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Download dont work

Hello, with Firefox Android ver 83.1.0, it's impossible to download files.Message: (in french) "écheque au téléchargement." My Phone is Xaomi POCO X3 NFC.S. Sorry, m'y en… (read more)

Hello, with Firefox Android ver 83.1.0, it's impossible to download files.Message: (in french) "écheque au téléchargement." My Phone is Xaomi POCO X3 NFC.S. Sorry, m'y english is verry poor. Please can you help me? Thank you.

Asked by jean-michel.domine 3 years ago

Last reply by jean-michel.domine 3 years ago

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Thunderbird address book

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new… (read more)

I recently downloaded a new version of Thunderbird. As a consequence I lost all my addresses! Found a file abook.mab.bak with a date prior to the installation of the new Thunderbird. Tried suggestion of renaming the file and omitting the ".bak" suffix. Didn't work. Can't get rid of the".bak". How can I get my addresses back? Thanks, Tom

Asked by tomteevin 3 years ago

Last reply by Wayne Mery 1 year ago

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STILL NEED HELP: TB for Mac reverts to old version on startup and hangs (see last replies)? Solution: went back to using Mac Mail

(continued from https://support.mozilla.org/en-US/questions/1318142 ) When I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost every… (read more)

(continued from https://support.mozilla.org/en-US/questions/1318142 )

When I finally installed the most recent Thunderbird update, to 78.7.0, it crashed and I lost everything, including specialized mail folders and settings.

Is it possible to go back to a date just before that crash, to retrieve and reinstall those folders and settings/prefs via Time Machine on my Mac desktop? It's certainly not the easiest way to do this, but I don't know how else to get all of that back.

Thank you!

Asked by Mickey 3 years ago

Last reply by Mickey 3 years ago

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Import Extensions from Chrome

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I kno… (read more)

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Asked by Ron 2 years ago

Answered by TyDraniu 2 years ago

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Installing thunderbird 64bit over 32bit?

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline… (read more)

Hello I noticed that I still use thunderbird 32bit, if I download and install over it thunderbird 64bit will it keep everything from the 32bit version? (accounts, offline folders etc)

Asked by Nikolas Karampelas 2 years ago

Answered by Toad-Hall 2 years ago

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Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (read more)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 2 years ago

Last reply by AliceWyman 2 years ago

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Proton email

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or … (read more)

I am looking for a new email service provider, and Proton mail seems to always be near the top of the list. Searching Thunderbird support yields only help from a year or more ago. How well do proton and Thunderbird mesh currently?

Asked by gyaltnnh 2 years ago

Answered by Amelia 2 years ago

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  • Archived

Unable to Import Passwords From Chrome

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my login… (read more)

Hello, since migrating from Chrome to Firefox, I have used the Import Wizard to successfully transfer over my bookmarks and history, but I just can't seem to get my logins/passwords over. The wizard finishes saying that it successfully imported saved logins and passwords, but nothing shows up in the password manager. I am running Windows 10 64bit and Firefox is up to date. Anybody have any suggestions?

Thanks

Asked by Brando 2 years ago

Answered by Brando 2 years ago

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  • Archived

Thunderbird Version Update

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed … (read more)

Support page indicated e-mail migration from Outlook had to be in Version 31.8, then allow Thunderbird to automatically update to latest version. Successfully completed migration to version 31.8, however the About Thunderbird window states that "Thunderbird is up to date" and "You are currently on the release update channel." It does not automatically update to anything.

Alternatively tried changing profile pointing, also moving Local Folders mail to profile folder for updated version 91.4.1 also installed on computer without success.

Any way to convince 31.8 to update?

Asked by gusm93726 2 years ago

Answered by Toad-Hall 2 years ago

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Mozilla still hasn't issued a fix for the Dark mode problem

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the re… (read more)

Really annoying, looked through all the threads, tried the various "fixes" nothing works. It should be possible for the Thunderbird app to be in light mode, while the rest of the system is set to Dark.

Asked by mattbirk3 2 years ago

Last reply by Wayne Mery 1 year ago

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hacked

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know … (read more)

Someone has hacked my Android phone and I don't know what to do I already have did a factory reset and it didn't work I don't know what to do about it please let me know

what to do about it thanks for the help

Asked by rtbjaf65 2 years ago

Last reply by chiefwhiteperch73 1 year ago

  • Solved
  • Archived

Uggrading Thunderbird Portable standalone - is 68.12.1 -> 91.6 ok?

