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restoring bookmarks

My computer crashed and I had to reset Windows 10. Files were maintained but apps were lost. I did not know the "recovery key" (I had password but this additional key is… (read more)

My computer crashed and I had to reset Windows 10. Files were maintained but apps were lost.

I did not know the "recovery key" (I had password but this additional key is required too - wtf?!!$) of my Firefox account and LOST ALL OF MY BOOKMARKS!!! This was years of research on specific subjects.

Is anyone aware of a way to recover these bookmarks? Your help is most appreciated!!!

-Deas

Asked by dm4 2 weeks ago

After restarting my computer Firefox acts like it just got installed

Normally after I restart my computer everything in Firefox works just fine. I have the "restore last session" turned on and it will load my last session. But the last two… (read more)

Normally after I restart my computer everything in Firefox works just fine. I have the "restore last session" turned on and it will load my last session. But the last two times I've restarted my computer I have to resign into my Mozilla account, "restore previous session" is not an option, I have to reinstall my add-ins. It fortunately still has my history but it's a super big hassle as I keep browser tabs open to remember things.

I'm on a 2020 MacBook Pro running version 10.15.7 and I'm using Firefox version 80.0.1.

Asked by andrewwarren510 1 week ago

Firefox deleted all my computer files that were on my Desktop...

Short Story: So basically I am a fool....I just screwed myself and told Firefox to go ahead and delete my entire Desktop folder that is now unfortunately unrecoverable...… (read more)

Short Story:

So basically I am a fool....I just screwed myself and told Firefox to go ahead and delete my entire Desktop folder that is now unfortunately unrecoverable.... I think? Is there hope?

Long Story: So for the past few days I've been noticing that the audio from any video that I play on Youtube and other websites keeps getting cut off. My temporary fix was to hit refresh but rewinding and pausing and resuming the videos also worked. I thought it was either a Windows update (am using Windows 10 Pro) or something was wrong with the audio hardware/software on my computer.

Lo and behold, it was actually Firefox because the audio was fine on both Chrome and on Microsoft Edge. Decided to do a quick Google search for a solution and someone suggested to create a new profile using about:profiles in the url. So I did, and being the fool that I am, I went ahead and decided the location of the new profile to be on my Desktop. So I opened Firefox with the new profile and it fixed the issue. The audio on every video that I played was finally working as it should. But then I decided to go back to the old profile to see if the audio was still working and it was for some strange unknown reason, so I went ahead and deleted the new profile I created and I also accidentally deleted all the files and folders that was on my Desktop..... It even gave me a warning that I chose to ignore, silly me.

I did not know that Firefox was capable of bypassing the Recycle Bin and deleting files on hard drives, this is shocking!

I used the Easeus Data Recovery Wizard and it did not find anything except for old files that were already deleted a long time ago. I even checked the Recycle Bin to no avail.

Thanks for any help but I feel I am at a lost.....

Asked by Sam Porter Bridges 1 week ago

My computer crashed and after rebooting I lost most of my Firefox browsing history. Is there a way to recover it?

I rebooted my computer after it crashed, due to what appeared to be a hard drive error (at first when I restarted the computer I got the message, "Default Boot Device Mis… (read more)

I rebooted my computer after it crashed, due to what appeared to be a hard drive error (at first when I restarted the computer I got the message, "Default Boot Device Missing or Boot Failed)". Once I managed to get the PC started again I opened Firefox and found out that all of my saved passwords were gone as well as nearly all of my browsing history, which goes back over a year. Strangely enough, not everything is deleted - there are still several webpages that I visited in the past that still show up in the browser history, especially from the last few months. Not only that, but when I scroll through list of web results, webpages that I previously visited are still highlighted in purple, even though many of them do not show up in the much reduced browser history. Does this mean that the remainder of the browsing history is still somewhere? The Firefox profile is the same one as before the crash.

Thank you!

Asked by liammurrayfolder 6 days ago

  • Archived

i thought i had deleted my connection on this pc but it looks like ive deleted my account, can i retrieve my account back

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to re… (read more)

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to retrieve my account as its in use on 5 pcs

Asked by ashley.morgan 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (read more)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 years ago

Answered by guigs 5 years ago

  • Archived

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (read more)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 5 years ago

Last reply by guigs 5 years ago

  • Archived

Loss of accounts from Tbird

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a singl… (read more)

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a single Account on the left of screen 'Local Files' !! No folders, no Emails. Investigated further, and found that my Sky accounts were still listed, but my BT ones had disappeared. No way could I resurrect them - no way could I persuate the system to list the Sky accounts seperatly or show folders. After a while. some Emails began to appear in an inbox under the Local Folders on the left. I decided to overwrite the data on the laptop from my desk PC - using Mozbackup (no-one said this wasn't kept up to date !!!) Didn't work - nothing changed, so took the ultimate solution which works when any other program has crashed - delete prog & re-install. Lost the profile !! Copied it from Desk machine - no luck. My final solution is to sweep the laptop clear of all Tbird info, install a new copy, and put all my accounts and files back in. Will that work ??? Last question - WHY isn't Mozbackup being kept up to date ? It's such an easy program to use ! Far better than all this fiddlig around.

Asked by Compound65 3 years ago

Last reply by christ1 3 years ago

  • Archived

Thunderbird 52.3.0 has lost all configuration

Thunderbird was working fine (have been using as my main email reader for many years). Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbi… (read more)

Thunderbird was working fine (have been using as my main email reader for many years).

Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed).

Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Asked by eddarnell 3 years ago

Last reply by christ1 3 years ago

  • Archived

extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (read more)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Bookmarks dissappeared on on machine with Firefox Account

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all … (read more)

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

Asked by paulsun 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can I restore my history?

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first p… (read more)

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first places.sqlite something else) and restarting as suggested but the history still won't show up, and when I check the folder, places.sqlite is once again places.sqlite.corrupt (with a places.sqlite file just above it.)

Is there a way to somehow get Quantum to read my old history?

Asked by jon83 2 years ago

Last reply by WestEnd 2 years ago

  • Solved
  • Archived

All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (read more)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Asked by Owen 2 years ago

Answered by FredMcD 2 years ago

  • Archived

my firefox sync account lost all the information(bookmarks, passwords, etc.)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was l… (read more)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was lost. Is there any chance those data are somewhere and can be retrievable? Thanks in advance for the support. Regards, Francesco

Asked by francescoimme 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Upgraded to Firefox 58 and lost passwords

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import pa… (read more)

Good evening all Just upgraded to Firefox 58 on a Mac and no longer have any saved passwords. Managed to import bookmarks from old version but can't find how to import passwords. Thanks in advance

Asked by ComputerLuddite 2 years ago

Last reply by FredMcD 2 years ago