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My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now is to reinstall, but i have some password and my search history and bookmarks and generall data to backup. So my question is how can i do this. Im on a Windows 10 22H2 Machine, and i am a pretty expirienced computer user.

all of the sudden all messages are downloaded and immediately disappear. Also all folders appear empty. I cannot access anything I have saved, neither can I keep received messages in the mailbox.

Hi, I'm having a problem with my email. It comes to me through my website Bradfraser.net, and is hosted by Viux. Apparently Viux went out of business a while ago and didn't tell anyone. My email stopped arriving at bradfraser@bradfraser.net two weeks ago and all attempts to rectify this have been stymied by my not having my dashboard info for the site, and I am unable to get it from Viux. (Which seems to have a bot answering questions.) Is there any way you can help me access this email account and get it running again? Any help would be greatly appreciated.

I reinstalled Firefox, now 119.0.1 64bit on our Mac M2 now OS13.6 via download-reinstall in the owner account on our shared Mac. The "Firefox is being updated by another instance" line in About Firefox still has not gone away after closing and restarting Firefox.

Presuming this will disrupt future updates, I seek help.

Background: Last spring, I upgraded from a 2016 Mac on OS10.15 (which still appears on my Mozilla account) to this M2 OS12 now 13.6. I had previously set Firefox to prompt me for updates because they could disrupt my work on the old Mac. It worked fine up to 118 point something. Up to my ears recently in urgent other stuff, I deferred the prompt for 119. Then, frazzled, I just closed several 119 prompts. Today, after helping my wife use her account on the M2, I found in my Dock's active apps area an icon for something like Updater something-or-other. After a while, I swiped it away.

Hi,

For work reason, I need to use specifically Firefox version 68.3. Unfortunately, I couldn't use it on my Mac M1 (Ventura 13) as it always crashes and refuses to open.. Please anyone can help me with this? Thank you!

Note: I found no submitted folder under /Users/{myuser}/Library/Application Support/Firefox/Crash Reports/ But found this in events: crash.main.2 1684076474 E1EE4CAA-87EA-4FE4-96CE-65FB39AF025C AdapterDeviceID=0x6810 AdapterVendorID=0x1002 Add-ons=formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:6.3.0,default-theme%40mozilla.org:1.0 BuildID=20191126000427 ContentSandboxCapable=1 ContentSandboxLevel=3 DOMIPCEnabled=1 EMCheckCompatibility=true FramePoisonBase=9223372036600930304 FramePoisonSize=4096 InstallTime=1684076446 Notes=FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName=Firefox ReleaseChannel=esr SafeMode=0 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=68.3.0&buildid=20191126000427 StartupCrash=0 StartupTime=1684076473 TelemetryEnvironment={"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20191126000427","version":"68.3.0","vendor":"Mozilla","displayVersion":"68.3.0esr","platformVersion":"68.3.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":8,"vendor":null,"family":6,"model":null,"stepping":null,"l2cacheKB":4096,"l3cacheKB":null,"speedMHz":2400,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAES"]},"os":{"name":"Darwin","version":"22.4.0","locale":"en-VN"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6810","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac21,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"esr","enabled":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Vendor=Mozilla Version=68.3.0 useragent_locale=en-US TelemetrySessionId=f6a42e17-4777-3f47-acee-bfc42b0e1d44 CrashTime=1684076474 UptimeTS=.972 SecondsSinceLastCrash=27 EventLoopNestingLevel=1 ThreadIdNameMapping=7:"Gecko_IOThread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",14:"JS Helper",15:"JS Helper",16:"JS Helper",17:"Timer",18:"Socket Thread",20:"Cache2 I/O",21:"Cookie",22:"StreamTrans #1",23:"DOM Worker",23:"IPDL Background",25:"StreamTrans #2",26:"GMPThread",27:"Worker Launcher",28:"Compositor",29:"ImgDecoder #1",30:"ImageIO",32:"mozStorage #1",33:"StreamTrans #3",34:"StreamTrans #4",36:"mozStorage #2",38:"StyleThread#1",37:"StyleThread#0",39:"StyleThread#2",40:"StyleThread#3",41:"StyleThread#4",42:"StyleThread#5",43:"StreamTrans #5",44:"StreamTrans #6",45:"StreamTrans #7", MinidumpSha256Hash=de2efcf4aaef011d2997537341fa32b5862c9aab82bb87c3c5d2b5abeb953cdf StackTraces={"crash_info":{"type":null},"modules":[],"status":"ERROR_NO_THREAD_LIST","threads":[]}

I simply cannot open firefox. When I click to open it the screen flashes white but nothing else happens, firefox does not open. I have tried the thing where you press shift and click it at the same time (safe mode?) but that did nothing, instead of a white flash a smaller, black window flashes on but immediately goes off. I have tried completely uninstalling firefox and all related files but nothing seems to help. Please can someone help, I have tried everything I can.

