Showing questions tagged: Show all questions
  • Archived

Firefox works (just) once.....

Crash ID: bp-99dd61b8-825a-4293-83a7-b66df1171211 OS Name Microsoft Windows 7 Professional Version 6.1.7601 Service Pack 1 Build 7601 Processor Intel(R) Core(TM) i7-4790K… (read more)

Crash ID: bp-99dd61b8-825a-4293-83a7-b66df1171211

OS Name Microsoft Windows 7 Professional

Version 6.1.7601 Service Pack 1 Build 7601 Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s) Installed Physical Memory (RAM) 16.0 GB

FireFox isn't working (!) Symptoms:

Uninstall FF, delete all relevant folders as per instructions. Run MalwareBytes, AVG scan, CCleaner registry scan, etc. Install latest FF, opens first time, but with blank window, minimal toolbar, non-functioning URL box and non-functioning close (x) button - have to use drop-down and exit to close. During this one session can import settings/bookmarks with MozBackup. Close FF, try to open again, get error message from Windows as per image. However, the firefox.exe file really is there where it should be and still produces same error even when permisssions. Shift and click on shortcut does nothing at all. Exactly the same overall problem when in Windows Safe mode. Any ideas?

Asked by iconstab 2 years ago

Last reply by iconstab 2 years ago

  • Archived

Firefox crashes

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few… (read more)

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few upgrades of windows 10. However, I can't use the Firefox in April 11th. 崩溃 ID: bp-3f323480-6994-4f4d-8aaf-ff8241180411

Asked by Yang0113 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Constant tabs crashing on tradingview.com

Firefox on OS X appears to be the only modern browser I've used which is incapable of handling the charting functions on tradingview.com (as well as many of the other sit… (read more)

Firefox on OS X appears to be the only modern browser I've used which is incapable of handling the charting functions on tradingview.com (as well as many of the other sites I use daily.)

I am attempting to do some pine scripting, and the tab is crashing and destroying my work about once every half hour or so. Or, WAS atttempting, because as of this minute I will no longer be a Firefox user anymore. I've had enough of the constant problems. Opera, Chrome, and Safari all have no problem at all running all the features on TradingView, and all they're faster, less buggy browsers to boot.

Bug reports: https://crash-stats.mozilla.com/report/index/bp-17707b9c-1ff8-4de8-a55a-704380180429 https://crash-stats.mozilla.com/report/index/bp-1b7809fc-c568-4bce-9be6-eef2a0180429 https://crash-stats.mozilla.com/report/index/bp-06f99fbf-fe96-430f-8b5e-d75ea0180429

I gotta say, I was away from Firefox for a few years, and when I came back, I expected to find an even better browser than it used to be. Instead, I have found that the former best browser out there has become a dreadfully slow, buggy piece of garbage that requires constant troubleshooting feels more like the 1998 Internet Explorer experience than anything I've used since. Did Mozilla spend the last few years regressing instead of improving the code???

We're well into the web 2.0 era, Mozilla. You might want to make a browser that's capable of dealing with it.

Asked by mikirby 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

Hi, Firefox crashes when connecting to application in non-private mode, but does not crash when connecting in private mode. Below is the crash report. Accessibility: Act… (read more)

Hi,

Firefox crashes when connecting to application in non-private mode, but does not crash when connecting in private mode. Below is the crash report.

