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after update thunderbird wont open my profile, all mail and accounts mia

As the title says, after updating thunderbird is trying to get me to set up an account and will not display the current accounts in my default profile. The profile exist… (read more)

As the title says, after updating thunderbird is trying to get me to set up an account and will not display the current accounts in my default profile.

The profile exists, is where it should be, with all the data from years of use its the only profile its correctly listed in profiles.ini its selected and the default in "about profiles" and is stated to be the default profile in use renamed the global-messages-db to force a db rebuild, no change used the profile selection option (thunderbird.exe -p) no help there, there's only the one profile there are no addons installed, its a vanilla install and always has been

I'm at my wits end here, please help

Asked by swagnyc 2 years ago

Answered by sfhowes 1 year ago

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Thunderbird not working

Hi, since this morning (220322) I cannot access Thunderbird any longer. Instead I get asked to 'Set Up Your Existing Email Address'. When I tried to do this I get the fol… (read more)

Hi, since this morning (220322) I cannot access Thunderbird any longer. Instead I get asked to 'Set Up Your Existing Email Address'. When I tried to do this I get the following message: 'Unable to log in at server. Probably wrong configuration, username or password. I am not sure if I am using the right password. Is there any way to check. I am really worried all my old emails are lost. Is there any way to recover those?

Asked by stefan133 2 years ago

Last reply by swagnyc 1 year ago

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Download

Please help me. Hi, I am trying to download songs from youtube to Itune, but it keep showing me error 522. how can I fix it? my email is [email removed from public] T… (read more)

Please help me. Hi, I am trying to download songs from youtube to Itune, but it keep showing me error 522. how can I fix it? my email is [email removed from public]

Thank you..

M. Patel

Asked by mrudupatel17 1 year ago

Last reply by tylermyung1337 1 year ago

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"Firefox for Windows 8.1"

Hello Support team, I have a problem with downloading firefox on my old laptop running on windows 8.1, as you know microsoft has switched from ie (internet explorer), and… (read more)

Hello Support team, I have a problem with downloading firefox on my old laptop running on windows 8.1, as you know microsoft has switched from ie (internet explorer), and I cannot have access to the internet therefore I can't download a modern web browser, therefore, I need a download link for firefox that can run on windows 8.1 and ie as well.

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Version/download history for Firefox thunderbird for windows

Hello Team, Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link. Regards, PK … (read more)

Hello Team,

Where can I find all the older version for Firefox Thunderbird, a portal which shows all the older version and its download link.

Regards, PK

Asked by PK2022 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Profiles sharing accounts or folders

Hi and thanks in advance for your help. I am using two different profiles for 2 different users. The first user has account A and the other user has account A and also… (read more)

Hi and thanks in advance for your help.

I am using two different profiles for 2 different users.

The first user has account A and the other user has account A and also a personal account B (I will simplify because there are more than 2 accounts for each profile).

The problem is that the shared account A has and important size and this disk space is being duplicated with the same content.

It would be great if both profiles could share the same INBOX folder or even the full email account but keeping their separate profiles.

If my memory serves me right, time ago you could right click in the folder and change the path/location, but this is not possible now.

Any idea ?

Thanks for your help

Asked by javierirun1 2 years ago

Answered by Wayne Mery 2 years ago

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Refund for Firefox VPN

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change? Mike… (read more)

My computer is Windows 7 and will not download Firefox VPN....Since I can't get FF VPN, how do I get refunded the Subscription price of 59 dollars and some change?

Mike McDavid [removed email from public]

Asked by mmmcdavid 2 years ago

Last reply by Kiki - Currently off (back April 16) 1 year ago

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Change of file extensions in new Thunderbird.

I quote from a previous correspondence to illustrate my problem: Question: Quote There are no mab files on the new PC's profile. How do I get my old address book on the … (read more)

I quote from a previous correspondence to illustrate my problem: Question: Quote There are no mab files on the new PC's profile. How do I get my old address book on the new PC? Unquote Answer: Quote Copy the mab files into the profile folder of the new computer, and rename the 2 sqlite files, with TB closed. On restart, TB should convert the mab files to sqlite files, and create abook.mab.bak and history.mab.bak. Unquote

I get what needs to be done, but since I am not privy to the preceding communication, it could be the reason, I do not fully understand what is meant which files the quote renaming the 2 sqlite files unquote refer to, as pasting the abook.mab and History.mab and changing their file extension to sqlite failed to bring the desired result. Likewise, attempts to change the file extensions on abook.sqlite and history.sqlite brings no joy.

My version of Thunderbird is 91.3.2. I use win10 pro.

Can anyone bring some clarity? Thank you in anticipation

Asked by John 2 years ago

Last reply by sfhowes 1 year ago

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Auto downloading all files in Firefox 98

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked… (read more)

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings, waste of time. When prompt asks what you want to do, it auto downloads even if you say open and do NOT check save option. This is MAJOR frustrating, makes extra work for me to have to remember to go back to Downloads to delete all these files. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. I view many files daily, most are NEVER saved...PLEASE either UNDO this feature you have implemented or give us a way to work around it, ie: make the General settings option actually apply as to what we select, at present this option is NOT working.

