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firefox will not startup/run

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would… (read more)

Firefox suddenly quit opening or running on one of my computers. I have tried to reinstall firefox to now avail. I now get a message saying it can't load profile. I would like to do a complete clean reinstall but cannot fine a way to do that.

Asked by hemicro 1 year ago

Answered by cor-el 1 year ago

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Particular Images not Shown with FF on Linux

Hi, more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears … (read more)

Hi,

more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears with FF on Linux, not with FF on WIN.

STR:

  1. Launch Linux FF
  2. Visit this page "Potential issue with plugin PITM" (Preview here
  3. Because you will need an Account for visiting account please follow "Konto eröffnen" (Create Account) instructions).
  4. After my approval for the account please visit again "Potential issue with plugin PITM"
  5. Click "1.png" Below heading "Attachments", that should work without problems.
  6. Close image view
  7. Move Mouse pointer to image below heading "My test with a screenshot" – should become magnifier
  8. Now Click that image
  » Expected (and so it does with WIN): Big image opens in new TAB
  » Actual:  New TAB opens, but without image view.

What are your results? FF Linux Problem or something else?

Asked by Rainer Bielefeld 1 year ago

Answered by Rainer Bielefeld 1 year ago

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Instant crash on startup, including safe mode

CrashID: bp-5b2cb490-913f-4ffa-8f1b-35cba0240323 Hello, since today I am experiencing instant crash on start up. It was perfectly fine yesterday (10 hours ago). Even att… (read more)

CrashID: bp-5b2cb490-913f-4ffa-8f1b-35cba0240323

Hello, since today I am experiencing instant crash on start up. It was perfectly fine yesterday (10 hours ago). Even attempting to open safe mode when offered also instant crash. Firefox is currently unuseable.

I believe the recent 124.0.1 is the issue ? Can this be confirmed, where can I check if this issue is widespread & the ETA to an eventual fix ?

Asked by diego.mrnj 1 year ago

Answered by zeroknight 1 year ago

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Address bar move itself to Narnia

For some reason, recent updates caused my Firefox address bar to misbehave. I have already murdered the unwanted search engine suggestions which the standard settings fa… (read more)

For some reason, recent updates caused my Firefox address bar to misbehave.

I have already murdered the unwanted search engine suggestions which the standard settings failed to kill - I just kept turning things off in about:settings until the garbage feature died.

However, I am still unable to address the most annoying bug.

When I start typing in address bar, the pop-up box with suggestions, rather than attach itself to the bottom of the address bar, goes to some imagined, predefined anchor point which is off screen, somewhere outside the confines of the window. As a result, I see some suggestions, but I no longer see what the hell I'm even typing. I am attaching a screenshot. This is super annoying, as I am literally forced to either use bookmarks, or type out urls in notepad then paste them over.

Anyone can help?

Asked by watotem 1 year ago

Answered by TyDraniu 1 year ago

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right click on tabs keeps showing me container

i just want to go back to how my right click worked before i hate this container feature and would like to just reopen my closed tabs with my right click i dont want to s… (read more)

i just want to go back to how my right click worked before i hate this container feature and would like to just reopen my closed tabs with my right click i dont want to see the container bs anymore.

Asked by gears5800 1 year ago

Answered by gears5800 1 year ago

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resize contents of panes while browsing

I have a current version of Firefox (v123.0 running on Windows 10) but I can't do what I used to be able to do? (And it is making me nuts!) I used to be able to resize … (read more)

I have a current version of Firefox (v123.0 running on Windows 10) but I can't do what I used to be able to do? (And it is making me nuts!)

I used to be able to resize the contents of a site - such as youtube or wordpress or tumblr - there would be a little % on the far right of the URL bar, and I could adjust that until the site was readable and all the pieces I wanted fit in. I can't find a control that will change this for me in the new version. Is it somewhere else? Did that control not port into the new version? Is is gone for good? (I really hope not!) I realize this is such a small problem, but it affects how I interact with basically every site online.

