All Products Support Forum

Thunderbird is reported as being up to date here, but it keeps trying to update the same version every day. I asked before and it was suggested I make the update sites exceptions in AVG, made no difference.

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.

Thank You, Eric Vollmer

I just need a job of time traveling i dont love money and family so if anybody can help me so please help me otherwise i think i died soon mau be suside i know its possible so please tey to under stand need work.

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

duplicate of /questions/1432044 thread.

I uninstalled Firefox which I had used for years because when I tried to open it it said the file was corrupted and unreadable. I installed firefox today but it didn't import my bookmarks. I use windows 10

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

Cannot download messages to INBOX, cannot delete from TRASH, cannot compact INBOX or TRASH.

This may be a dumb question, but still need help (3rd request). In the writeup on "Cannot delete messages" there are instructions for creating a new TRASH folder to replace one that supposedly is "corrupt." The third instruction says to find MAP (POP) on file folder. How is this accomplished ?

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "Help>Submit Feedback…" in Thunderbird, and also Bugzilla leads me here. if this is not the right place, please can someone kindly tell me where is?)

102.2.2 has really messed things up for me. i can't see any emails after August 9th in any of my Saved Searches, and this is causing real problems.

i've tried deleting the global database and reindexing, but that did nothing.

[Mac OS 10.12.6 Sierra]

Locking this thread.
Please continue here: [/questions/1426927]
I am seeing a generic icon appearing instead of Firefox logo post installation on Mac.

I have created the following script to automate downloading the latest FF version for Mac

1. !/bin/bash

1. Function to get the latest download URL for Firefox Community

get_latest_Firefox_url() {

   # Replace the following line with a command or script to fetch the latest download URL
   # For example, you might use curl or wget to get the download link from the Firefox website
   # Example: LATEST_URL=$(curl -s https://example.com/Firefox-latest-url)
   LATEST_URL="https://download.mozilla.org/?product=firefox-latest-ssl&os=osx&lang=en-US&_gl=1*1mxslk8*_ga*NzMzNzU0NDM3LjE2OTY5MTIyMzY.*_ga_MQ7767QQQW*MTY5NjkxMjIzNi4xLjEuMTY5NjkxMjI3MS4wLjAuMA.."
   echo "$LATEST_URL"

}

1. Function to download and install the latest version of Firefox Community

install_Firefox() {

   # Get the latest download URL
   Firefox_URL=$(get_latest_Firefox_url)

   # Download the latest version
   curl -L -o "/tmp/Firefox-latest.dmg" "$Firefox_URL"

   # Mount the downloaded DMG file
   hdiutil attach "/tmp/Firefox-latest.dmg"

   # Find the .app file inside the mounted DMG
   Firefox_APP=$(find /Volumes -name "Firefox.app" -type d)

   # Install Firefox from the mounted DMG
   cp -R "$Firefox_APP" /Applications/

   # Unmount the DMG
   hdiutil detach "/Volumes/Firefox" -force

   # Cleanup the temporary files
   rm "/tmp/Firefox-latest.dmg"

   echo "Firefox has been installed successfully!"

}

1. Run the installation function

install_Firefox

This is using the "Try downloading again." URL ==> https://download.mozilla.org/?product=firefox-latest-ssl&os=osx&lang=en-US&_gl=1*aoew3g*_ga*NzMzNzU0NDM3LjE2OTY5MTIyMzY.*_ga_MQ7767QQQW*MTY5NjkxMjIzNi4xLjEuMTY5NjkxNDE1OS4wLjAuMA..

What could be the problem?

I am using Jamf PRO to deploy this in a Jamf policy.

Please help!

Thank you, Dave

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

I’m locked out of all of my accounts because I can’t remember my firefox password and all records of it were lost to a corrupted drive. If I can’t access my 100s of accounts I’ve had for years because of firefox, I’m going to do something rash. I literally can’t even access my fucking email to prove it was me because I wanted to uP mY sEcUrItY and use randomly generated passwords. Help and help fast because I am sick with anger right now.

I seem to be spending days on this, every time it comes up with this:

Unable to login in at server. Probably wrong configuration,username or password.

But at the same time, I can indeed log on, to a different PC, no problems.

There must be a way around this please?