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Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 2 years ago

Last reply by TyDraniu 2 years ago

  • Solved
  • Archived

moving tabs back to below menu bar

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css … (read more)

Firefox updated and now my tabs are above the address bar, I hate it. I have went through all the information I could and created a new chrome folder, downloaded the css and changed user preferences but it sets the tabs to the bottom of the screen not just below the address bar. I think I need a different set of code for the css but cant find a copy. Does anyone know what to do?

Asked by sharkeyandgeorge 2 years ago

Answered by sharkeyandgeorge 2 years ago

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  • Archived

What content is required in userChrome.css to move the tabs bar under all other bars?

Every solution which I have found for Firefox 89 "Proton" so far which moves the Tabs Bar below the Navigation Bar (AKA "address bar"), with the Menu Bar above it, does N… (read more)

Every solution which I have found for Firefox 89 "Proton" so far which moves the Tabs Bar below the Navigation Bar (AKA "address bar"), with the Menu Bar above it, does NOT move the Tabs Bar below the Bookmarks Bar. The Bookmarks Bar appears to be overwritten and blank, and occupies space below the Menu Bar, Navigation Bar, and Tabs Bar. This empty space separates the three bars which are implemented and the content of the currently-selected tab below it.

Currently, my userChrome.css file is a copy posted by Cor-el (?):


@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul");

/* TABS: below nav-bar - fixed for 108+,113+ */

/* ROOT -variables */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;
  
  --tab-min-height: 25px !important; /*override density*/
  --tab-min-width:  80px !important; /*override default*/
}

/* TABS: below nav-bar - no longer needed in 113+ *//*
#navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {
  -moz-box-ordinal-group: 10 !important;
  order: 10 !important;
}
#TabsToolbar {
  -moz-box-ordinal-group: 1000 !important;
  order: 1000 !important;
}
*/

/* TABS: position */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0 !important;
  width: 100vw !important;
}

/* for 107 and lower - disable this rule in 108 and newer *//*
#tabbrowser-tabs {
  width: 100vw !important;
} */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  position: relative !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
#tabbrowser-arrowscrollbox,
#tabbrowser-tabs .tabbrowser-tab {
  min-height: var(--tab-min-height) !important;
  max-height: var(--tab-min-height) !important;
}

#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* indicators - hide  */
.private-browsing-indicator {display: none !important;}
.accessibility-indicator    {display: none !important;}

/* window controls in full screen - hide*/
#TabsToolbar #window-controls {display: none !important;}

/* caption buttons on tab bar - hide */
*|*:root[tabsintitlebar]:not([inFullscreen="true"])
 #toolbar-menubar[autohide="true"] ~ #TabsToolbar
 .titlebar-buttonbox-container {display: none !important;}
________________________________________________________________________________________________

Evidently, the text editor for this website does several things to the above original text that, frankly, seem unnecessary and undesirable. The .CSS file is just an unformatted text file, so what is the problem with simply copying its contents and pasting it in to the body of this post?

Which is also to say that I do NOT have a clue as to what any line in the file is meant to do, what effect it has, why it is even in the file at all, or why it is written in the way that it is. So DO NOT tell me that I "CAN" create a Cascading Style Sheet on my own when I cannot even modify one that has been provided.

On the face of it, something is missing from the above CSS text. What change needs to be made to the above content so that the Bookmark Bar will appear between the Navigation Bar and the Tabs Bar??

Thank-you very much for your time and attention to this request for assistance.

Asked by Blacklisted 2 years ago

Answered by DB-1 2 years ago

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How to Turn Off Data Collection in Mozilla VPN

Hey there, When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would… (read more)

Hey there,

When first opening the MozillaVPN app (in Linux) it gave me to option to consent or decline to data collection of technical information. I consented but would like to decline/turn it off. I know how to do this for the Firefox browser, through the settings and privacy tab; however, I'm having trouble finding a way to turn off / opt-out for MozillaVPN.

Thanks!

(I'm asking this question in this Firefox forum because I was unable to make a new post in the MozillaVPN forum.)

Asked by crabbybabbler 2 years ago

Answered by edubon 2 years ago

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Import Extensions from Chrome

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I kno… (read more)

Anyone know if there is a way to import Google Chrome extensions into Firefox. I am moving over and want to make it easy. When I search all I get is bookmarks which I know how to do.

TIA!