Accessibility: Active AccessibilityClient: firefox.exe|65.0.0.6963 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x591b AdapterDriverVersion: 21.20.16.4627 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.0.12,screenshots%40mozilla.org:35.0.0,webcompat%40mozilla.org:3.0.0,formautofill%40mozilla.org:1.0 AvailablePageFile: 25188855808 AvailablePhysicalMemory: 22767136768 AvailableVirtualMemory: 140735584608256 BIOS_Manufacturer: HP BlockedDllList: BreakpadReserveAddress: 1722382155776 BreakpadReserveSize: 83886080 BuildID: 20190124174741 CPUMicrocodeVersion: 0x8e ContentSandboxCapable: 1 ContentSandboxLevel: 5 CrashTime: 1549399057 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1549371644 MemoryErrorCorrection: None ModuleSignatureInfo: {"CrowdStrike, Inc.":["umppc8305.dll"],"Elastica Inc.":["RAgentDrv.dll","RAgentNsp.dll"],"Malwarebytes Corporation":["mbae64.dll"],"Microsoft Corporation":["api-ms-win-crt-runtime-l1-1-0.dll","api-ms-win-crt-string-l1-1-0.dll","api-ms-win-crt-heap-l1-1-0.dll","api-ms-win-crt-stdio-l1-1-0.dll","api-ms-win-crt-convert-l1-1-0.dll","api-ms-win-crt-locale-l1-1-0.dll","api-ms-win-crt-math-l1-1-0.dll","api-ms-win-crt-time-l1-1-0.dll","api-ms-win-crt-filesystem-l1-1-0.dll","api-ms-win-crt-environment-l1-1-0.dll","api-ms-win-crt-utility-l1-1-0.dll","api-ms-win-crt-multibyte-l1-1-0.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["ole32.dll","setupapi.dll","wintrust.dll","wtsapi32.dll","evr.dll","MSAudDecMFT.dll","mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","ondemandconnroutehelper.dll","explorerframe.dll","twinapi.dll","dataexchange.dll","aepic.dll","mscms.dll","ntshrui.dll","oleacc.dll","OneCoreUAPCommonProxyStub.dll","DWrite.dll","srvcli.dll","wscapi.dll","edputil.dll","credui.dll","OneCoreCommonProxyStub.dll","cscapi.dll","NapiNSP.dll","dxva2.dll","usp10.dll","dbgcore.dll","dbghelp.dll","pnrpnsp.dll","winrnr.dll","wsock32.dll","version.dll","cldapi.dll","linkinfo.dll","urlmon.dll","fltLib.dll","rasadhlp.dll","secur32.dll","AudioSes.dll","MMDevAPI.dll","nlaapi.dll","wshbth.dll","avrt.dll","RTWorkQ.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","mfplat.dll","FWPUCLNT.DLL","winnsi.dll","msvcp110_win.dll","policymanager.dll","iertutil.dll","d3d11.dll","dcomp.dll","WinTypes.dll","CoreMessaging.dll","CoreUIComponents.dll","TextInputFramework.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","rmclient.dll","twinapi.appcore.dll","dwmapi.dll","gpapi.dll","dxgi.dll","wininet.dll","winhttp.dll","propsys.dll","ntmarta.dll","winsta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","bcrypt.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","powrprof.dll","msasn1.dll","kernel.appcore.dll","ucrtbase.dll","bcryptPrimitives.dll","crypt32.dll","windows.storage.dll","KERNELBASE.dll","msvcp_win.dll","win32u.dll","cfgmgr32.dll","gdi32full.dll","shell32.dll","msvcrt.dll","imm32.dll","rpcrt4.dll","imagehlp.dll","shlwapi.dll","oleaut32.dll","advapi32.dll","user32.dll","SHCore.dll","msctf.dll","ws2_32.dll","nsi.dll","clbcatq.dll","sechost.dll","psapi.dll","combase.dll","gdi32.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","mozavcodec.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Symantec Corporation":["IPSEng64.dll","sysfer.dll"]} MozCrashReason: MOZ_CRASH(Should never get here!) Notes: FP(D00-L1000-W00001000-T000) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1436, AdapterSubsysID2: 00000000, AdapterDriverVersion2: 22.21.13.8216DWrite? DWrite+ WR? WR- OMTP? OMTP+4 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 624562 StartupCrash: 0 StartupTime: 1549371644 SystemMemoryUsePercentage: 33 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190124174741","version":"65.0","vendor":"Mozilla","displayVersion":"65.0","platformVersion":"65.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32647,"virtualMaxMB":134217728,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":158,"stepping":9,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":16299,"windowsUBR":904,"installYear":2018},"hdd":{"profile":{"model":"SAMSUNG MZVPW256HEGL-000H1","revision":"CXZ74H0Q"},"binary":{"model":"ST1000LM049-2GH172","revision":"RXM3"},"system":{"model":"SAMSUNG MZVPW256HEGL-000H1","revision":"CXZ74H0Q"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","adapters":[{"description":"Intel(R) HD Graphics 630","vendorID":"0x8086","deviceID":"0x591b","subsysID":"00000000","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"21.20.16.4627","driverDate":"3-9-2017","GPUActive":true},{"description":"NVIDIA Quadro M2200","vendorID":"0x10de","deviceID":"0x1436","subsysID":"00000000","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvbl.inf_amd64_bbeca577fe7053a8\\nvldumd.dll","driverVersion":"22.21.13.8216","driverDate":"5-9-2017","GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3440,"screenHeight":1440,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":3440,"screenHeight":1440,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"d3d11","gpuProcess":{"status":"available"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"},"advancedLayers":{"status":"available"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"isWow64":false,"sec":{"antivirus":["Symantec Endpoint Protection"],"antispyware":null,"firewall":["Symantec Endpoint Protection","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","browser.search.widget.inNavBar":true},"sandbox":{"effectiveContentProcessLevel":5},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!/google-b-1-d.xml","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="},"searchCohort":"nov17-2"},"profile":{"creationDate":17855},"addons":{"activeAddons":{"ciscowebexstart1@cisco.com":{"version":"1.0.12","scope":1,"type":"extension","updateDay":17904,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join WebEx meetings using Firefox ™","name":"Cisco WebEx Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17904,"signedState":2},"screenshots@mozilla.org":{"version":"35.0.0","scope":1,"type":"extension","updateDay":17932,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17345},"webcompat@mozilla.org":{"version":"3.0.0","scope":1,"type":"extension","updateDay":17887,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17345},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17932,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form

