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  • Archived

Bookmarks disappeared

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe … (read more)

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

Asked by environmom95112 1 year ago

Last reply by Terry 1 year ago

  • Archived

I stand corrected, my bookmarks ARE gone, not just the pull down menu.

I just posted a question re: my pull-down bookmarks menu disappearing. I stated in the question that my bookmarks themselves weren't gone, just the menu. I stand correc… (read more)

I just posted a question re: my pull-down bookmarks menu disappearing. I stated in the question that my bookmarks themselves weren't gone, just the menu. I stand corrected. They are indeed "gone", i.e. completely inaccessible.

Asked by rogerz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why should I do Ctrl D two times to have "Edit Bookmark"

I have three problems. One is, as my title, I have to do Ctrl D two times to have "Edit Bookmark". The second is, frequently, the link that I open in another tab reaches … (read more)

I have three problems. One is, as my title, I have to do Ctrl D two times to have "Edit Bookmark". The second is, frequently, the link that I open in another tab reaches nothing. Sometimes, reenter it in the tab (and press Enter) works, sometimes not. Sometimes, enter it in another tab works, sometimes not. When it works in another tab, the link appears in the first tab also. The third annoying thing is not necessarily related to you. Sometimes, when I try to open a Youtube link in another tab with the middle mouse button, the tab don't open.

Asked by jdroche1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Have changed password on my Citibank on account I can no longer open the account

Citibank cannot access the online account changed pass word and it keeps asking me for the new password. Citibank says Firefox has to be restored? Please help Thank yo… (read more)

Citibank cannot access the online account changed pass word and it keeps asking me for the new password.

Citibank says Firefox has to be restored?

Please help

Thank you Judith B. Basch

Asked by baschmets358 2 years ago

Last reply by cor-el 2 years ago

  • Archived

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (read more)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (read more)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (read more)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 year ago

Last reply by cor-el 1 year ago