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now… (read more)

Today I upgraded my TB portable standalone (no portable platform) from 60.9.1 to 68.12.1 As that what it said I could upgrade to in the about window. All worked fine. Now the about window tells me I can upgrade to 78.14. But there is no portable version portable version of that available (sorry I know Mozilla do not support the standalone version). There is a portable version of 91.6. Can I upgrade from 68.12.1 to 91.6? Thanks!

Asked by boardtc 2 years ago

Answered by boardtc 2 years ago

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How can I copy many folders & sub-folders of emails to another account?

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folde… (read more)

I am moving my email hosting from one hosting account to another. I have both accounts configured in Thunderbird. The original account has many many folders and sub-folders. How can I copy the structure and all the contained emails to the new account?

Asked by plevintampabay 2 years ago

Answered by plevintampabay 1 year ago

  • Solved
  • Archived

Firefox sign in page won't open

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync boo… (read more)

I just needed to reset my kindle hd 10 to factory. When I try to sign in to firefox in order to sync bookmarks, the page won't open but only spins. I was able to sync bookmarks when I bought the kindle in December. Thanks.

Asked by jdmozilla 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

Importing Passwords and History From Safari

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get t… (read more)

I've read all the articles here about importing my passwords and history, but the Import Wizard is ONLY giving me the option to import my bookmarks. Even if I can't get the browsing history I need to be able to migrate my (extensive) password list.

I've exported my Safari passwords as a .csv file, but there doesn't seem to be an option to import a .csv file.

The page here regarding it says the feature is 'disabled by default' but does not say it's unavailable and I can't find clear instructions for how to activate the feature so that I can import my passwords. Can anybody help?

Asked by jayson3 2 years ago

Answered by jayson3 2 years ago

  • Archived

Data recovery from Windows 7 to Windows 11.

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly. I have seen it on an alternative Windows 7 computer. I specifically w… (read more)

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

Asked by Suksan 2 years ago

Last reply by Suksan 2 years ago

  • Archived

WHAT FREE OFFICE SUITES PROGRAM WORKS BEST WITH MOZILLA FIREFOX?

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'… (read more)

I DL'd LibreOffice. I went to Writer to create a master grocery shopping list. I figured I'd use a Table. It asked me if I wanted to Create a Database. I figured yeah, I'm going to probably create all kinds of grocery shopping lists. Per store. Per item. I want to cross reference items to compare. Perhaps keep records of store price and best sale price with date of sale. I don't know what is possible yet. Anyway, to create a LIbreWriter Database it errored that I needed to install a JAVA JRE. Java says FF doesn't support it.

It linked to Oracle whereby I could not find a comparable DL to JRE.

Support.mozilla seems to have been saying do it offline with a bunch of complicated workarounds.

I just want to do something simple to fix this. I have to do a complicated update for Win7 to 8 or 10, then to 11 and have been preparing backups on my 2TB HP with an already partitioned hard drive so I don't have time to mess around (plus medical issues make it difficult to do most days. I mention this because perhaps Win11 will factor into your reply.

What's the best thing to do? DL a specific/different Office Style Suite to work with FF? If so which? What's the safest way to go? Thank you for your advise.

Asked by islander1 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

transferring FF browser to new computer

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and pa… (read more)

I'm buying a new computer and I'm wondering is there a method/procedure that I can use to transfer the entire FF browser including settings, extensions, bookmarks, and passwords without having to reinstall all those items individually? I know I can save and import bookmarks but what about everything else? I look forward to anyone comments. Thanks

Asked by arejfour 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

What is the last Firefox version for Android 4.4 Kitkat?

I'm making this thread since the previous one was closed and provided no real solution, yet the result shows on the very top of Google. So I like to provide helpful infor… (read more)

I'm making this thread since the previous one was closed and provided no real solution, yet the result shows on the very top of Google. So I like to provide helpful information to others in my answer below.

Asked by Nightfirefox 2 years ago

Answered by Nightfirefox 2 years ago