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  • Archived

Firefox extensions spiking CPU and hanging browser

Firefox extensions stopped working for me tonight. If I click on any in the toolbar the little triangle appears but not the extension's actual menu. And the browser is ha… (read more)

Firefox extensions stopped working for me tonight. If I click on any in the toolbar the little triangle appears but not the extension's actual menu. And the browser is hanging, not loading anything.

Also there is a huge cpu spike for the WebExtensions process. If I kill it, suddenly the web pages that were hanging start to load.

I'm using Firefox 79.0 on Ubuntu.

Asked by ohbadiah 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

crash

I use this firefox regularly for background use for youtube because desktop site provides the advantage for minimizing YouTube. But suddenly version got updated and I'm … (read more)

I use this firefox regularly for background use for youtube because desktop site provides the advantage for minimizing YouTube. But suddenly version got updated and I'm not able to hear youtube in background more than 2 minutes. It automatically stops and when I open firefox it restarts again. Its happening again and again. If my problem doesn't solve I may have to search for another option which results in uninstalling firefox. Please help me fix this problem.

Asked by dealsofcolours 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Realplayer

Why can't I now download video using the Realplayer add-on. It worked fine until about a month ago when both this and Norton Password Manager stopped working following a… (read more)

Why can't I now download video using the Realplayer add-on. It worked fine until about a month ago when both this and Norton Password Manager stopped working following an update. I have managed to get Norton Password Manager back, but, for Realplayer I have to revert to Google.

Asked by xaniacomputing 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Privacy Certification Expire Day showing not Right ?

Privacy Certification Expire Day showing not Right ? That is advised by Trustwave who issued the cert to contact Firefox after their checked up at the account register si… (read more)

Privacy Certification Expire Day showing not Right ? That is advised by Trustwave who issued the cert to contact Firefox after their checked up at the account register side.

Sincerely

Asked by Li HUANG 2 years ago

Last reply by TyDraniu 2 years ago

  • Archived

Underlining a blank space in a Web address

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears. … (read more)

How do I underline a blank space in a website address? The underline is there on Word for Mac, but when I paste in the address on Firefox, the underline disappears.

Asked by donfaulkner 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Unable to process the backup file

Hello I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have bee… (read more)

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

Asked by sdiaz.anunzia 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Most Videos aren't playing in Firefox - Netflix, Prime Video, Plex, IMDB trailers, etc....

Most Videos aren't playing in Firefox - Netflix, Prime Video, Plex, etc.... YouTube is still working and it's hit and miss with other sources (mostly miss). I have FireF… (read more)

Most Videos aren't playing in Firefox - Netflix, Prime Video, Plex, etc....

YouTube is still working and it's hit and miss with other sources (mostly miss).

I have FireFox 79 and it's been updated for sometime before this started happening. I've not added any addons or plugins recently and my OS (Windows 10) hasn't updated lately.

Netflix Error: Error Code: F7355 IMDB Error: Error Code: 102630

Asked by wevie13 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can you disable the top bar in the pdf viewer?

I'm using the chrome browser, using this extension -> https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm\ It ports the firefox pdf v… (read more)

I'm using the chrome browser, using this extension -> https://chrome.google.com/webstore/detail/pdf-viewer/oemmndcbldboiebfnladdacbdfmadadm\ It ports the firefox pdf viewer for use in the chrome browser. I wanted to find a way to disable the top bar in the viewer, or hide it. Is there a way to do that?

Asked by joegonzalez722 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

RAM memory

Tell me how to reduce the use of RAM by this browser. I'm already tired of closing and opening it a hundred times to free up RAM. If you don't tell me anything, you'll ha… (read more)

Tell me how to reduce the use of RAM by this browser. I'm already tired of closing and opening it a hundred times to free up RAM. If you don't tell me anything, you'll have to delete it ... Other browsers use ten times less RAM than Mozilla

Asked by aleksandr.konotop 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Scroll bar turns solid black when extending my screen

Hello, I recently purchased a monitor that I could hook up to my laptop when working from home, and yesterday after I connected the monitor I noticed that the scroll bar … (read more)

Hello,

I recently purchased a monitor that I could hook up to my laptop when working from home, and yesterday after I connected the monitor I noticed that the scroll bar on the right side of the webpage was still there, but had gone completely black. If I click on it and drag my mouse, sometimes I randomly hit where the scroll bar is and it works, but I have no way of knowing where it is without guess and check. Also, the scroll bar does still show up on new tab pages and the firefox settings page. I was wondering if there's anyway I could either fix the problem or just stop displaying the scroll bar altogether?

