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|Strange Migration Problems - Multiple Profiles in New Install

Longtime TBird user here. All my installatiions are under Win10, and I'm presently using 68.9.0 (32 bit). I'm very used to transferring the contents of my Profile folde… (read more)

Longtime TBird user here. All my installatiions are under Win10, and I'm presently using 68.9.0 (32 bit). I'm very used to transferring the contents of my Profile folder from one installation to another, with very few problems.

HOWEVER, I've just bought a new laptop and installed 68.9.0 onto it. I simply cannot get my existing TBird data and settings to migrate. What has me baffled is that while in the old laptop installation, I have one profile folder (let's call it 12345678.default, the new installation has 2 new pofile folders (let's call them abcdefgh.default AND ab34ef78.default-release. I've never seen that before. And I can't seem to make any migration work.

Usually, I would make sure both TBirds are shut. Copy 12345678.default to a USB drive. Open abcdefgh.default and delete its contents. Then paste the contents of 12345678.default into abcdefgh.default. In the past, I've done that literally hundreds of times, without any significant problems (across 4 separate machines that I use in different locations).

It's not working this time. And it doesn't work if I paste into ab34ef78.default-release instead. Either the new TBird refuses to open; or it opens in SetUp mode, having created yet more profiles. I've tried this every which way, now about 10 times. And I've tried unistalling and re-installing the wholoe of TBird on the new machine "just in case".

What am I doing wrong? And what's that **.default-release profile about? All help gratefully received!

Asked by AGB 4 months ago

Answered by AGB 4 months ago

  • Solved

Extensions does not work when profile copied to another computer

Dear audience I have troubles that when I copy Firefox profile to another computer, the web extensions does not work. Sometimes helps to restart Firefox to safe-mode and … (read more)

Dear audience

I have troubles that when I copy Firefox profile to another computer, the web extensions does not work.

Sometimes helps to restart Firefox to safe-mode and then back to normal. But always works when on a new computer I disable extensions and enabled them back on.

If I remember correctly, this behavior started with Firefox 68.

OS: Windows 10 Firefox: 77.0.1, 64bit, English

Do anyone know why this is happening, and hot to correct it? Is there any preference that should be modified?

Thank you and cheers

Asked by crssi 4 months ago

Answered by crssi 4 months ago

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Office 365

Hi, We're using Thunderbird for email and want to add our new Microsoft Office 365 hosted emails to it. We've got it set up and can receive emails, but when we try to se… (read more)

Hi,

We're using Thunderbird for email and want to add our new Microsoft Office 365 hosted emails to it. We've got it set up and can receive emails, but when we try to send, Thunderbird will not accept, and keeps asking for, the password for my account on the outlook.office365.com server. Is this a compatibility issue with TB/O365, or do I have it configured wrong?

TIA

Asked by jaybnewell 3 months ago

Answered by Stans 3 months ago

  • Solved

Possibility of importing my old profile data

I just installed the 64-bit version of thunderbird. Is it possible to import my profile data from the formerly used 32-bit version into the new 64-bit version? Thanks fo… (read more)

I just installed the 64-bit version of thunderbird. Is it possible to import my profile data from the formerly used 32-bit version into the new 64-bit version?

Thanks for helping Werner

Asked by werner.prothmann 3 months ago

Answered by Matt 3 months ago

  • Solved

Firefox for Andriod

I tried upgrading my Firefox on my Samsung Galazy S9, provided my email address as prompted, and now have a window on my phone that says "Welcome to an all-new Firefox" t… (read more)

I tried upgrading my Firefox on my Samsung Galazy S9, provided my email address as prompted, and now have a window on my phone that says "Welcome to an all-new Firefox" that has been "Updating Firefox" for the past 24 hours, while locking out my internet access. How do I get rid of this screen and finish updating Firefox?

