All Products Support Forum

Finally! I successfully migrated from Eudora 7, but I had to use TB 17.  Where do I go from here?

I'm running a Mac (10.12.6) with different flavors of Windows in different Parallels VM's, and in order to keep my Eudora install safe I did the conversion on a Win 10 32-bit VM on my creaky old MacBookPro which is disconnected from my network.

So now I want to get a current version of TB running with my newly minted TB data on my primary desktop computer. Typically I am concurrently running the following Parallels VM's: Win 7 32-bit, Win 10 32-bit and Win 10 64-bit.

Makes no difference to me which VM I start with, I just don't know how to get from TB17 on my laptop to TB95(?) on one of my desktop VM's.

Hello,

I finally had to migrate my old Windows7 home computer to Windows10.

TB looks quite different from before.

After using Tools > Import to import the profile folder from the old computer, I'm having four issues:

1. For some reason, TB displays all the email accounts, although they're global: How can I get only the Thunderbird account to be displayed, like before?

2. When hitting F5 to connect and download emails from those different accounts, I'm prompted for their POP3 password. Why is that?

3. Windows won't let me unpin TB's icon in the taskbar. How can I remove it?

4. Is there a way to remove that empty space above?

Thank you.

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install.

I though I had solved it but....

Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel.

I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

I'm on care4free.net with plusnet using Kaspersky at the moment. Changing to Bullguard in a couple of days. Message reads login to server smtp.care4free.net with username jobran@care4free.net failed.

I was having trouble receiving emails and I couldn't work out the problem. I deleted my mail account and re-added it. Now all my folders are gone. I can see them in my profile, but can't work out how to get them back into Thunderbird mail. Please help

Hi,

On my previous Win10 PC when I clicked on Thunderbird it gave me a menu of my email accounts to select one. I've just moved to Windows 11 and it seems to install all the email accounts together which is a nightmare for me. How do I get back to menu selection of individual email accounts.

Thanks

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

I successfully copied my very large profile (a lot of mail) from my old computer to a new installation. I have done this several times successfully in the past. The accounts and mail copied just fine, were immediately visible on starting the program and using the old profile name. The calendar, however, did not open with prior data displayed. The file(s) in the 'calendar' folder in the profile seem to have copied perfectly (the size is identical to the source) but still no joy. I tried the "import" tool, which I've never used before, but it hung up. Any and all advice and assistance will be most gratefully received and tried. Thanks.

I have tried every method suggested here to migrate my emails and settings to my new computer, but nothing has worked. I tried the export then import path, but just kept getting an error message. Used all the folders just in case I was doing something wrong. So then I found the option of copying the old profile into the new profiles folder - that didn't work either. I just tried again importing from the file I exported, but it doesn't bring in anything at all. I am at a complete loss, I really don't want to lose all this information, which is why I did the export in the beginning.

Yesterday I received an update fot Firefox, previously FF 95.01. Now, in FF95.02 the Firefox start page is lost, and add-on` s don`t work anymore or are simply vanished. I want FF95.01 back, or a resonable update, like 96.

The last couple of times I have upgraded Thunderbird to the latest release (most recently 91.4.1), I have gotten this error:

An unhandled exception occurred at $0B998B7F: ERegistryException: Failed to get data for value "OtherIcon"

 $0B998B7F
 $0B998C4B
 $0B998C95
 $761E9161
 $7620A8F7
 $7658D49F
 $76589D50
 $76589D08
 $0670119E
 $004020C0
 $004013A8
 $77477A9E
 $77477A6E

Any thoughts about what the cause of this might be? As far as I can tell, it hasn't caused anything to not work.

I have installed Thunderbird version 115.2.0 on my Windows 7 pc. I want to migrate/convert all of my saved Live Mail messages and contacts to Thunderbird before I get a new computer. None of the Thunderbird add-ons for doing this are compatible with the 115.2.0 version. Maybe I could install an older version of Thunderbird, get add-ons that are compatible with that version, convert my data and then upgrade to the latest version of Thunderbird? Any suggestions?

Hi New Dell Inspiron 15-3000, installed Firefox 100 in new laptop, transfered all files via LAN from old laptop All websites work ok except 2 of the 4 banking websites I use. One site will not accept my login the other will open after putting in my login twice Have gone to "troubleshoot mode" and both sites work , go back to "normal" and they do not work Any clues how to fix this, not to technical please I am not a computer whizz and all children have left home Many thanks Ron Managh