Asked by Ladyastor48 2 years ago

Last reply by capatosta 1 year ago

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Firefox won't launch due to gatekeeper errors

I rebooted my Mac (OS X 12.3, MacBook Pro M1) and now I cannot launch Firefox. If I try to launch from the command line, I get: ``` $ open /Applications/Firefox.app/ The… (read more)

I rebooted my Mac (OS X 12.3, MacBook Pro M1) and now I cannot launch Firefox. If I try to launch from the command line, I get:

``` $ open /Applications/Firefox.app/ The application cannot be opened for an unexpected reason, error=Error Domain=NSOSStatusErrorDomain Code=-10673 "(null)" UserInfo={_LSLine=3845, _LSFunction=_LSOpenStuffCallLocal} ```

That message was extremely confusing, so I opened up Console and watched for errors. I saw that Firefox appears to be blocked by gatekeeper:

``` default 19:57:14.261387-0400 lsd Missing iTunes metadata default 19:57:14.260143-0400 Finder bundle 0x4fd0 is launch-disabled and needs to be set trusted error 19:57:14.315341-0400 Finder LAUNCH: cannot open an app or documents for an app while it is waiting for gatekeeper approval, app=<private> default 19:57:14.317352-0400 dmd Received xpc stream event (distributed notification matching) with name: com.apple.LaunchServices.applicationRegistered user info: {

   bundleIDs =     (
       "org.mozilla.firefox"
   );
   isPlaceholder = 0;

} default 19:57:14.321031-0400 Finder -[SFLGenericList _insertItem:atIndex:error:]_block_invoke item: C26F61B1-11C7-4C11-8159-A6704802E34F at index: 0 list: com.apple.LSSharedFileList.RecentApplications ```

I've attached a screenshot of the relevant section of

I don't think I have anything odd set up on my computer, nor have I messed with Firefox at all.

I attempted downloading a new copy of Firefox and installed it, but nothing changed.

Any ideas for how to get Firefox running again?

Asked by bill255 1 year ago

Last reply by bill255 1 year ago

  • Archived

Not all messages are downloaded but instead only 2 per click

Hello, when i) I open the computer, ii) when I click " Get messages" or the Thunderbird does it itself (I have settings to download every 5 minutes) not ALL messages are… (read more)

Hello,

when i) I open the computer, ii) when I click " Get messages" or the Thunderbird does it itself (I have settings to download every 5 minutes) not ALL messages are downloaded into my inbox (from Gmail) but only 2 messages. And then another 2, etc.

This is very tiring and lasting. Can you help me set up Thunderbird to always pull ALL messages? Tx and brgds Marko

Asked by marko.gorjanc 2 years ago

Last reply by Matt 1 year ago

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transfering thunderbird to new windows 11 laptop

I watched the video about how to transfer thunderbird 91 and have attempted to follow it. I get to the point where it says to install thunderbird on your new device but d… (read more)

I watched the video about how to transfer thunderbird 91 and have attempted to follow it. I get to the point where it says to install thunderbird on your new device but do not open any account. Everytime I install it(which I have done TMTC times now) it installs my old thunderbird account that transferred without my contacts or archived files. I tried just opening it by custom instead but that brought me somewhere where there is no 'roaming' to go back to. at top is says local disk C>program data>mozilla>updates>D788FSDD33499EC2. What am I doing wrong? I have uninstalled thunderbird several times. I don't want the mess that transferred that now I can't get rid of. I want the set up as it is on this thinkpad that I am returning to lenovo because is has multiple problems, like people can't hear me on zoom. Thunderbird, however, works fine on this thinkpad. I need the archived messages by year; what transferred when my husband did it is a bunch of archived messages not separated by year with a lot of them missing. I need my contacts. None of them transferred when he did it. They are all still here on this thinkpad, but I need to get them transferred so I can return this and get the refund(lenovo agrees this is a defective unit that I purchased on Black Friday sale but they don't have one like it and aren't expecting any for a few months so they said I needed to just return it)

Asked by martha7 1 year ago

Last reply by david 1 year ago

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  • Archived

tried to install latest Thunderbird (automatically determined, Thunderbird 91.70.0.dmg) to mac book pro running Marvericks

As above. clicking on the downloaded file appeared to work, but upon first run it asked to be copied into the apps folder, but instead of going there it was copied to Vo… (read more)

As above. clicking on the downloaded file appeared to work, but upon first run it asked to be copied into the apps folder, but instead of going there it was copied to Volumes as a mounted device. It was the same .dmg filename, which when clicked just tried to install again. It appeared on the desktop as a device and had to unmount it.

Maybe I should try version 68 of T-bird, but how? Where to find it?

Thanks. Bill Blue, [removed email from public]

Asked by Billl Blue 1 year ago

Answered by sfhowes 1 year ago

  • Archived

PDFs and "Open with Firefox"

During a recent update, my download preferences automatically/mysteriously changed from "always ask" to "save file" in regards to opening online documents (most notably P… (read more)

During a recent update, my download preferences automatically/mysteriously changed from "always ask" to "save file" in regards to opening online documents (most notably PDFs). No big deal: I was able to go and change it back to "always ask" for a few file types in the settings.

What I realized today, however, is that even though I'm still checking the "open with Firefox" option, the file is still downloading to my computers primary/permanent storage (in the downloads folder) instead of the cache that gets cleared upon restart (like it used to). At that point, I might as well have just hit the "save" button; I don't want to download the file, I just want to view it in Firefox then have it gone when I'm done.

Any ideas why this might be or how I might fix it? Thank you, Cole C.

Asked by Cole Cieslewicz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago