Showing questions tagged: Show all questions

Bookmarks on account, new computer

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, t… (read more)

I have been using Firefox for YEARS. I love it, and have always been able to sign-in from a new device and have my bookmarks brought to my new device. For some reason, that is not happening this time.

When I click to sync or import bookmarks, the only options I have are Chrome, a couple others, and from Firefox HTML or CSV file. I do not know how to save the bookmarks. I would think that I could save them on a external hard drive and bring them over, but I do not know that process. It was so much easier when I could log in and bring them over.

Please help. I was so confident when purchasing this new laptop, now I am a bit irritated. Please explain how to bring my bookmarks over to my new device.


Thank you!

Asked by Lisa H 1 month ago

Last reply by cor-el 1 month ago

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 5 months ago

Last reply by cor-el 5 months ago

Bookmarks Toolbar

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this i… (read more)

Since the last update of Firefox, I now have to right-click and select "alway Show" the Bookmarks Toolbar. Then it disappears when I go to a site!!! Please tell me this is a glitch and you'll fix it soon because the toolbar always shiowes uder the search bar and this right-click-select is really anoying. I use a MacBook Pro runig Sonoma 14.3.1..... thx for your promp attention BZ

Asked by bill.zarges 1 month ago

Last reply by cor-el 1 month ago

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (read more)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 1 month ago

Last reply by cor-el 2 days ago

Technical

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to… (read more)

Help! I’m trying to access my saved articles in airplane mode while traveling. This used to be no problem but new app last year won’t let me. Tell me the secret of how to do it! Thanks.

Asked by janegilbert01 2 months ago

Last reply by Kiki 2 months ago

Bookmarks bar disappearing apparently still an issue after 12 years.

I searched the forums, and it appears this issue has answers going back 12 years. Answers explain how to get it to show up again. Basically, it amounts to turning the ba… (read more)

I searched the forums, and it appears this issue has answers going back 12 years.

Answers explain how to get it to show up again. Basically, it amounts to turning the bar off and back on again.

The problem is it WILL happen again. Why? It's been 12 years and no explanation as to why it happens or how to fix it permanently.

None of the Firefox updates over the years have addressed this either.

Asked by dexluther 2 months ago

Last reply by cor-el 2 months ago

Got a new computer, trying to sync my bookmarks from my previous sign in for Firefox and DDG, but nothing comes up

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I l… (read more)

Something is not working for my syncing data for my new computer coming from my older one that was working fine....none of those bookmarks are around, no matter where I look, I cannot find all of my highly needed bookmarks that I have had for years...all gone. I need some help please. Thanks.

Asked by jslavik2 1 month ago

Last reply by Paul 1 month ago

Accessing my previous browser

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and rese… (read more)

This morning, my Firefox browser was unable to open so I downloaded it again and tried to sync up my browser using my email address. When I used my email address and reset the password, a much older version of my browser without all my bookmarks logged in. I've only use the *hidden for privacy*@gmail.com email address so I'm not sure if I have two profiles under that email. On my phone which has been sync'd to my profile for years, I have all the bookmarks that I've been using for year. I don't want to sync it now so I don't loose it.

Asked by Sylvester King, Jr 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Bookmarks Keep Duplicating

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Place… (read more)

My bookmarks have duplicated and I didn't do anything except try to sync with my laptop and desktop. I tried the only solution I could find, the "verify integrity - Places Database" and that did nothing. If this can't be fixed, it's time to move on to another browser.

Asked by Michael 3 months ago

Last reply by jonzn4SUSE 3 months ago

How to reach a site used in the past, but now, can't reach?

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my… (read more)

How to reach a site used in the past (whether typed URL or used saved Bookmark!) ---but now Firefox won't let me access now, please?! I have some sites for decorating my online gaming site. Your settings warn me that the site isn't ---https://. --- which I realize, and FIREFOX stops me from going to the site. How do I temporarily use a site, then restore the security? I appreciate how FIREFOX keeps us safe! TY!

Asked by micmon224 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Bookmarks

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figu… (read more)

After re-installing Firefox, my Bookmarks are gone. I could reinstall them as I go along, but my Folders (used to organize) are also gone. Worse: I cannot seem to figure out how to re-create folders or move those Bookmarks I have. Any suggestions.

Asked by jf360cpw 2 months ago

Last reply by cor-el 2 months ago

Firefox

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a… (read more)

Hi. Not so much as a bug report but a feature request. I am attempting to add the same URL to two separate bookmark folders on my bookmark toolbar so that I may have a better chance of finding it in six months when I'm likely to need to visit that website again. The reason is that the website in question fits neatly in terms of subject into two of my folders.

At present in Firefox, if you place a URL in a bookmark folder then try to place it again in a separate folder then Firefox appears to remove the URL from the first bookmark folder and place it in the second. It would be handy for Firefox to either just accept the second placing or display a dialogue box pointing out that the URL already exists in another folder and asking if the user wants to a) move the URL to the place where the user tried to place a new bookmark, or b) go ahead and place a duplicate in the newer folder c) cancel the request.

I'm a long term user / fan of Firefox and have no intention of moving browsers. This functionality would be very useful. Hoping you can action this in the next update.

Regards

Martin

Asked by smiggy1968 1 month ago

Last reply by zeroknight 1 month ago