What makes this extra frustrating is that I'm not even certain I am using the correct terms for the thing I want -

Thank you for your patience -

Lee Thomson dancingcrowdesigns@gmail.com

Asked by dancingcrowdesigns 1 year ago

Answered by cor-el 1 year ago

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tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (read more)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Asked by sarah_fata_morgana 1 year ago

Answered by sarah_fata_morgana 1 year ago

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Bookmarks backup folder is empty after renaming the profile

I use mac and I have three profiles on Firefox to separate different accounts on the same websites, and today I renamed one of them from finder instead of just using the … (read more)

I use mac and I have three profiles on Firefox to separate different accounts on the same websites, and today I renamed one of them from finder instead of just using the rename option because it was an account name that I later changed (which was a stupid move, I should've just left it as is). However when I launched that profile all of my bookmarks, history and passwords in that profile had disappeared. I checked in finder and everything in my bookmarksbackup file had disappeared. I do have sync on but my bookmarks are not synced across profiles. Is there a way to restore my bookmarks?

Asked by VI 1 year ago

Answered by cor-el 1 year ago

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bookmark bar not appearing

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears… (read more)

hello! hope you are doing well, I recently got this problem where the bookmark bar does not appear on my browser even though it is on the "always show" option, it appears when I first open the browser, but once I enter any site, it disappears again, even on new tabs, and when I try different options for the BM, it makes it appear for one use only. I tried looking for solutions on the internet but to no avail. can you help me fix it? thank you in advance!

Asked by dina-3330 1 year ago

Answered by zeroknight 1 year ago

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Homescreen bug - blank survey

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to clo… (read more)

A blank survey pops up in my homepage each time I open Firefox, I haven't filled it yet since I don't know what it entails and what it is about. There is no option to close it either, and it seems bugged as it isn't going away even after updating the version of Firefox, it is still present on 125.0.2 version. Kindly assist regarding the same. I have attached a picture of the same herewith.

Asked by johnghosting 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (read more)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

Asked by deborahfeller 1 year ago

Answered by deborahfeller 1 year ago

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Suggestons cover the address bar.

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1! However when I launch the brow… (read more)

Whenever I try to write anything into the address bar the suggestions cover it completely and I can't see what I am writing, see Picutre1!

However when I launch the browser in troubleshoot mode from the help menu, everything works fine, see Picture2.

The only addon I have installed is Youtube adBlock. There are two plugins running, a codec by sisco systems and a decrypt module by google.

Could somebody help me with this problem?

Asked by Nevesincs 1 year ago

Answered by Nevesincs 1 year ago

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firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (read more)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Asked by Radu 1 year ago

Answered by zeroknight 1 year ago

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Have problem after 170 version with arping on my site

Hello, after your last updates from 170 version above, I lost the option to be able to arping through my site. On version 170 it worked after that it stopped working is t… (read more)

Hello, after your last updates from 170 version above, I lost the option to be able to arping through my site. On version 170 it worked after that it stopped working is there a way to enable arping on the latest browser versions. To one pictures is show error on second is from old version and work perfectly. Please if have some think to make work i love Mozilla browser and i wont to use. Thanks and regards

Asked by epoc 2 years ago

Answered by epoc 2 years ago

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Firefox update on or about 3-7-24

Right after a Firefox update on or about 3-8-24, when I click on the network icon on the Windows 11 system tray, the network icon in the Quick Access area is no longer th… (read more)

Right after a Firefox update on or about 3-8-24, when I click on the network icon on the Windows 11 system tray, the network icon in the Quick Access area is no longer there. But when you click on the network icon you see some soft of video player controls if you have a video open in Firefox, and the network icon is gone! I need to have the network icon restored. And BTW, when clicking the pencil icon to add something to the quick access, there is NO network icon to be added! Its not there, in fact, the "add" is greyed out, and the option for adding "network" no longer exists. I don't really like the video player controls that show up like in the photo, and would like to be able to make that go away.

Asked by fredmcdonald 1 year ago

Answered by fredmcdonald 1 year ago