Showing questions tagged: Show all questions
  • Archived

Firefox crashing on startup

Hi, My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tab… (read more)

Hi,

My Firefox app has been refusing to startup since yesterday, just crashing every time it attempts to start. I assume it's because I have an exorbitant amount of tabs open, but I'm not 100% sure. I tried refreshing Firefox, but the problem is that attempting to refresh loses all my tabs with no way of getting them back. I've tried refreshing previously, and afterwards I would get the option to choose which tabs/windows I would like to restore, but now I'm not getting that option so I'm forced to see if there's any other solutions. I haven't lost any of my previous data after trying to refresh once, since it's saved in the profile in the "Old Firefox Data" folder, but I just want to see if there's any solution that won't require me to start fresh.

I've submitted a crash report through Firefox, the report ID is: bp-dd3d8911-2bc3-4471-a0b3-1f1a60220404

Please let me know if you can help or if there's any other information you need. Thank you!

Asked by vaheabgaryan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to open PDFs after downloading them via Firefox

I have been using my iPad for about two weeks now and have been noticing that I can't open some pdfs. In the file browser they appear without a preview and if I click on … (read more)

I have been using my iPad for about two weeks now and have been noticing that I can't open some pdfs. In the file browser they appear without a preview and if I click on them nothing appears (see Image).

Since then I've tried to find out how that happens and have noticed, that whenever I download a pdf in Firefox with my iPad via: - Opening the pdf in Firefox - Clicking on the context menu on the topright with the three Bars_ - Clicking Share - Clicking on Save to Files - Proceeding to save the pdf at whatever place

I've also tried click on Open in GoodNotes after clicking on Share, what is where I first noticed this problem, because then I get some mysterious error message saying something like "Unable to Import: Import Failed: Cannot open URL at file ....".

It seems to me as if the PDFs I download via the Firefox browser on my iPad seem to be broken somehow. I have also tried different sources in the web and wherever I download a pdf with the Browser the same issue appears.

Whenever I download PDFs with Safari I dont face that problem, however I'm a quite happy Firefox Desktop user and have been for a lot of years now and as such I would not like to have to use Safari on my iPad.

I have also tried restarting my iPad multiple times and have reinstalled the Firefox app and looked for updates. Furthermore I am a 100% sure those files I have in my File Browser or rather am downloading via Firefox are in the right format in this case PDF.

Thank you in advance, Raoul

PS: Since the uploading images feature doesn't seem to work for me I will upload the images afterwards

Asked by Raoul 1 year ago

Last reply by Raoul 1 year ago

  • Archived

Crashing

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it r… (read more)

Hello: I found on a help page the info for submitting crash reports, but tonight's crash wasn't listed as a crash. I was just browsing and my screen went blank. When it returned, my tabs came back but they all have to be reset. e.g., I have to log back in to by Twitter, Facebook, and all other password protected accounts. This happens frequently and it is very annoying. I'm reporting this hoping that the problem can be fixed.

Sincerely,

Asked by metaphysicial 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Hulu & YouTube

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me.… (read more)

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

Asked by justinomarsmith 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bollingerjack adware

Hi it appears that My Firefox on IOS has contracted the above virus/malware/adware. Is there a process to clear it out of My iPad? I am getting pop up’s and redirects t… (read more)

Hi it appears that My Firefox on IOS has contracted the above virus/malware/adware.

Is there a process to clear it out of My iPad?

I am getting pop up’s and redirects to their pages.

Thanks

Asked by dirtpoor 1 year ago

Last reply by NoahSUMO 1 year ago

  • Archived

Dark mode

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mod… (read more)

My dark mode keeps switching back to light. And I’m not talking about pages that are white regardless. I’m referring to pages like my home page. I keep it set on dark mode all the time. And I keep have to switch from dark to light over and over again to fix it to fix other pages that are normally dark.

Asked by Brian Davis 1 year ago

Last reply by megamorphg 1 year ago

  • Solved
  • Archived

Password Button No Longer Showing Up?

This has only just started happening, and I’m certain there wasn’t an iOS update. Whenever I go to a login page, the passwords button that used to appear above the keyb… (read more)

This has only just started happening, and I’m certain there wasn’t an iOS update.

Whenever I go to a login page, the passwords button that used to appear above the keyboard no longer appears.

I’m running Firefox Daylight 99.3 (9185) and iOS 15.4.1 (19E258).

Anyone else having this issue?

Asked by coreyhunt 1 year ago

Answered by Infinity__ 1 year ago

  • Archived

‘why cant I open the application “Firefox” because it may be damaged or incomplete.’

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN IC… (read more)

When trying to open the Firefox icon on my computer I was told cant I open the application “Firefox” "because it may be damaged or incomplete." SOMEHOW HAVE NOW GOT AN ICON MARKED FIREFOX 2 AND MANY OF MY IMPORTANT BOOKMARKS HAVE DISAPPEARED



/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox (desktop) section as by "computer" you are running macOS.

Asked by DenaVincent 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Firefox hängt sich nach einigen Sekunden komplett auf

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann … (read more)

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann wird mir das Firefox Logo ein paar Sekunden angezeigt und dann wird die eigentliche Webseite geladen die vorher sich aufgehängt hat. Bitte beheben.

Asked by michidielmann 1 year ago

Answered by Paul 1 year ago

  • Archived

Twint

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mob… (read more)

In Switzerland we have a payment App called Twint which is widely used for transferring money and payments. In most case you scan a QR code or put in a name and their mobile phone. However, when it comes to parking it accepts the QR code and then informs the user that Firefox can not deal with the financial transfer. In a telephone call with the Twint organisation this morning it was suggested that I change to Google Chrome!

What is the situation? Is somebody trying to work on a solution or did I really have to change to "Chrome" Andrew R. Nicoll ....

  • Archived

Firefox app on iPhone

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will sti… (read more)

My firefox app disappeared from my iPhone 6S. It still shows as being installed in settings. The only way I can access it is to go into App Store and open it. It will still not show up on the phone

Asked by kbudlong 1 year ago

Last reply by Joe 1 year ago

  • Archived

App keeps crashing when I first open it

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if… (read more)

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

Asked by Vespirey 1 year ago

Last reply by notice2 1 year ago

  • Archived

Cannot access websites

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com This is a website that works on every other browser and I had no problem usi… (read more)

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com

This is a website that works on every other browser and I had no problem using last year using firefox. At some point one of the updates (likely in 2022) has produced this error.

How can I fix this to access the website?

Asked by msfeeney2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Locked
  • Archived

Constant crashes when syncing enabled on Firefox app for iOS

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It a… (read more)

I am experiencing constant crashes while using Firefox app for iOS. The error message is the standard “Well this is embarrassing” message with no additional context. It appears to be occurring when sync is enabled - when I have it disabled I don’t experience any crashes, or at least so infrequently that I don’t notice it. While syncing is enabled however it crashes no matter what I am doing at the time, and as frequently as every couple minutes. The version in settings is Firefox daylight 102.1. I have uninstalled and reinstalled a couple times but the issues persists.

Asked by Conner 1 year ago

Answered by Kiki - Currently off (back April 16) 1 year ago

  • Archived

When I try to add a search engine on my iPad or iPhone, the app crashes.

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, … (read more)

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Asked by The Riddler 1 year ago

Last reply by Paul 1 year ago