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Hi, I am trying to import some old T-Bird email folders backed up in 2014 on an external hard drive. Since then I had a computer failure and rebuilt my T-Bird account but now I am looking for pre-crash emails. From the backup profile I can dig down to the Local Folders in the Mail and they are all there but when I try to import as a new local folder (even if I rename it as that's not important) a new empty T-Bird folder shows up in the side bar. Someone also suggested that I could just click on "open" under T-Bird as the default directly from the ext hard drive but that creates an empty T-Bird import folder. I also tried compressing as a zip file and importing but that doesn't seem to work either. Any insight/advice would be appreciated!

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste too to the "local folders" folder. Everything, I mean all the files are there, apparently untouched, but when I open Thunderbird there is no sign of the mails.

I presume a step by step sequence of the moves to take, fool proof, both laptops, may help. Kind of "first, switch on both laptops..."

Thank you for any help.

Stefano

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

I constantly used email to send images to my watercolor students. Still use PICASA, a Google app that hasn't been supported in years, but still works fine, and immediately would send the selected photos via emClient email. BUT THEN i decided to download Thunderbird; it did not have certain functions i wanted (I doubt any program does), so my computer guy de-installed it. BUT THE PROBLEM is, when i went to Picasa to email photos to a class, it did not automatically open an emClient window, but gave me the choice of using Thunderbird or GoogleMail. ??? even tho Thun. was de=installed. My consultant found it was a MAPI Problem, and we have spent hours trying to fix it, with no luck. FastStone photo editing would also not work to send emails. Is it possible that downloading Thunderbird could have somehow correupted my general MAPI function?

We have spent HOURS trying to fix it, and no luck. Finally i said, let's re-install Thunderbird, and at least now i can email photos directly from FastStone. But not from Picasa, which is a huge loss to me. PLEASE, i know Picasa is ancient, but now it doesn't even give me the choice of Thun. or Gmail when I click on "Send by email". Please, can anyone help with this MAPI issue?? My consultant tried everything, but it seems to be corrupted in some way. Thank you so much!

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

I could not update TBird. I tried emClient (it's awful). Downloaded new TBird installer and was able to install new version TBird. I can see emails up to time I switched to emclient, but nothing else. Lost old password. Something about imap. Aged and confused please help.

Just to confuse things more, I had previously moved my Local Files folder from C:.... to F:..... (4 partitions on 2 drives.

Thanks Roger Clare (roger.clare@gmail.com)

Hi; I just installed Thunderbird and set up one email on it but it only migrated today's emails from that service ( Cablevision in NY which has it's own email service) how can I retrieve all my emails from it I have over 10000 emails in there. Thank you.

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

I have downloaded Thunderbird to a new Windows computer but cannot connect to my Spectrum server. I have 2 other computers with Thunderbird which work fine. Spectrum is unable to help and feel there may be an issue with Thunderbird. I have uninstalled and then reinstalled Thunderbird to no avail. Any clues, anyone?

I'd hoped this question was answered at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, but that article assumes a Mac-to-Mac migration, and it doesn't work for a Windows-to-Mac migration. The discussion at https://support.mozilla.org/en-US/questions/1324908 addresses the issue, but what the poster did to get things working is rather vague ("I took more from one [response] and a little from the other two...]. Can someone please summarize or point me to a summary of what needs to be done to move the files in a TB installation on Windows 10 to MacOS 14 Sonoma so that the installation on the Mac will work like the one on Windows did?

I have a lot of old mail, so my TB directory is over 40 GB. Copying it from my Windows machine to my Mac (either over a network or via a USB drive) takes quite a while, so I'm trying to avoid any more trial and error than I've already gone through.

Thanks.

PS - I apologize for the use of raw URLs above, but I was unable to figure out Mozilla's markup language, and there's no preview button for posts, so I decided to go with something I figured was unlikely to get mangled in the publication process.

Tried to install Thunderbird, after installing see by surprise that my 30 years old emailadres (simonroos@zeepost.nl) is already registered and that Thunderbird is trying to make contact with it, tried to delete it, without succes, that was yesterday. Today I deleted all, installed Thunderbird again, using my main gmail address and when it did not work also another gmail address and get same warning: Login to server not possible, probably wrong configuration, wrong username or password. Checking and checking again, no errors found. Thank you! Best regards, Simon Roos