All Products Support Forum

On updating from FF3.5.10 (good :-) to FF3.6.6 (bad :-( ): No session-restore option; no menu drop-down "Recently bookmarked" list. (Sys=winXP sp3) 1. can a non-techy fix this?  :-( 2. how do I recover to FF3.5.10? - I liked it very much ! - thanks to all at Mozilla :-)

file,edit,view,favourites,bac,forward,history.reload,print, mail icons went missing when i was deleting history freom my page

Operating system

windows xp

Hi. My system recently went through a "system recovery" which washed everything away, restoring it to its original settings, etc. I reconnected to Firefox and it is like a clean slate. Is there somewhere I could get my old bookmarks back? Thank you.

I attempted to add the view photos option to facebook only and i managed to somehow erase all photo images on every website or page. NO photos anymore,anywhere!!!! Please help

Just upgraded to 3.64. Now I cannot create new bookmarks either by dragging a URL or trying to create a new one in organize bookmarks. For existing bookmarks when I hit properties on the pop up menu all I get is a title bar that says "bookmark properties for (name of bookmark)" but I can't resize it or otherwise manipulate the title bar to access information or change the properties

I added a skin which I thought was just a colour onto my home page iGoogle and can't remember how I did it. Now I have 2 themes on top of the page and only want the iGoogle setting. How can I get rid of the top one?

Does changing the default value of a preference in firefox.js gets affected for all the users. I tried changing the default balue of "browser.startup.homepage" to "yahoo.com" in firefox.js but yahoo.com is not getting set as the home page. Any reasons why as I am missing something here. Any help to resolve this is greatly appreciated. I have been trying to acheive this programatically.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.4; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618; msn OptimizedIE8;ENUS; NET_mmhpset)

I tried to organize bookmarks (which I would still like to do) to put those I use frequently near the top of the list. When I went into "organize" I accidentally chose the option to put one site in the sidebar, and can't find the menu to get it back out again

I usuall customise my toolbar by dragging the new tab box there. However recently each time i have closed firefox its disappeared? I have to add it again every time. Does anyone know how can I stop this happening? Thanks in advance :D

my navigation bar was disabled via a right click to make more space on the screen. Now I cannot retrieve it or any other toolbars. I cannot navigate the web, nor look into any bookmarks, files, tools, anything and no ammount of "options" tinkering is helping. what should I do so that I can freely browse again?

I keep getting a notice that I need a plugin to view something. I DO NOT WANT THE PLUGIN and DO NOT WANT TO KEEP SEEING THIS HUGE NOTICE. How do I get rid of this annoyance once and for all (it's flash).

The Imported bookmarked favicons from my old computer are all blank. Is there any way I can bring back the associated website favicon images without having to go through and click on each one individually? I have hundreds of bookmarked pages which I regonise by their favicon icons.

I recently updated to the newest version of Firefox. In my old installation when I went to a site that required a userid and password the memorized info was automatically filled in in the appropriate box. If I changed the password a panel would drop down out of the toolbar and ask me if I wanted to remember the change. In my new installation there is no auto fill and the toolbar does not drop down. I've looked everywhere in options and I can't figure out how to enable these features. The userid and passwords ARE being remembered though. As soon as I put the cursor in the box and type the first letter it auto fills the rest. I want it to do that without me having to move the cursor and type the first letter. Thx!

I saved my bank card on my banks website and now I have to change the card. I have tried deleting the bank card, the correct window pops up saying "do you want to...". I say yes and the bank card remains. I have even tried just using the "add a new card" feature and it won't store. I have to use IE for my banking until this gets fixed.