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  • Archived

Multirow toolbar gone after update to FF 115.5.0esr 64bit

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest versi… (read more)

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Asked by vesuvana 1 year ago

Last reply by cor-el 1 year ago

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Can't Use Institutional Emails with Thunderbird

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to l… (read more)

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to login with any of them, it says the password is incorrect, but I've verified with at least one of them that the password definitely is correct and I don't see how it could be wrong for the others. I was able to login to my regular Gmail via Thunderbird, but can't login to these ones. A little help, please?

Asked by turkteesha 1 year ago

Last reply by sfhowes 1 year ago

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Thunderbird Install

I have Thunderbird on two PCs. Thunderbird stopped working on my older PC, Lenovo Z40, Windows 10. I uninstalled Thunderbird on that PC and tried to reinstall. I have dow… (read more)

I have Thunderbird on two PCs. Thunderbird stopped working on my older PC, Lenovo Z40, Windows 10. I uninstalled Thunderbird on that PC and tried to reinstall. I have downloaded the set up file, but when I open it tells me I need a Microsoft safe app and sends me to Edge browser. I looked at help website but can't see how to overcome this step to get to what is described on the Tunderbird UTube video. I have downloaded the Thunderbird set up file using Edge, Chrome and Firefox browsers. Same problem each time. Thanks

Asked by mbentonw 2 years ago

Last reply by david 1 year ago

  • Solved
  • Archived

keeping thunderbird versions in sync on two OSes

I use Dropbox to keep files synchronized between my Windows 11 (right now running Thunderbird 115.5.1 64-bit) and Debian Linux 12 (running Thunderbird 115.5.0 64-bit). I… (read more)

I use Dropbox to keep files synchronized between my Windows 11 (right now running Thunderbird 115.5.1 64-bit) and Debian Linux 12 (running Thunderbird 115.5.0 64-bit).

It appears that there is some incompatibility between the Profile structure in these two versions of Thunderbird. I conclude that I need a strategy for keeping versions the same on the two machines.

Are there web pages containing installation files (Windows and Linux) for all the recent versions of Thunderbird? For example right now I would like to find 115.5.1 64-bit to upgrade the Linux version.

TIA- Phil

Asked by phil194 2 years ago

Answered by david 1 year ago

  • Solved
  • Archived

Migrate Thunderbird profile from backup to new computer Windows 11

So my hard drive crashed and my computer got a new hard drive and was updated from Windows 10 to Windows 11. I have an old backup for Thunderbird which is now on my deskt… (read more)

So my hard drive crashed and my computer got a new hard drive and was updated from Windows 10 to Windows 11. I have an old backup for Thunderbird which is now on my desktop that I would like to get Thunderbird to use so I have my saved folders and their contents. However, I did set up Thunderbird on the repaired computer and now have several weeks of emails I don't want to lose. Is it possible to use the saved profile to restore the old emails and still keep the new emails? Thanks for your help, Kathy

Asked by lubbersk 2 years ago

Answered by david 2 years ago

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  • Archived

Mozilla has stopped receiving and sending emails since Nov.21.

Hi Mozilla Thunderbird Support team, My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it a… (read more)

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

Asked by 落合直子 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Access to my prior emails on gmail

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emai… (read more)

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emails I had on the old gmail account.

Asked by Connie de la Vega 1 year ago

Last reply by Terry 1 year ago

  • Archived

new tbird install. won't save account

new computer. downloaded and installed Thunderbird. tried export from working thunderbird and import to new computer. lots on items in zip file but on restart after impor… (read more)

new computer. downloaded and installed Thunderbird. tried export from working thunderbird and import to new computer. lots on items in zip file but on restart after import no accounts. set up new account using settings on old computer. emails download but when tbird starts up again no accounts, no emails,. Please help. Thanks

Asked by Judson Porter 1 year ago

Last reply by Judson Porter 1 year ago

  • Archived

Questions about Firefox Android install size

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0. Here is a picture of the storage space used up by Firefox on my phone Cache has be… (read more)

I have a few questions about the storage space used by Firefox v60.00 on Android 6.0.

