shift+B nothing happens. The program is grabbing email addresses as when sending new messages I get the contacts button with previously used addresses, but no actual address book that I can add/edit addresses. I did try un-install and re-installing thinking i just had a bad install.

The second issue is that Thunderbird is no longer automatically retrieving emails on startup, even though I have the option checked for each email account. It is retrieving on the 10 minute intervals that I've set it too, but not on startup.

I'm a long, long time Thunderbird user, this is the first time I have ever had any issues. Any help would be much appreciated. Cheers

Hello,

Firefox keeps on crashing on my iMac. I tried to restart computer, uninstall, reinstall, but the problem persists.

Here is the error log I get :

Process: firefox [32185] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [32185] User ID: 502

Date/Time: 2024-02-16 11:33:57.447 +0100 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 69D7D3C5-8343-5542-1F85-5F0EF8E6E3EE

Sleep/Wake UUID: 9F81EE14-EFC8-49B8-B2FD-E0417E57BE1D

Time Awake Since Boot: 130000 seconds Time Since Wake: 4200 seconds

System Integrity Protection: disabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2): -->

   __TEXT                 000000010374b000-000000010374e000 [   12K] r-x/r-x SM=COW  

Thread 0 Crashed: 0 @L ? 0x000000010fc4d000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):

 rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
 rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffeec4b4bd0
  r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
 r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
 rip: 0x000000010fc4d000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
 

Logical CPU: 0 Error Code: 0x00000000 Trap Number: 0

Binary Images:

      0x10374b000 -        0x10374dff3 +@L ? (0) <03A9BEF8-80A3-3930-938F-602F836C3879> @L ?
      0x10fc4c000 -        0x10fcddf47 +@L ? (750.6) <1D318D60-C9B0-3511-BE9C-82AFD2EF930D> @L ?

External Modification Summary:

 Calls made by other processes targeting this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by this process:
   task_for_pid: 0
   thread_create: 0
   thread_set_state: 0
 Calls made by all processes on this machine:
   task_for_pid: 76877
   thread_create: 0
   thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=848K resident=0K(0%) swapped_out_or_unallocated=848K(100%) Writable regions: Total=8404K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8404K(100%)

                               VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

===== ======= =

STACK GUARD 56.0M 1 Stack 8192K 1 __DATA 220K 3 __DATA_CONST 24K 2 __LINKEDIT 252K 2 __TEXT 596K 2 shared memory 8K 2

===== ======= =

TOTAL 65.1M 13

Model: iMac10,1, BootROM 215.0.0.0.0, 2 processors, Intel Core 2 Duo, 3,06 GHz, 12 GB, SMC 1.52f9 Graphics: kHW_ATIM96Item, ATI Radeon HD 4670, spdisplays_pcie_device, 256 MB Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020 Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x857F, 0x483634353655363146373036364700000000 Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x857F, 0x483634353655363146373036364700000000 AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P Bluetooth: Version 7.0.6f7, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: SanDisk SSD PLUS 480GB, 480,11 GB Serial ATA Device: HL-DT-ST DVDRW GA11N USB Device: USB Bus USB Device: IR Receiver USB Device: USB Bus USB Device: BRCM2046 Hub USB Device: Bluetooth USB Host Controller USB Device: USB 2.0 Bus USB Device: Internal Memory Card Reader USB Device: USB DISK 3.0 USB Device: USB 2.0 Bus USB Device: Built-in iSight USB Device: DCP-L2530DW series Thunderbolt Bus:

Is it fixable ?

Thanks

I'm using a Mac with OS 11.7.9, Thunderbird 115.7.0, my provider is Earthlink. There has been a problem recently where Thunderbird won't download my messages. I open Tbird, log in and the blue bar at the bottom stays on for a while then goes off, no email. If I hit the cloud button in the upper left corner of my Tbird window, it shows my email at the bottom of the screen, says downloading from host. It sometimes just shuts down, or will show how many messages there are to download and then shuts down, or shows the number of messages to download with the blue light bar at the right at the bottom of the page just scrolling without downloading the messages. Usually it just shows it has contacted the host, shows the number of messages it is going to download and just turns off in a few seconds. I tried clearing out messages from the Earthlink Webmail, in case there was a message causing the error, cleared a bunch of messages out of my Tbird inbox, deleted the messages built up in trash, cleared the caches of both Tbird and Firefox. I've used Tbird for years on the same computer I'm using now. Had this same problem a couple weeks ago, took a number of the same steps as per above, shut the computer down and restarted and Tbird was operating normally again until yesterday where the same problem started up again.

https://community.mozilla.org/activities/contribute-to-mdn-web-docs/

Since (I think) installing the latest version of TB SuperNova 115.7.0 (64-bit) emails are not stored on my MacBook. They load, I can send emails but they disappear and all my various folders over the years are empty. From Synchronization & Storage I have "Keep messages in all folders for this account on this computer" checked. When I log into my "Google Mail" account I see all some of my previous mail. Very confusing. Obviously a setting someplace but where else to look Thanks for any advice.

I am trying to set up my Yahoo account with Thunderbird. I enter the email ad password and nothing happens. There are no popups. Just the checking password. I also tried generating an app password from yahoo and using it and it didn't work either

I am setting up Thunderbird on a new computer. I have installed the most recent version of TB. I have different att/yahoo emails that are separate att/yahoo accounts and not linked. When I set up the first account, it downloads all folders and emails perfectly. However, when I set up the next account, it will only download the same folders/emails from the first account. They are both set up as IMAP with unique usernames and passwords. I had the same issue when I transferred the TB profile from the old computer. I have no issues with different google email accounts. I have uninstalled TB and deleted all folders with no change when setting it up again. I have cleared all cookies on all browsers and closed them. Any solutions?

Hi folks,

after a restoring a backup using this procedure ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer ) in a new machine that don't have internet connection, I initially can find and open my old mail when i was offline and download any attached files. Furthermore, the incoming mail view had the same status of mail received at the moment of the backup. Now, after some times, it's not possible to do the same things:

-i can find all mail and see the body in a search context but when i try to open in a dedicated window, i  
  obtain a blank window. 
-the incoming/send mail view is completely blank, no historization of older receive/sent mail is shown.

This not happens for the mail moved-archived in specific folder different from incoming/sent mail, in that case i can open the email and download the attached files.

I thank you in advance for your help,

C.

I just upgraded to v115 and the tabs I have open when closing TB are restored but all are the first folder in my folder bar. The folders I had open in those tabs are lost. The first few times it opened the folder at the top of my folder bar in all the tabs, now it opened that folder in the first tabs and the other tabs are completely blank. Is there a way to fix this please?