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  • Archived

Galaxy Tab A (2016)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firef… (read more)

Hello! I use this tab. Galaxy Tab A (2016), unfortunately it is not capable to safe files from Firefox, e.g. PDF files. Samsung browser is working but I like to use Firefox. Best regards Ted Ernhill

Asked by ted43 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't download an image on mobile

I don't wanna go to where the mangoes is, i want to download this image of mangoes Long click doesn't work, a click give an option to share or visit like wth this is dumb… (read more)

I don't wanna go to where the mangoes is, i want to download this image of mangoes Long click doesn't work, a click give an option to share or visit like wth this is dumb

Asked by Kana 1 year ago

Last reply by Paul 1 year ago

  • Archived

while downloading file/files my mobile signal get disappears for few seconds

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds… (read more)

Hi Mozilla team. There is some problem with downloading, since few weeks when I use Firefox for download any file/files my mobile signal gets dissappears, for few seconds. Due to that my call gets drop too. This is very serious issue. I tried every possible way to fix this, so I reinstall Firefox but I'm still facing the same problem.

Asked by Ritik 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android crashes when a download is complete

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone … (read more)

Whenever i have tried downloading anything from firefox, it crashes the system and the boot logo appears. These crashes also take a lot of time to recover from. My phone is vivo s1 pro and its running android 12.

Asked by Ratul 1 year ago

Last reply by Ratul 1 year ago

  • Archived

a few issues I need help with

1- last week Firefox was blocking me from accessing certain sites that I always go to. 2- I cannot access about:config. I've tried signed in and out as well as with … (read more)

  1. 1- last week Firefox was blocking me from accessing certain sites that I always go to.
  1. 2- I cannot access about:config. I've tried signed in and out as well as with different search engines and I just get a blank screen. Help?
  1. 3- is it normal for FF to have permission to download files without notifying? I checked the permission list and seemed like there is alot of dangerous and malicious permission allowed as system permissions. Please help?
  1. 4- when I log in and check devices, 2 new logins show up. One says my phone's model # and the second one says logged into Firefox browser or something like that. Is it normal to have duplicates like that when I only use my Android phone?
  1. 5- I've tried and cannot find any way to login to my network or make any network changes? Please help?

I commented on play store and was told to send my question on here so they could be investigated more. Thank you for your help.

Asked by ryan116 1 year ago

Last reply by Paul 1 year ago

  • Archived

PDF not generated / corrupt

Hello, I tried to save a page as pdf = "pdf not generated". Then I tried again, seemed to work but couldn't open it. Any idea ? NB it is paying newspaper, I am a sub… (read more)

Hello, I tried to save a page as pdf = "pdf not generated". Then I tried again, seemed to work but couldn't open it. Any idea ? NB it is paying newspaper, I am a subscriber.

https://www.lesechos.fr/industrie-services/energie-environnement/superethanol-e85-5-chiffres-fous-sur-le-carburant-le-moins-cher-a-la-pompe-1900005

Asked by charly.clerfeuille 1 year ago

Last reply by Paul 1 year ago

  • Archived

Multiple PDFs cannot be downloaded from a page.

http://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Vu+b7LQyc9e/jifd2gmpPA== On this link if the options are selected, there are two embedded PDFs in two tabs on same pa… (read more)

http://epgp.inflibnet.ac.in/Home/ViewSubject?catid=Vu+b7LQyc9e/jifd2gmpPA==

On this link if the options are selected, there are two embedded PDFs in two tabs on same page. The firefox Android app downloader randomly gives the option to download only one of the two. I wish to download both the PDFs. Is there a way to stop the firefox from giving download option, but see the embedded PDFs on the page itself. So that we can download it by clicking on the embedded PDFs.

Below are images on expected behaviour of chrome browser, but errorneous behaviour of firefox. Firefox shows option to download the file from first tab that is E-text. But when clicked to download ends up downloading file on the second tab Learn More.

Asked by Pankaj Soni 2 years ago

Last reply by Paul 1 year ago

  • Archived

Phone resets when an image is saved off the internet

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The… (read more)

For the past week or so (Firefox app was last updated around 1st September I believe), my Sony XZ2 phone has restarted itself after saving a picture off the Internet. The new update today didn't fix it. The phone screen goes blank, then the background reappears with the app icons and it reconnects to the internet again. Just like pressing the restart button but much quicker. I've tried other Internet browser apps with saving the same picture and not had it happen. Not sure if it's just a coincidence that the problem has coincided with the last update though.

Asked by Zebedee 1 year ago

Last reply by Zebedee 1 year ago

  • Archived

Downloads on phone

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped"… (read more)

For the last month I've been having this issue when downloading things from Firefox beta I get this "com.android.phone has stoped working" along with "phone has stopped" error anytime I download something.

Asked by Señor bruh 1 year ago

Last reply by Paul 1 year ago

  • Archived

FFa displays but will not download PDF files.

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why? 111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.… (read more)

Firefox on Android will not download PDF files from anywhere, not even on elifesciences.org, why?

111.0 (Build #2015937963), bea7a8bbf0+ GV: 111.0-20230309232128 AS: 96.4.0

Asked by zefnovvak 1 year ago

Last reply by Paul 1 year ago

  • Archived

When downloading a file, firefox causes com.android.phone to stop

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself. the only app that… (read more)

as the title says when downloading a file, firefox causes com.android.phone to crash. enough crashes causes my tablet to panic and auto restart itself.

the only app that can cause this is is firefox, downloading files via something like discord, doesn't trigger it, only firefox. i tried with other apps to no avail.

it started happening after an update (update TB-X606F_S301018_230810_BMP ) (the last update was a year ago so lenovo isn't gonna fix it on their end anytime soon) and it's quite annoying when i need to use firefox to download files to view/use.

Details:

 Device: Lenovo Tab M10 FHD Plus (TB-X606F)
 Android Version: 10
 Firefox version: 117.1.0
 security update: 2023 Aug
 Google play system update: 2023 May
 Lenovo system version: TB-X606F_S301018_230810_BMP

Asked by samiscool51 1 year ago

Last reply by Paul 1 year ago

  • Archived

Provide an in-app download space for us to view our downloading file and not the notification bar.

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is… (read more)

Hello Mozilla team, provide a way for us to view our downloading file in the app itself and not on the notification bar, for me it doesn't help at all. If not so, then is it really necessary for me to lose my downloading file when I clear the Mozilla app from my recent apps? Isnt it supposed to continue downloading even when the app is cleared? Please solve this.

Asked by amponsahprince959 1 year ago

Last reply by Paul 1 year ago

  • Archived

improve download manager

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager. … (read more)

Everything is better in Firefox except the download manager. Most of the time when I try to download any file or video it fails. Please improve your download manager.

Asked by 8000vsa 1 year ago

Last reply by Paul 1 year ago

  • Archived

File has been downloaded popup, how to block

Howdy folks, hope all is well your way... When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downl… (read more)

Howdy folks, hope all is well your way...

When I download a file, a notification pops up when the download is complete. I find this quite annoying, especially when downloading file in a bit of rapid succession.

Is there some way to turn this off on FF mobile?

I tried... about:config > browser.download.alwaysOpenPanel on the nightly build, but after having created the option, it doesn't seem to work.

I would be forever indebted to any suggestions y'all can provide.

Thanks.

Asked by joeknudsen2000 1 year ago

Last reply by Paul 1 year ago