Showing questions tagged: Show all questions
  • Locked
  • Archived

Trouble with Firefox install

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will … (read more)

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will do nothing. Need help please.

Asked by Gary Watson 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Locked
  • Archived

Thunderbird will accept only one email account

Overnight Win10 automatic/forced update ruined thunderbird. 12 gmail accounts functioning on other devices without interruption or changed. Removed and reinstalled ALL M… (read more)

Overnight Win10 automatic/forced update ruined thunderbird. 12 gmail accounts functioning on other devices without interruption or changed. Removed and reinstalled ALL Mozilla and Thunderbird files including ALL data and ALL profiles.

Thunderbird accepted ONE of 12 gmail accounts when I manually entered settings. See photos attached. The identical settings do not work for any of the other 11 functioning gmail accounts. Thunderbird also could not access its own server to communicate a new email account - see screenshot attached.

Windows defender is off. No other antivirus. Nothing changed except the Win10 update. Comments elsewhere on this site (sorry about the duplicate thread - I could not locate the other one - some dude started a second thread just to make negative personal remarks).

I have grown-up work to do so I am installing eM client today, after 20 years on Thunderbird. I intend to give Mozzilla & Firefox the bird for the next decade for abusing their affiliation with Thunderbird for marketing purposes without organizing support.

If I get an email as promised, I will express my gratitude for any volunteer support. Thanks in advance.

Asked by 617d 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Locked
  • Archived

MESSAGE TO MY KIDS

MY LIFE TODAY I REACHED BOTTOM OF MY LEVEL. YOUR TECHNOLOGY HAS MADE ME SEND MENTAL HOSPITAL. FOR ALL THESE REASON MY WIFE -QUIN Social Media --Niroshini Email I.D- ..… (read more)

MY LIFE TODAY I REACHED BOTTOM OF MY LEVEL. YOUR TECHNOLOGY HAS MADE ME SEND MENTAL HOSPITAL. FOR ALL THESE REASON MY WIFE -QUIN Social Media --Niroshini Email I.D- ... She Done All These Things And Blamed For 5 Years But I Was Honestly Gave Her Lot Of Chances To Get Back To My Family.She Finally Started Create Under My Daughter's Name That Cannot Accept. l So Finally Decided To End This Story. My Kids Started To Me Works As a Spy. SPAMMERS KILLERS WE'RE PROTECTORS

I DESERVE IT MY KIDS ACHIEVED IT

Asked by dilaxshanfernando 7 months ago

Answered by Paul 7 months ago

  • Locked

THUNDERBIRD MIGRATION FROM LENOVO WINDOWS 10 TO ACTIVE DELL WINDOWS 11

Please continue at https://support.mozilla.org/en-US/questions/1375256 Thank you Stan and David for your replies which were helpful but unfortunately I didn't express mys… (read more)

Please continue at https://support.mozilla.org/en-US/questions/1375256

Thank you Stan and David for your replies which were helpful but unfortunately I didn't express myself clearly enough for which I apologise.

My USB Thunderbird back-up is from a LENOVO Laptop. The Thunderbird version is 91.2.1 (32 bit) running on Windows 10.

I have new DELL Inspiron with Thunderbird 91.8.1 (64 bit) running on Windows 11. I have successfully found in Mail -

  • Local Folders which contains .msf Filter Rules DAT folders for Trash (File), Trash.msf (MSF File), Unsent Messages (File), Unsent Messages.msf (MSF File)
  • pop3.iprimus.com.au folders for Drafts, Drafts.msf, Inbox,
Inbox.msf,
.msg FilterRules,
.popstate

Sent Sent.msf Trash Trash.msf

In the LENOVO back-up Thunderbird there are no matching like named folders or files to input into the DELL. nor are there any storage files with the extensions (mbox) or (sbd) folders.

SEPARATELY when I initially setup the new DELL I put the back-up USB is port and Thunderbird initial set-up provided a command to load data from that drive which worked ! In that case I selected the top option IMA ?which stored data on the cloud based server ? not the POP option.

What led to this major issue was a need by DELL to delete and repartition the SSD to resolve a problem which I discovered with AVAST and resolved. It was one of these parties that suggested that Thunderbird would automatic convert the old files and set-up appropriately. In all there were 6 individuals involved in at least 2 countries. I have spent countless hours on this new DELL PC with Windows 11. My time is quite stretched hence my delay in responding to your good responses.

Hopefully there's some additional info here which will help resolve the problem of retaining all msgs, folders and addresses.

Thanks again for your time in considering my problem and providing possible solutions.







I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 3 months ago

Last reply by Stans 3 months ago