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I never asked for it, but Thunderbird is trying to install. I do not want it. It refuses to cancel. I can't use my computer until it does

Thunderbird invited itself to install on my computer without my permission. I cannot cancel it. It ignores my request. I can't open anything else until it leaves. Ple… (read more)

Thunderbird invited itself to install on my computer without my permission. I cannot cancel it. It ignores my request. I can't open anything else until it leaves. Please help.

Asked by Constance Gravestock 1 month ago

Last reply by Bogomil Shopov - Бого 1 month ago

Can I save all account settings in a file to restore to a new Win 11 installation?

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking… (read more)

Hello, I'm having various problems with Win 11 and, before anyone says it, I can't run setup from the iso as a repair (this is one of the problem). So am finally thinking of biting the bullet and doing a clean instal. What I always find to be the biggest bedbug is setting up Thunderbird again, since I have about 6 accounts. Is there an easy way of making a copy of al the account settings to restore? Alternatively, do I simply copy back the profile(s)?

Asked by Tombarkas 1 month ago

Last reply by Matt 1 month ago

Moving email data

When my 10 year old Windows laptop died it was a main board problem not a disk problem. I pulled the disk and can access it from my new Windows 11 laptop. Is the import … (read more)

When my 10 year old Windows laptop died it was a main board problem not a disk problem. I pulled the disk and can access it from my new Windows 11 laptop. Is the import tool the correct tool to pull all the Thunderbird data from the old disk and merge it with my new Thunderbird installation? Are there instructions available?

Asked by rgounaud 1 month ago

Last reply by Ben Bonacci 1 month ago

how to download without Google play?

Hello, I have an android. Google play hasn't worked in forever. No great loss except when you hit the button to send a download it takes you to Google play. It used to g… (read more)

Hello,

I have an android. Google play hasn't worked in forever. No great loss except when you hit the button to send a download it takes you to Google play. It used to give you the link and installs it. Silly me I deleted Firefox to clear space just for a short time until I got the new sandisk over a year later I still can't get the link. Why do we have to go through Google play? Never had to do it before, it's okay if your looking for something but if you know what you need and the website why oh why oh why make you go somewhere else. It's sillyness.lol Anyway. Where can I get the link without using Google play.....and I had techs walking me through it first days trying to fix it when office 365 stopped working when I was in college. No one could fix the Google or the 365

Asked by missemarie 2 months ago

Last reply by James 2 months ago

change request: change wording / tell people they can switch off background updates

Hi, it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now… (read more)

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

Asked by Alex Voss 5 months ago

Last reply by cor-el 5 months ago

Reinstall.

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts Many thanks steve … (read more)

Hi when I uninstall TB and re install it still has old accounts info. I want an empty TB to then bring in new accounts / email accounts

Many thanks steve

Asked by stevereid 1 month ago

Last reply by david 1 month ago

Can Thunderbird Contacts from Older Profiles be Recovered?

Over the last several months I struggled to get Thunderbird to allow me to set up email accounts for POP3 mail handling. For now, I have the accounts added using IMAP ma… (read more)

Over the last several months I struggled to get Thunderbird to allow me to set up email accounts for POP3 mail handling. For now, I have the accounts added using IMAP mail handling; however, in trying to fix the problem I removed and reinstalled Thunderbird a number of times. As a result, I seem to have lost all my contacts. To be more precise, there are no entries when I click on Address Book.

I have a dim recollection of having read that TB saves multiple Profiles and that Profiles contain many things including downloaded email and address books. I hope that is the case and that there might exist an older version of a Profile that contains my address book. If that is true, I need help finding the older Profiles, determining if they contain my address book, and recovering the address book without disturbing my current TB install.

Can anyone confirm or deny my supposition? If confirmed, can anyone tell me how to go about recovering my address book? I'm running TB v.115.7.0 on Windows 10. I believe I'm up to date on both.

TIA

Asked by rabbit 1 month ago

Last reply by david 1 month ago

moving thunderdbird data to new computer (windows 11)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instruc… (read more)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad

Asked by jos rullenraad 1 month ago

Last reply by david 1 month ago

switching stable to beta lost image loading list

hey all when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so no… (read more)

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

Asked by stevene 4 months ago

Last reply by sfhowes 4 months ago

Can't connect to e-mail account

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. … (read more)

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

Asked by David Ansley 4 months ago

Last reply by Matt 4 months ago

Thunderbird Mail

Hello, I'm using Thunderbird Mail version 118.0.2 (64 bit). I have a Microsoft Windows Live Mail account that has hundreds of emails and folders that I'd like to import … (read more)

Hello, I'm using Thunderbird Mail version 118.0.2 (64 bit). I have a Microsoft Windows Live Mail account that has hundreds of emails and folders that I'd like to import into Thunderbird. My question of course is, how do I do this without loosing any of my emails? Any help would be greatly appreciated.

Thanks, Eddie

Asked by Eddie 5 months ago

Last reply by sfhowes 5 months ago

***@gmail.comのメールをダウンロードしています。と画面左下に。

サンダーバードを起動したときに、2回に1回ぐらいの頻度で、 左下に「**@gmail.comの全てのメールにメッセージをダウンロードしています」と表示され 今は2/13000のように、13,000通のメールがダウンロードされているように出ます。 2か月前から症状が出て、そのダウンロードが終わるまで、ゼロになるまで待機したことがあるのですが… (read more)

サンダーバードを起動したときに、2回に1回ぐらいの頻度で、 左下に「**@gmail.comの全てのメールにメッセージをダウンロードしています」と表示され 今は2/13000のように、13,000通のメールがダウンロードされているように出ます。 2か月前から症状が出て、そのダウンロードが終わるまで、ゼロになるまで待機したことがあるのですが、 数日後にはまた同じように、1万通ほどのメッセージをダウンロードし始め、挙動が遅くなる状態です。 設定を色々触ってみました。自動削除をオンにしたり、自動受信ではなく手動の受信に変えたり。 gmail以外のアカウントも取得していますがそちらは特に変わったことはないです。 gmail自体が重い、メールが届きすげているのかと思い、googleアカウントから全てメールを削除したりも試みてみましたが状況は変わりません。 10年ほど使っていますが今までこのようなことはありませんでした…どこに問題があるのでしょう。

Asked by 金谷美保 3 months ago

Last reply by david 3 months ago

thunerbird emails address

How do I export my email address from the existing computer to another? My inbox folder all automatically install but not the address and contact. Thanks, Sunny F … (read more)

How do I export my email address from the existing computer to another? My inbox folder all automatically install but not the address and contact.

Thanks,

Sunny F

Asked by Sunny Fung 5 months ago

Last reply by david 5 months ago

Beta broken, would like non-beta version

After losing some mailboxes, in the sense of corrupted headers so that TB cannot give me a table of contents (but the mailbox files are still there, if I look in my text … (read more)

After losing some mailboxes, in the sense of corrupted headers so that TB cannot give me a table of contents (but the mailbox files are still there, if I look in my text editor), yesterday it actually lost my inbox, totally -- the mbx file is empty, zero listings in TB and zero bytes in my text editor.

It has been suggested that I get out of Beta -- I am in 122.0b4 (32-bit) in Windows 10. How do I get the normal Thunderbird to replace my beta with non-beta version 115?

Asked by mctangora 2 months ago

Last reply by Ben Bonacci 2 months ago

two same emails, one with (IMAP) at the end

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. … (read more)

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. Can you assist?

Asked by randydkim 1 month ago

Last reply by david 1 month ago