Asked by jhadley2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

inspector crash

Occurs every time I use inspector on elements. Mac High Sierra. Latest build of FF. I use the inspector to inspect an element and its styles, it crashes the browser. … (read more)

Occurs every time I use inspector on elements. Mac High Sierra. Latest build of FF. I use the inspector to inspect an element and its styles, it crashes the browser.

Asked by nixemos 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Under recent win10 update slows to crash after sleep/hibernate

As an experienced Firefox user with 1.000.000 license, I feel obliged to note you that on Dell Vostro 15 3000 series Intel i3core running on Win 10 platform, browsers slo… (read more)

As an experienced Firefox user with 1.000.000 license, I feel obliged to note you that on Dell Vostro 15 3000 series Intel i3core running on Win 10 platform, browsers slows to the limit of crashing after waking up from sleep/hibernate mode. No several huge tabs, just gmail account opened. Several times, in fact, on regular basis. Not a big deal for an old chap (52), but ... there is, I suppose, an easy fix.

Tnx for your efforts and achievents,

Yours syd.bgd@gmail.com

Asked by syd.bgd 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Crash problem

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821 Dear S… (read more)

https://crash-stats.mozilla.com/report/index/5a6fd7fe-fae1-4d69-9a93-1ad820180821 https://crash-stats.mozilla.com/report/index/19f9d9fc-2398-4929-bd9c-938220180821

Dear Sirs, Firefox continu to crash (most of all after reproducing video). I remain in wait of your kind answer, thanks. Best regards

Asked by sanch 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox closing on startup

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again. Is this an issue that others are having with Firefox for Windows … (read more)

I'm not getting a crash report, it just closed on random and whenever I started it up, it closed again.

Is this an issue that others are having with Firefox for Windows 8.1 or is it a virus I should be looking out for?

Asked by RobbyBloom 1 year ago

Last reply by FredMcD 1 year ago