All Products Support Forum

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

When I try to watch a movie (on website flixhq.to) it gives me error code 232011 and then i change the server my subtitles don't work. I tried different websites but the same thing happens. I've done all the troubleshoot methods possible. I only have this problem on my laptop, when i use this website on my phone it works properly. I've never had a problem with this website before ,this all started beginning of this month. Someone please help me fix this!

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

My att.net account was deleted when I created Mozilla account. Can you please tell me how to fix this issue? Thank you, Mary B Bowen

Hello So to make long story short, since last 3 updates to Firefox i cant log in to my online bak account ,and yeah i can log to it on Chrome, windows shit show browser... so well .. can You fix it ? Or shall i just switch browser ? As everything have been working fine before, and i have been happy using You www browser till now...acctualy till i install Firefox update :P

Please save me advices like : - did you try reset you PC ? - did you delete you cookies ? - did you reinstall you windows 7/10/11 - did you clean you keyboard - what's it's you PC hardware condition ? - did You take shower today ? - did you check what's You gender ? - did you reinstall Firefox ?

Please answer me , or be gone

Thank You

.....

I recently changed computers. Even though my website favourites were copied to the new computer, I have noticed some are missing. Is it possible to print out the favourites from my old computer so that I can compare the two lists? I still have the old computer.

There is an organizational website https://www.ura.go.ug/ After login, it presents the Image below, yet my Mozilla Firefox Browser is up-to-date. I do not get the same messages when I use other browsers like Chrome or Ms Edge. This has been like this ever since the updates beyond Firefox version 78.

You can email me directly on email rndinyenka@gmail.com

I have two principal address books, collected and personal. I can add new contacts to these address books. Under collected, I have three lists of group contacts. I want to add a contact to a list in the personal address book. Searched under Firefox and lots of suggestions to drag n drop. Ha ha, highlighting the contact, the moment I drag it across the box towards the list of address books, I get the no-entry symbol, circle with a bar through it. Why is this happening please? How can I copy across the address books or lists? Why is drag n drop suggested when it doesn't work? I'm using Win 10 Pro vers 22H2 64 bit on a Dell PC. Firefox 118.0.2 64 bit. Your aid will save my mind !

When I select an item in an amazon page I get script that is overlay on the page. In my cart i get this message ML Parsing Error: junk after document element Location: https://www.amazon.com/Phlizon-Spectrum-Upgraded-Dimmable-Seeding/product-reviews/B08GCKPBSQ Line Number 20, Column 1:<link rel="stylesheet" href="https://images-na.ssl-images-amazon.com/images/I/21Yr8ohNIxL.css?AUIClients/QuantitySelectorAssets" /> ^

Websites and their pages slow way down when I have Malwarebytes Browser Guard turned on. This only started a couple of months ago, I had no problems before then. Could this be an issue with the Malwarebytes browser guard or a Firefox update? Thanks for any help you can be, Larry

New to me Surface3 pro tablet. Have FF on my desktop, want it on the tablet and synced with the desktop. Download and install were fine up until i went to log in on the tablet. I mis spelled the email address and did not notice until the codes never arrived. I cant find a way to get FF to "forget" what i entered. I uninstalled hoping that would do it and deleted the FF old data file it saved on the screen, but no matter what i do it keeps coming back to the old misspelled entry and does not let me log out or change it. What to do! Tablet is running W10 Pro Send this from my desktop also running W10Pro

Dear Community,

I try to open "weverse.io" but it doesn´t work... I can open weverse.io/account, m.weverse.io/bts/artistpedia and weverseshop.io/ but not the official website. And I don´t know what else to do. I´ve uninstalled Firefox and downloaded it again, i´ve deleted cookies, cache, DNS cache and other delateable things, checked my security system and deactivated ghostery... I´ve got the same problem with edge and chrome. The browser from Avira works... I don´t understand why it doesn´t work with firefox anymore. Edge tells me "Hmmm...this website is not available right now. The connection appears to have been disconnected from weverse.io." Maybe that´s helpfull... Does anybody have an idea what I can do?

Thank you :)

I have my downloads set to to save file but a save prompt still pops asking what where etc to save.

I have redundantly troobleshooted start over old new, uninstall re install etc but nothing seems to fix it.

So because of the name change, I am prompted to ask "do I even have an account?" The fact that I am able to even ask you this question must mean that I do. I have been using Firefox and Thunderbird for years and never new that it / they needed or came with an account. So I apparently have an account. Now what? What can or should I do with it? Paul Conaway [removed email]