Ron

Asked by Ron 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 2 years ago

Last reply by Paulgi 2 years ago

  • Solved
  • Archived

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 2 years ago

Answered by cor-el 2 years ago

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Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (read more)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 2 years ago

Last reply by AliceWyman 2 years ago

  • Archived

Right click Menus and Bookmark folders spacing

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the su… (read more)

Hi, I've just spent all day trying to follow all the different suggestions here regarding these issues. Adding all sorts of things to the userChrome CSS but 95% of the suggestions have no effect at all [I'm seriously non-technical, so I have no idea if I'm doing it correctly though...probably not] The only thing that I can change is the Tab Height...nothing else changes regardless of what numbers I put in there. The only way I've been able to make the Bookmarks folders usable at all is to enable Compact mode via about:config. But that actually makes it way too compact now...from one extreme to the other. At least it's usable now...so not the end of the world, but the right click menu still has way too much space between every entry [Compact mode made no difference to that at all]. I don't know how to make a screenshot of those menus :) so I took a couple of pics of the screen...can someone please show me what to add to the CSS file to make these ridiculously big spaces between the menu items way smaller...like they used to be before this Proton came in? I tried tons of things that people said to add to the CSS to fix this menu spacing thing but none of them changed anything. I'll include the CSS file that I have below. Thanks a lot

ps: for some reason the pics always come out sideways here

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Modify to change window drag space width */
/*
Use tabs_on_bottom_menubar_on_top_patch.css if you
have menubar permanently enabled and want it on top
*/

/* IMPORTANT */
/*
Get window_control_placeholder_support.css
Window controls will be all wrong without it.
Additionally on Linux, you may need to get:
linux_gtk_window_control_patch.css
*/

:root{ --uc-titlebar-padding: 0px; }
@media (-moz-os-version: windows-win10){
:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }
}
#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,
#TabsToolbar > .titlebar-buttonbox-container{
position: fixed;
display: block;
top: var(--uc-titlebar-padding,0px);
right:0;
height: 36px;
}
/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */
@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){
:root{ --uc-titlebar-padding: 0px !important }
.titlebar-buttonbox-container{ left:0; right: unset !important; }
}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 24px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 60%; }

#titlebar{
-moz-box-ordinal-group: 2;
-moz-appearance: none !important;
--tabs-navbar-shadow-size: 0px;
}

.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */
toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }
#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

:root{ --uc-window-control-width: 0px !important }

#navigator-toolbox{ padding-top: calc(24px + var(--uc-titlebar-padding,0px)) !important }

#toolbar-menubar{
position: fixed;
display: flex;
top: var(--uc-titlebar-padding,0px);
height: 24px;
width: 100%;
overflow: hidden;
}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 24px; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }
#toolbar-menubar > spacer[flex]{
order: 99;
flex-grow: 1;
min-width: var(--uc-window-drag-space-width,20px);
}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* TABS: height */*|*:root { --tab-toolbar-navbar-overlap: 0px !important; --tab-min-height: 24px !important;
--tab-min-width: 80px !important;

#tabbrowser-tabs {
width: 100vw !important;
}
#main-window:not([chromehidden*="toolbar"]) #navigator-toolbox {padding-bottom: var(--tab-min-height) !important;}

.tab-background {
border-radius: 8px 8px 0px 0px !important; border-image: none !important;
}
.tab-line {
display: none;
}

.tab-close-button {
color: red!important;
}

#nav-bar{ height:20px; }

/*** Tighten up drop-down/context/popup menu spacing ***/

menupopup > menuitem, menupopup > menu {
  padding-block: 4px !important;
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

Asked by Haruna 2 years ago

Last reply by Haruna 2 years ago

  • Archived

Saved passwords and users could not use in firefox.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty… (read more)

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Asked by wasay200312 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Print webpage enlarges 4x

When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or I… (read more)

  • When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
  • I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
  • The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.
Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

Asked by ZZZRSC 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (read more)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 years ago

Answered by MySha_61 1 year ago

  • Archived

YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (read more)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 years ago

Last reply by a111bear 1 year ago

  • Archived

Cannot disable fullscreen animation (F11)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work: Go to about:config Set: full-s… (read more)

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

Asked by Bla Blubb 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (read more)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Asked by dougumbarger 2 years ago

Last reply by ad96321 1 year ago

  • Archived

Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (read more)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Asked by foxxfamily 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (read more)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Asked by christopherthieleke 2 years ago

Last reply by Stef Caron 1 year ago