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Why does Firefox revert to default settings after some updates? It happens randomly, so I never know when I will suddenly lose all of my settings.

It happened again tonight on my Windows 10 laptop. I started my laptop and opened Firefox. It had done an update and displayed a screen saying "Welcome to Firefox." I lost my default home page and all of my user settings. Everything was the factory default. I have used Firefox for many years. This problem is happening more and more often.

Hi Support Team, Hope you are doing well. Do you have any issues with the service as I see from https://downdetector.pl/status/duckduckgo/ 144 was reported?

If you can just email me about reason if there was any malicious activities I happy to help.

Thanks RO

Hi,

for at least six months my Yahoo address can very often not be reached using the Mozilla browser and I am informed that registration is not possible at the moment and I should try again after 60 minutes. This can happen several times a day. Obviously the problem is not caused by Yahoo but by Mozilla. I have found out that my Yahoo address is reachable without any problems via Google Chrome. Shall I turn to Google Chrome as default browser after using Firefox for some 15 years?

Werner Fink Germany

Hello Firefox Community,

I hope this message finds you well. I am reaching out to seek assistance regarding a critical issue I am facing with my Shopify store while using the Firefox browser. Currently, the problem revolves around the PayPal payment method selection, which seems to cause the entire process to stall, leaving users with no response.

1) I Have Win 10 64 bit laptop. Is Firefox 124 a 32-bit or a 64 bit application? How would I know?

2) Will a 64-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       -----       "      -----                                                                               -  if FF is 64-bit ?

Conversely 3) Will a 32-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       ---------------              "                  ---------------                           -  if FF is 64-bit ?

You can ignore the rest of my questions if you have no time for this.

Hint: Seeing as most software search functions are highly inadequate, I can only expect that AI will slow the workings of all software-operated system to a crawl or to a screeching halt. I see such an obvious lack of willingness to make software work for most people, instead of for the few geniuses who think everything goes without saying, that I have no confidence in software people anymore.

Software was once a promise, 40 or 50 years ago. Now it more and more becomes a promise unfulfilled. And nobody wants to do anything about it. It's not even recognized as a problem. Sadly, this happens in Community operated software like Mozilla just like in the big for profit Apple, Google, Microsoft, etc enterprises. I am trying to be as kind as possible in this.

Extra credit: 4) Why does the search term "Version" produce zero result in Firefox "Settings"? Seems like a very, very common term.

5) I am pretty sure that "Sharing Trouble-shooting Information" will not help you with answering my questions. How much do you want to bet on that?

6) Why can't search software answer a question with another question, asking intelligently for more detail

in order to decipher what the initial question might require to be answerable?

When I click on the Firefox link I get

Hmm. That address doesn’t look right.

Please check that the URL is correct and try again.

Why would this happen just today?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Good afternoon, We are the developers of a web application and are experiencing issues with the tab constantly crashing in response to a variety of actions performed inside the app. We've spent the day trying to identify and fix the bug, but I'm beginning to think that the issue may be on the Firefox browser side, and not our application. You can check out some of our crash reports (some examples below): bp-4bd3f3b6-7ef5-4915-8fe4-9696b0240207 bp-fd284c7a-a42a-4fd8-a283-d9f3f0240207 bp-9958483b-3c49-402c-8276-928e60240207 bp-7da1af1a-d6db-4533-a5d1-fe4eb0240207

I just removed Firefox from my laptop completely and installed the old version (121.0.1). With that version I could not recreate the problem at all. It did not occur even once, even though I tested all sorts of different actions and scenarios for over an hour. As soon as I updated to the current browser version 122.0.1, the problem is back and the tab keeps crashing. Any idea what might be causing this?

Thank you for your help and best wishes, Anika

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works as does the Forget Password and "Show" password links work. Everything works fine in both Chrome and Vivaldi.

This just started within the past month or so. I'm exhausted with today's software because every update breaks something else. Sigh...

Firefox v122.0 Windows 10 Pro

[This is a copy of the question asked [https://support.mozilla.org/en-US/que.../1438606|here]; you cannot ask questions that target Firefox Desktop on mobile.]

Hello all,

Recently, I was browsing a website when Firefox (Windows 10, version 122) suddenly showed me an info bar asking me to turn on DRM content. While the message seems clear, I still wish to ask if it may be possible that websites force Firefox to download DRM modules and load them against my choice (and if possible to explain, how Firefox knows that DRM content is present on the page to begin with).

A copy of the pop-up I found online: Image

Thank you all in advance!

Video play problem on Mac Current Firefox version fails to play videos on my Mac (OS 14.2.1). When I click play on a video on any website, the video is extremely slow to start, then immediately stalls for several minutes at a time. My internet connection isn't the issue I'm getting over 650 MBS. I assume the problem is with Firefox, because both Safari and Opera play videos just fine.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

Yesterday I tried updated an old pc that has windows 10. When I checked the computer this morning the start menu shows a shortcut to Firefox private and says I downloaded it yesterday.

Frankly this caused my wife to raise concerns about what I’m doing and I’m trying to clear my name.

I have never used Firefox private. I did not download it either.

Is it possible that the shortcut somehow automatically downloaded? Is there a way that I can show her the private browsing history which should be empty anyway?

In short, can you help me clear my name?