Asked by emk1005 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Download stuck in circle and can't finish download

After the upgrade to the new 78, I can't send emails. They came in but kept coming up with errors when I tried to reply or send an email. As my internet connection chan… (read more)

After the upgrade to the new 78, I can't send emails. They came in but kept coming up with errors when I tried to reply or send an email. As my internet connection changed over from ADSL to Fibre during the time I believed the update could have happened, I assumed it wasn't fully downloaded correctly so downloaded it again to update in the hopes all will fix itself. However, now I have no email program showing, I can't uninstall because it states that a download is in progress and needs to finish first but when clicked on it tells me, it needs to reboot to complete the download and it goes around in a circle. How do I stop Thunderbird download so it can clear itself and then reload everything back? Hopefully, all my emails etc haven't been lost.

Asked by natasha1 1 month ago

Answered by natasha1 1 month ago

  • Solved

On 78 Import ics from outlook

I converted all 25 years of my email to Thunderbird 78 and have an active calendar that I can add to manually but "Events and Tasks" import of an ics file of a new calend… (read more)

I converted all 25 years of my email to Thunderbird 78 and have an active calendar that I can add to manually but "Events and Tasks" import of an ics file of a new calendar from Outlook does not work. When I try to import, I get the error, MODIFICATION FAILED. I have looked at the eventual calendar items that Thunderbird 78 is trying to import prior to MODIFICATION FAILED and they show likely proper start and stop times but show nothing else just "time busy". I am looking for the calendar event title on the ics file and the detailed body of information stored on the ics file about the event.

Asked by sarooney 6 days ago

Answered by Matt 4 days ago

  • Solved
  • Archived

Just had an automatic update and now can not use Thunderbird, what happened?

I am using Internet Explorer to send this as my Thunderbird is showing a blank tab and will not allow me to go to any pages. This happened as it started up after an auto… (read more)

I am using Internet Explorer to send this as my Thunderbird is showing a blank tab and will not allow me to go to any pages. This happened as it started up after an auto update. I have restarted my computer and it made no difference. Hope you can help.

Asked by yzpx2 4 years ago

Answered by philipp 4 years ago

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  • Archived

How can I view an email account password in Thunderbird?

I want to move Thunderbird from one computer to another. For various reasons, I want to do this by doing a fresh install on the computer I'm moving Thunderbird to then m… (read more)

I want to move Thunderbird from one computer to another. For various reasons, I want to do this by doing a fresh install on the computer I'm moving Thunderbird to then move data. However, I don't remember my email account password and cannot locate it in the Thunderbird Profiles folder.

Asked by abenton 4 years ago

Answered by christ1 4 years ago

  • Solved
  • Archived

I LIke FF but a recent chnage of PC has left me frustrated, all the back up files for FF are now resident on my desktop all 55 of them,FF stops if I delete them

All the back up and sytem files that FF needs to function are on my dektop, (55 in total) when I get rid of them FF stops working.(obviously). Where should they live and … (read more)

All the back up and sytem files that FF needs to function are on my dektop, (55 in total) when I get rid of them FF stops working.(obviously). Where should they live and how do I get them there and ensure that FF stays working?

Asked by Chris 3 years ago

Answered by philipp 3 years ago

  • Solved
  • Archived

Nice job on a recent upgrade for how to upgrade

Finally the upgrader for Firefox works on user account for the Mac OS. I've always had to switch to my admin account to check for updates. Now, the latest update caused … (read more)

Finally the upgrader for Firefox works on user account for the Mac OS. I've always had to switch to my admin account to check for updates. Now, the latest update caused the OS to ask for the admin password, while in the user account, just like most other applications do. Very good. That was a frustration. Thanks.

Asked by bookyreader 2 years ago

Answered by philipp 2 years ago

  • Solved
  • Archived

After automatic installation do I need to manually set up accounts

Hi, I've just installed Thunderbird which did an automatic import of my Outlook accounts. However, nothing seems to work. Do I have to now manually create all my email ac… (read more)

Hi,

I've just installed Thunderbird which did an automatic import of my Outlook accounts.

However, nothing seems to work. Do I have to now manually create all my email accounts even though Thunderbird does display the relevant folders as being present?

Thank you


Alan

Asked by AlanAnderson 2 years ago

Answered by AlanAnderson 2 years ago