Thanks

Asked by benzilla777 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla se cierra al intentar instalar el certificado PKCS#11 para el uso del DNIe en Mozilla

Hola, Estoy intentando configurar manualmente Mozilla Firefox para hacer uso de los certificados digitales del DNIe 3.0. Cuando intento cargar el nuevo controlador del d… (read more)

Hola, Estoy intentando configurar manualmente Mozilla Firefox para hacer uso de los certificados digitales del DNIe 3.0. Cuando intento cargar el nuevo controlador del dispositivo "DNIeRemotePKCS11.dll" que se encuentra en Windows\System32, se cierra automáticamente el navegador y cuando lo reinicio no me aparece como dicho controlador.

He probado a reiniciar el equipo y nada...

Gracias de antemano.

Asked by vjnaranjo 2 years ago

Last reply by cor-el 1 year ago

  • Archived

FF on Catalina crashing repeatedly

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix! Mac… (read more)

FF v79 crashes multiple times per day, always when I click on a button, link, or anything. rolling back to v77 did not help. FF Nightly does it too. can't find a fix!

MacOS Catalina.

Asked by Midtoad 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Why the same browser version is displaying the fontawesome icons differently on different devices???

Hi, I'm the owner of the website www.joyce-mag.com and I have an issue with icons not appearing in the menu (arrows + social media icons) on my device (2019 MacBook Pro w… (read more)

Hi,

I'm the owner of the website www.joyce-mag.com and I have an issue with icons not appearing in the menu (arrows + social media icons) on my device (2019 MacBook Pro with the latest version of Firefox), but appearing on other devices.

So why the same browser version is displaying the fontawesome icons differently on different devices??? I feel like I have an issue to fix but the developer of the theme and my own developer who is also my host provider both can't find any issue.

Thank you, Lauren

Asked by lauren9 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Removed images accidentally with console

Hi, I accidentally removed all images using the console on one website. I don't know what I pressed/deleted and I can't get them back. I've tried the troubleshooting, the… (read more)

Hi, I accidentally removed all images using the console on one website. I don't know what I pressed/deleted and I can't get them back. I've tried the troubleshooting, the permissions seems fine and there's nothing obvious to reset. How do I get the images back? They do appear on the verified, more information, media box but not on the page itself. I'm assuming it's a case of re-entering a code or enabling something but as above I have no idea what I was changed. Thanks.

Asked by silvanhouse 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't read the font, and can't change it!

For probably about a week now, I have not been able to read the font! I cannot change it either! It is horrible, and if we can't get it fixed I will have to use another… (read more)

For probably about a week now, I have not been able to read the font! I cannot change it either! It is horrible, and if we can't get it fixed I will have to use another browser! The font is faint, small and I've tried changing it several times. I don't have this problem on any other browser! In fact I totally uninstalled it this am hoping that would fix it! No such Luck!

Asked by Linzee 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

How to get a black screen, instead of a white, when opening a new window?

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-o… (read more)

I'd like to help you all at Mozilla in the evenings. I have just one issue with that. I have installed Linux Mint Cinnamon and made my theme dark and downloaded the add-on "Dark Background and Light Text". It is almost 100% wonderful. Redshift is activated too, in order to avoid the blue light, so that I will keep the rhythm of my sleep. I love it.

However. Every time I start a new window in Firefox or click the "+" my whole screen turns WHITE!!! This is VERY annoying. I want it to be dark, of course. This is also an issue if I am going to help you out at Mozilla in the evenings. Dark Background and Light Text does not work in your own forum. Why not integrate this add-on into Firefox?

In my opinion this is a very high priority issue, not only for this reason, but considering that we will all would save energy, batteries and the environment when using AMOLED technology together with Firefox, especially if it is very easy for the users to discover and to activate.

Asked by Maitreya 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago