All Products Support Forum

Hi ..... I recently attached a Printer to this new Laptop. I tried using my Wifi Talktalk but a Securesafe setting prevents me printing my emails. I have attached a lead from Laptop to printer so now need to "manually" print off emails. Does this make sense and can you help me PLEASE....!!! Thanks Sally.

Hello,

I accidently removed an email account in Thunderbird before migrating some e-mails I needed

I can see the "profile folder" of those email folders in my file explorer

Is there someway to move the email data in those inbox and sent folders over to a second account that still exists?

Thank you for your help

I use thunderbird with Debian linux. I want to change the destination for downloads from '/home/myusername/Downloads' to '/home/myusername'. Under Preferences > General > Files & Attachments > Save files to, I can specify any subdirectory of '/home/myusername', but not '/home/myusername' itself. The best I have been able to do is to select 'Always ask me where to save files', so that I can force the download to go where I want it to. Is there a better way, like a configuration file that I could edit? Thanks.

Good day. I have an issue with installing an addon. The option isn't even highlighted; so I can't install it. I've tried "download file" option multiple times and there's still no progress. I needed solution urgently please.

When newest FF version opens, it cannot see any of the data that is in each of my three older profiles. I've switched to each one and each one appears empty with the new version. Is there some new step to take in this version when switching profiles? How to bring an older version of Firefox and older profiles from Backup to replace what's now unworkable... and regain my important data? Thank you for your timely, much needed help.

Hello,

So my Firefox literally just updated to 99.0.1 and once it re-opened all of my immediate interface preferences were cleared/messed up (Addon Placement, User CSS, Toolbar, etc.) and upon further inspection my various preferences, data, and settings in my individual addons appeared to be erased or missing as well. (OneTab links, Sidebery configuration, etc.).

Syncing also appears to be disabled, as while my account is logged in I get no response whenever I hit the "Turn On Sync" button.

My next go-to move would be to refresh the browser and turn sync on to pull everything back. But while I can re-do most of the interface preferences and such, I had a great deal of links saved in OneTab for various projects, browsing etc. so I am really worried about whether I'd lose that data permanently if it isn't gone already so I'm not sure what to do.

Any help would be most appreciated, thanks!

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

So I have my Download button visible all the time.

Yesterday, this suddenly started to happen.

When I download something, the list of Ongoing Downloads stayed open. It never did that before.

Any idea why and how to fix it?

Windows 10, Firefox 98.0 (64-bit)

Windows 10 was just re-installed on my PC today and in their process Microsoft scrubbed my Thunderbird Email program out and took with it all my saved messages. Is there any way to migrate from your servers my previously saved emails to my re-installed new Thunder mail program. This is urgent as there are many important emails now lost. Thank-you.

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile folders are located on a separate NTFS partition. I opened a terminal and ran "thunderbird -p" to open the profile manager. I created a new profile and pointed it to the profile folder path (path/to/ntfs/partition/Thunderbird/Profiles/xxxxxxxxx.default).

I open TB but only see the "welcome page" asking me to setup a new account. When I check the profile folder under about:profiles it shows me the correct path.

What could be the issue? I appreciate your help!

For migrating Firefox everything worked smoothly using the same procedure.

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems.

Please out there, help---what can I do?

Sten

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can... currently asking through android Firefox have account yet win browser will not do a thing and no reference of installation in Windows directory despite shortcuts being visible and a rough simily of Firefox browser opening on desktop really freaking me out... can you advise please...

can you tell we where the subcribe button is on your instructions I have right clicked the right pain on the newsgroup but nothing happens prehapes I am on the wroung page

IP jhave spent days trying to do this, Help please