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems.

My hard drive is failing and Firefox will no longer fully load, it tries bless it, but some FF files must be in the damaged sectors of the hard drive. It then locks the system. Using Chrome works fine. But some logins/passwords/bookmarks had to be changed very recently and are not stored in the chrome browser yet. I hate chrome so use FF as the main browser.

I'm thinking that if I can install a fresh copy of FF 56.0.2 in a separate folder, a separate 2nd copy of FF, and then copy yesterday mornings backed up FF profile (before the crash) I could at least copy over all the bookmarks etc to Chrome so I can have my logins etc back.

This mornings backup failed to backup some FF files, all others were fine. Firefox worked fine yesterday but failed to launch this morning.

Please help save my sanity. I know I have to move to W 10, but cannot on this computer.

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

I have just downloaded firefox from chrome and cannot install it. I have tried the usually uninstall reinstall and restarting my computer but cannot fix it. I have had this issue with other browsers in the past eg opera and brave but gave up on them, however, I really want to switch to firefox so would appreciate your help. For some reason it seems chrome is the only browser I can even open on my laptop (windows 11). Do you know a fix?

Thunderbird 115 forcefully migrated my older profile and did NOT leave a way to go back?

That is NOT the way to do this.

You need create a NEW profile for the NEW version and LEAVE THE OLD PROFILE ALONE!

You must also have an alert, and explain the process, transparently giving the owner of decades of e-mail the opportunity to safely upgrade AND have the opportunity migrate back if they so desire.

How DARE Mozilla treat users and their data so casually.

This is NOT the way to do this.

Currently FURIOUS that this trusted tool has left me NO way to downgrade back to 112 except to rebuild my profile (and all the various e-mail accounts) from fucking scratch.

During the upgrade to Thunderbird 115, my Gmail inbox disappeared under the unified Inbox folder at the top. I can find my Roadrunner accounts listed under the Inbox folder, but to get to my Gmail inbox, I have to go down the pane to the listed accounts, where all of the Gmail folders appear, including the inbox. I want all of my inboxes to appear under the Inbox folder at the top, just like the Thunderbird version I upgraded from. My Gmail account uses IMAP so that it works with Thunderbird.

I generally run a KDE environment with LEAP (SuSE). I see that Gnome has been listed as "preferred". How much support or problems will there be with TBird 115 with KDE?

Bonjour, Je suis sur thunderbird béta par hasard (mauvais téléchargement, erreur de manipulation) et, je désire soit retourner sur thunderbird release ou que thunderbird béta soit en français car je ne maîtrise pas du tout ni l'anglais ni l'informatique. Pouvez vous résoudre mon problème. Merci. Cordialement. Gilles

I installed TB 116b. Added 3 gmail accounts and 1 outlook account. The emails sync flawlessly. But the contacts do not. Many of the contacts will show an email address under "City" and the phone number under "State". Names get messed up. If I go into Gmail on the web and add a new contact, TB does not sync it at all.

Contrary, the Windows Mail app, Outlook, eM Client etc. all bring in contacts properly.

Some suggestions have been to use an add-on, but many are not compatible with 115 or 116. Besides, shouldn't basic syncing be done without an add-on needed?

My account has disappeared in Thunderbird and I am unable to add it back again.

My employer uses microsoft outlook accounts, and I have thus relied on the Owl ad-on for years to access this account.

I appreciate that the problems that I am experiencing are likely due to Owl, but I would appreciate any insights anyone might have on the source of problems and how to overcome them.

If I use automatic configuration then the search does not seem to bring up Owl as it should according to the manual (i.e., there is no exchange/office 365 option).

I am also unable to add the account with manual configuration, and I get an "error is undefined" message. I have attached a screenshot

I have contacted Owl support but have not received a response.

Any help would be much appreciated.

Kristian

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?