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Unable to restore from Carbonite

I really need help... all my work is delayed until I can get this fixed.... I tried restoring just 'Profiles' to TB from Carbonite. Didn't work. So on another computer I … (read more)

I really need help... all my work is delayed until I can get this fixed.... I tried restoring just 'Profiles' to TB from Carbonite. Didn't work. So on another computer I did a full restore. I still don't have the TB files in and haven't been able to get them in despite several tries based off Carbonite's advice and google searches.


p.s. I am on a PC and went here: C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\

When you get to Profiles, there is one line of code. Do I put the files there, or click into Profiles and put files there? I'm not sure how I would do that 2nd option.

For the first option, should I delete that one line first? I think the new information is a different one line code.

If that makes sense.

Synchronize address book across all my Win 10 computers

Hello, I am new to Thunderbird and have just installed it in my Win 10 desktop and laptop computers. Emails are downloading simultaneously into both computers but the co… (read more)

Hello, I am new to Thunderbird and have just installed it in my Win 10 desktop and laptop computers. Emails are downloading simultaneously into both computers but the contacts list aka address book is not synchronized. How can I synchronize the Address Book on both my Win 10 computers?

Thanks very much,

Ken Hanson

Asked by coppertophanson3 1 day ago

Last reply by david 22 hours ago

How to view/import an .mbox file in Thunderbird

I have an archived .mbox file from my old gmail account that is closed. The .mbox file is 23.6 MB (so I cannot import it into a new free gmail account that only goes up … (read more)

I have an archived .mbox file from my old gmail account that is closed. The .mbox file is 23.6 MB (so I cannot import it into a new free gmail account that only goes up to about 15MB). But I do not need to import it into a new gmail or other email account, and no need to upload it anywhere else.

I ONLY need to access and read the archive on my computer.

I have installed Thunderbird 102.1.1 and I followed the prompts to create an account which seems to link it to my current free gmail account (which I don't need or necessarily want).

Under add-ons, I have added and enabled "ImportExportTools NG" but I don't see how to use this tool to import or access my mbox file.

I am not savvy with this program and do not find any of them menus to be intuitive, so simple instructions and no abbreviations would be very much appreciated.

When I go to the far right menu, and I click Tools>Import, I see no options to import an .mbox file.

At this point, how do I import or view the .mbox file using Thunderbird and the Import/Export?

Thank you very much!

Asked by nick.lineages.old 1 day ago

Last reply by Lampros 1 day ago

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 1 day ago

Last reply by cor-el 14 hours ago

Thunderbolt only received very old emails

Hello I just downloaded Thunderbird but fear I may have batched my email transfer from my gmail account. I started clicking around my archive before letting all the email… (read more)

Hello I just downloaded Thunderbird but fear I may have batched my email transfer from my gmail account. I started clicking around my archive before letting all the emails get received and it might have messed something up.

I see that Thunderbird successfully received my emails before 12/15/2011 but it stopped there. How do I get it to receive all my other emails from the past 10+ years?

Secondly, when an email is in Thunderbird, does that mean its safely downloaded onto my comp and I can delete from my gmail? Or do I need to download the emails from Thunderbird into some kind of file format?

Thank you very much -Weston

Asked by westonminissali 20 hours ago

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. T… (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Building v68 from source on Linux arm64

Hello, I need to build 68.12.1 from source for a Debian-based Linux aarch64. I have the required dependencies, then, from the obj folder, but the Python configure script … (read more)

Hello,

I need to build 68.12.1 from source for a Debian-based Linux aarch64. I have the required dependencies, then, from the obj folder, but the Python configure script fails here:

Traceback (most recent call last):

 File "../configure.py", line 132, in <module>
   sys.exit(main(sys.argv))
 File "../configure.py", line 38, in main
   sandbox.run(os.path.join(os.path.dirname(__file__), 'moz.configure'))
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 481, in run
   func(*args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 525, in _value_for
   return self._value_for_depends(obj)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/util.py", line 947, in method_call
   cache[args] = self.func(instance, *args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 534, in _value_for_depends
   value = obj.result()
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/util.py", line 947, in method_call
   cache[args] = self.func(instance, *args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 151, in result
   return self._func(*resolved_args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 1097, in wrapped
   return new_func(*args, **kwargs)
 File "/home/user/src/thunderbird-68.12.1/build/moz.configure/rust.configure", line 60, in unwrap
   (retcode, stdout, stderr) = get_cmd_output(prog, '+stable')
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 1097, in wrapped
   return new_func(*args, **kwargs)
 File "/home/user/src/thunderbird-68.12.1/build/moz.configure/util.configure", line 46, in get_cmd_output
   log.debug('Executing: `%s`', quote(*args))
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 208, in quote
   return ' '.join(_quote(s) for s in strings)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 208, in <genexpr>
   return ' '.join(_quote(s) for s in strings)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 194, in _quote
   return t("'%s'") % t(s).replace(t("'"), t("'\\"))

TypeError: cannot create 'NoneType' instances

My current Python knowledge is at absolute zero. Obviously, _quote() in shellutil.py takes care of strings by properly escaping quote chars. But for some reason the type of the s variable turns out to be None. I decided to try and type-cast s to str, but then I get TypeError: 'str' object is not callable

Assistance would be appreciated.

Asked by kamoz 17 hours ago

Missing release notes on Thunderbird Release Notes web page

Web page mentions only versions 102, 102.1, 102.2, 102.03 There is no mention for versions 102.1.0, 102.1.1, 102.1.2. It's very useful for users to know what things are f… (read more)

Web page mentions only versions 102, 102.1, 102.2, 102.03 There is no mention for versions 102.1.0, 102.1.1, 102.1.2. It's very useful for users to know what things are fixed or what's new.

Asked by Lampros 17 hours ago

Last reply by Lampros 15 hours ago

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (read more)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Asked by neelkhamar73 13 hours ago

Last reply by cor-el 13 hours ago

Cannot set up Thunderbird using AT&T email secure key

Hello, I am a Windows 11 user. I have used Thunderbird for many years. I had a problem with Windows 11 and had to reload it. I also needed to reinstall all my apps includ… (read more)

Hello, I am a Windows 11 user. I have used Thunderbird for many years.

I had a problem with Windows 11 and had to reload it. I also needed to reinstall all my apps including Thunderbird.

I have been trying unsuccessfully to reinstall Thunderbird for a few weeks.

I have a Lenovo laptop that is about 1.5 years old. I have Windows 11 Pro Verson 10.0.22000 build 22000, this comes directly from the Windows System information. I downloaded Thunderbird today, version 102.1.2 (64 bit) I have gotten AT&T email Secure Keys multiple times and pasted and also typed in the Secure Key where Thunderbird setup asks for a password. The POP 3 settings are identical to those provided by AT&T. When I click done, it checks the password and says there must be some problem with the password or user name.

I have browsed the help community numerous times, but cannot find anything that has allowed me to resolve my problem.

Asked by dancorrell 9 hours ago

password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 1 hour ago

  • Archived

I Can't Use my Firefox in Windows 7.

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be… (read more)

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". Could someone please explain how I might correct this issue? I would appreciate it.

Asked by guypoetry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

78.1.1

How do I stop 78.x.x from replacing 68.10.1. It is currently set as Updates Disabled by the System Administrator. Yet today after a week and a half running on a restor… (read more)

How do I stop 78.x.x from replacing 68.10.1. It is currently set as Updates Disabled by the System Administrator. Yet today after a week and a half running on a restored 68.10.1 it updated to 78.1.1.

Asked by rick87 1 year ago

Last reply by rick87 1 year ago