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Saved all my email messages from my old Office 365 to a local folder as we were migrating to a new Office 365 account. Now I have the new Office 365 email configured and working fine and I am trying to restore the messages from the local folder back online. When I try to copy them nothing happens but on the program bar at the bottom left it says "message service.copy message is not a function" Searched around seems like no one has this problem. Cannot find anything on how to solve it and copy back my messages to my inbox. Can someone help me sort this? Thank you

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

I am running Thunderbird on my PC, with two accounts, both on IMAP mail.

I want to run Thunderbird on my laptop as well, with exactly the same interface and accounts.

Can I copy the profile and ini from my PC to my laptop? Will this work?

Hi

Someone please help.

I was running Thunderbird ver. 38.x.x on my Win 7 PC. All was good and never had any problems.

Recently I made the mistake to update to latest ver. 102.x.x.

This caused several issues and was not really what I was expecting. Therefore I decided to go back again.

Now I am running ver. 52.9.1. which is more or less like ver. 38. However I have one issue.

I have several IMAP mails accounts. 2 of these mail accounts are from an old mail server provider which is no longer in use. However I had access to all these older mails, which are located on my PC.

Since I did the upgrade and came back down I can no access thes older mails. When I open the account inbox, Thunderbird tries to connect to the mail server, which no longer exists.

How can I have Thunderbird to open these mails, which I assume are still located on my PC?

PS: I have even tried to install ver. 38, (same issue)

Thanks for help. :-)

ftlx

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

I have had quite major problems with upgrading from thunderbird 91.13.1. I had to go back, and, also, restore my profiles folder. One of my accounts has some 100 folders in its directory, and, some 200 filters. I built this up over more than 10 years, and, relied on it for saving my mails. Also, the last time I did a major upgrade, firefox interfered with the profiles and I needed to work around that also. So, can someone guarantee me that the upgrade will mean that I can simply inmstall it and run it exactly as i do now? See my partial file structure filter list

Hi, In a new Windows 11 PC Thunderbird 115.81.1 (64-bit) was installed. Then I did /Server Settings/Message storage/Local Directory/F:Mail

The F:\Mail is an external USB-drive. The left pane then showed two main folders:

x@y.no Local Folders

In both of these there is an Inbox sub-folder. The one under "Local Folders" shall be set as the "Global Inbox". In many pages on the web, e.g. a MozillaZine page, it is explained how to do this. The key point here is to navigate to the "Server Settings" and clock on the "Advanced button".

My problem is that there is none; see the uploaded image.

Could anyone, please, tell me where I did my error?

Best regards; ChG

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Seriously, this is 2024 not 2004. Fuck your message board help system that offers no help to a problem of lost data. No way to get live help. Then, logging in to ask for help forces you through all these pages that route you away from where you're trying to get help.

Nothing about this process is use intuitive and it's certainly not helpful.

I regret coming back to Firefox. Fuck you for losing my data you pos devs.

I have a dual-boot (Windows 7 & 10 - presently defaults to 7) system. I've used and loved Thunderbird as my default mail client on the 7 side. But now I'm using the 10 side more and want Thunderbird on 10 also. So I installed it on 10, but when I get a new email it only goes to the 7 side.

What am I missing or doing wrong?

Thanks!

Jim Clark james_090704@yahoo.com

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done!

I got bookmarks moved and prefs setup. Importing extensions is really nice--thanks FF devs--but a feature of Chrome I use every day is the set of icons on the new tab/home page/startup page. It is super easy to customize on Chrome but I can find no way to do so in Firefox. These icons have no label on the page and are right under the search bar--see image.

I have spent most of the morning following unhelpful links about android or mentioning menu options that do not exist. I am using FF 119 on macOS.

Thanks to the community for help!

I am currently using IMAP. Rackspace hosts my email. I want to change ISP's. I understand that my Rackspace emails will disappear once I delete my Rackspace account and they will not be uploaded to the new ISP.

I need to have access to all my old emails and I don't care about the limitations of POP.

Before I make the move, can I switch from IMAP to POP and download all my emails? Will this retain the file structure - in particular, "inbox" and "sent"

If that works, I'll set up the new ISP for POP. Will new emails be appended to my exiting inbox and sent folders?

Hi, I'm wondering why I'm seeing 1000+ emails going back to 2017 in my thunderbird gmail account. I have long since deleted most of these in the gmail web client, but when I set up my gmail address as a mailbox in thunderbird, I see them all once again. I looked around and didn't find any answers to this specific question. Thanks very much for helping me with this. -T