Here is a picture of the storage space used up by Firefox on my phone

Cache has been cleared.

Data however is using up a large amount of space (1.3GB).

uBlock origin version 1.16.6 is the only plugin/addon I have installed.

I don't have any downloads.

By comparison Chrome browser on my phone takes up less than 100MB of storage space.

Questions

What is a normal clean install size for firefox on Android ?

What is deleted if I clear the 1.3GB of Data? Will my bookmarks be deleted. Will uBlock origin be deleted (my only installed plugin).

How can I backup my bookmarks to a file?

How do I determine what is using up all this storage space in Firefox, and prevent it from happening again?

Thanks for your responses.

Asked by ekrartona30 2 years ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

won't install

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. S… (read more)

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. So I tried downgrading to v. 113. After downgrading via the ling in settings it still showed v. 114. I uninstalled firefox entirely and downloaded the loader for v 112. I installed it and it went thru whole install process to the point of asking to close and start Firefox. It didn't start. When I clicked on the icon it gave me a prompt that it didn't point to anything and asked if I wanted to delete it. I looked in program files folder but didn't find a folder for Firefox or Mozilla. I installed the developer edition and it worked but I don't want dark dev ed. Please help!

Asked by RichardJT 2 years ago

Answered by RichardJT 1 year ago

  • Archived

Moving from Portable TB to Installed version

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan … (read more)

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan is to upgrade to installed from 102 to 115.5.2 (same as portable). But what files/directories do I need to move to do this? I have the Installed ver on C: (Win10) and the portable on D: .

Road map please.

Asked by fulton1 1 year ago

Last reply by david 1 year ago

  • Archived

Having trouble installing 115

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What… (read more)

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Asked by James Brink 1 year ago

Last reply by MU 1 year ago

  • Solved
  • Archived

icloud connection when Apple ID is not an icloud.com email address

Hello, I have had no problem installing Thunderbird on my Windows 11 laptop, and have successfully installed three email accounts. However, as my Apple ID is not an iclo… (read more)

Hello,

I have had no problem installing Thunderbird on my Windows 11 laptop, and have successfully installed three email accounts. However, as my Apple ID is not an icloud.com email address, I cannot load an account for my icloud.com emails.

Attempting automated connection, I have tried using my the email which is my apple ID, as well as the actual icloud email address, together with my Apple ID password - but with no success.

I played with manual connection, but have not figured out what the settings should be. Can anyone advise me?

Windows: OS Name Microsoft Windows 11 Home Version 10.0.22621 Build 22621

Thunderbird: 115.5.2 (64-bit)

Asked by Lincsachilles 1 year ago

Answered by Lincsachilles 1 year ago

  • Archived

setting Thunderbird setup display

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select I have has this … (read more)

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select

I have has this setup on many versions for over 10 years on many machines and now I cannot discoverer how I can access it.

Asked by agrossfarm 1 year ago

Last reply by david 1 year ago

  • Archived

Windows 7 Laptop to Windows 10 Laptop Thunderbird

When I converted to Thunderbird last March I had issues moving from MS Outlook 2010. One of your supporters David went the extra mile to help make the conversion and in a… (read more)

When I converted to Thunderbird last March I had issues moving from MS Outlook 2010. One of your supporters David went the extra mile to help make the conversion and in addition gave me instructions on how to save Thunderbird in case I need to rebuild my laptop. So long story short my Windows 7 laptop rolled over and fried itself and I was able to save critical files necessary to rebuild to a new laptop which is now Windows 10 Pro.

My problem now the information that David shared with me I am unable to match in Windows 10. I have a file "c;\users\<yourid>\appdata\roaming\thunderbird folder" on my thumb drive, but on Windows 10 "appdata\roaming\thunderbird folder" is no place to be found. I have emails that I saved in this file that I need. I would GREATLY APPRECIATE any and all help from the community!! Thanks Richard Germain

Asked by rdg_tech 2 years ago

Last reply by david 1 year ago