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Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos

We just got a new computer because the previous computer died. I downloaded and installed Thunderbird on the new machine, which has Windows 11. I entered my name, email *@nc.rr.com and password. It had IMAP configuration on the screen and when I clicked 'Done', it gave me the error "Unable to log in at server. Probably wrong configuration, username or password." When I tried changing it to POP and clicked "Done", I got the same error.

There is a 'configure manually' link, but I do not know how to do that. Please let me know what I should do.

Thanks,

Bruce Elsheimer Email hidden for privacy

I downloaded the last version of Thunderbird using OS Ubuntu 22.04 LTS. I can't get past ./configure. "not found" I'm disappointed that I finally made a donation. Ron

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

I posted a couple days ago, but what I posted was confusing and convoluted, so I am trying to be more concise this time. I need to have the Thunderbird (TB) eMail on both my work and home computer. It is already on my work computer and I have copied the TB eMail to a USB according to what I found on here, and have checked and all the files appear on the USB. I have tried to get the TB eMail on my home computer now, with that USB, but can not, no matter what I try. I have downloaded the TB eMail from the Mozilla site to my home computer several times; deleted it to try again; and have cleared everything out every time I do. However EVERY time now, I am getting an error message that the Profile Setting Can Not Be Found.....specifically it says " Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." in a pop up window. I don't know how to get rid of this so that it does not pop up every time - because again, it pops every time even after I delete the TB completely. If someone could guide me on how to get the TB on my home computer without that popping up, and how to proceed from there, because I do have all those files on the USB, it would be GREATLY appreciated!!! Thank you in advance for any help!!!!!

I shut down my PC for 3 days early July, -rebooted on july 5 , new version of Thunderbird was installed since then I cannot complete the new configuration - agrees the account is good, but fails to complete. I have replaced the new version w/ newest version on july 12 , same result - cannot complete setup , fails w/ error message "Unable to login at server- probably configuration , user name or password "

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

Saved all my email messages from my old Office 365 to a local folder as we were migrating to a new Office 365 account. Now I have the new Office 365 email configured and working fine and I am trying to restore the messages from the local folder back online. When I try to copy them nothing happens but on the program bar at the bottom left it says "message service.copy message is not a function" Searched around seems like no one has this problem. Cannot find anything on how to solve it and copy back my messages to my inbox. Can someone help me sort this? Thank you

I'm sorry if this topic has already been answered.....and I know it has.....but I have been reading and trying things for almost 3 hours.....I need help!!! I have at work the Thunderbird eMail that goes through a different server. I followed the directions and copied the "Moving Thunderbird Data to a New Computer" to a flash drive. I used that and have all the files that were on it, now on my at home computer. It appears that everything is good up to that point. I even get the window that shows that Thunderbird recognized my other server's setup, however when I choose "OK" it gives me an error message that it is already on the server. I can see the Thunderbird email system on my home computer. But I can't get it to show any of the emails that I know are there from my work computer and I can't get it to download. I'm not sure if I have been clear enough, but I hope either someone can help me with what I have provided--or provide me with directions on how to do the install--EASY directions--because I'm unable to follow what I have found so far. And a reminder--I do still have all the files that I copied to the flash drive--so I could start all over again, and it would not be a problem. THANKS SO MUCH IN ADVANCE!!!