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Lots of problems migrating from Windows Live Mail. I've imported my contacts, but they are scrambled. The columns contain the wrong information. Is there any way to unscramble them?? Your "Help" often tells me to click on something that does not appear on my computer. Very frustrating to go through help procedures that lead to a blank wall.

example: I click on address book, go to "Tools", select "import Everything" and click "Next". a 2nd window opens:

"Import Options, Account Settings, Address Book, Filters and other data from:"

there is no cue to enter a value such as email address or whatever. "< Back" and "Next>" are grayed out. "Cancel" is the only option. Why must i cancel before anything happens?

This same pattern holds true when trying to migrate the calendar from Outlook. The Wizard's Wand is broken?

Obviously, it is operator error...but what is the error?

hi i'm at my whits end trying to get my data across from windows mail. I paid someone to sort this, and he said it will continue to say the connection is lost while getting data across from windows mail. its been a week now. i cant get it to work properly. none of my addresses are there, mail continues to not arrive at my PC (when I've got it on my phone), it just keeps saying loading message 1 of 3457. but never gets to the total. the number has remained the same for many days now so obviously its loaded all the emails, but it still appears stuck. also the preview window seems to not work (has worked once or twice). frustrated...

dont want to buy stupid microsoft products but i just cant work this way?

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Account Actions" because it was not connecting to server. When I attempt to reinstall a the now "deleted" account I get the yellow "Unable to log in at Server" message. How can I get out of this situation please. The password I am using to add the account is the same as the one I use to sign into that account on gmail, but it does not seem to be working on TB I am using TB 115.7.0 Any suggestion please JB

Got a new computer and I just wanted to transfer all the contacts in my address book from there to my new computer on Thunderbird rather than painstakingly doing it one at a time! Can I import them all?

When trying to configure thunderbird to work with our website, no matter what we do, it keeps producing error messages, even though everything is correct, and will not finish the configuration. And others that worked previously have ceased working all together. We have tried both SSL and Non SSL, both username as simple portion before the @ and with the full address. have tried both imap.txprioritythree.com and mail.txprioritythree.com and does not work.

Hello, I have my thunderbird data files (emails, etc.) on a separate drive. I had windows, apps on an SSD. The ssd got corrupted so I had to reinstall. Now I need to have Thunderbird point to the files on the separate drive. I have been trying to figure it out from your support articles but it gets way too confusing, especially since the new version of Thunderbird is different from the version I had before. Can you help me? Thank you

I want to manage, send and receive Skypeᵀᴹ messages and calls in Thunderbird. Is it possible? And is possible to chat privately with a Thunderbirdᵀᴹ address, similar to peer-to-peer private chats?

Thunderbird won't allow me to send messages after I upgraded from 31.8 to 78.14.0. The Send button is not enabled, though I do have an internet connection and have been able to receive messages. I'm pretty sure I gave the upgrade the correct email password (the same one I gave it yesterday when I installed 31.8, and which worked). Is there a way to troubleshoot or fix the problem?

Hi all I recently bought a new laptop that has to be exchanged as it's faulty. I had no problem moving my profile from my win 10 laptop to the new win 11 one, however I now need to put all my emails back to my old laptop and although I can go through the import procedure when I restart Thunderbird none of the new emails are there. Any help would be greatly appreciated.

I recently had an SDD M.2 die on me (Boot drive). So have installed a replacement drive. The W10 install went well and installed a couple of apps such as SoftMaker Office. Then TB. Installed fine, but does not seem to work. I do have Web access to the Internet and so far all I can find that is not working is my TB. I have cut and pasted ALL login details to the account. Identical details to this PC (W11) which is working. Help, please?

It's probably going to be something stupid I've mixed. Regards Kevin

I'm using TB 45.7.1. I had a ransomware malware, so I chose to wipe the disk and reinstall X7 Pro. Before wiping I backed up C: & D;--both on the same SSD, so I have access to my prior User data. I copied both Local & Roaming old Profiles to my new User TB folders. I followed the directions to open the Profile Manager, but it can only see 1 default profile--iow I can only see the new one installed when i reinstalled TB.

Using TB troubleshooter, I can see both when I click the Show Folder button, but that's all I can do.

I do NOT want to put these OLD emails in the new install, but some of them I may need to look at again to get info that is ONLY in them.

How can I easily switch between them?

Ron

Hello,

after bug 1866098 and the associated update stop, I can no longer update Thunderbird via the internal update process because it cannot find newer versions. I am asking since the bug seems to be resolved with 123.

How can I update my Thunderbird to 123.0b+?

Thank you very much Martin

I am running Thunderbird on my PC, with two accounts, both on IMAP mail.

I want to run Thunderbird on my laptop as well, with exactly the same interface and accounts.

Can I copy the profile and ini from my PC to my laptop? Will this work?

The undoubted improvements in Supernova don't work for me.

I tried 'thunderbird.exe -P --allow-downgrade' in 'run.' It did not work.

Thanks for any suggestions

Ulrike

HELP!!! When creating the IMAP account, I inadvertently used the same email address as the POP account. Now when I go into Account Setting and selecting the POP account, it tell me an account by this name already exist, please create another. I want to retain the email address I have in the IMAP account. Thanks, Vicki