All Products Support Forum

Hello,

I exported the old bookmarks from an old computer into a new computer with the firefox HTML file option

Once I imported them into the new version of Firefox, I could only see the "recent" bookmarks in the bookmark menu view.

I checked the settings but could not find anything to modify this.

I can see all of the bookmarks if I go into Manage Bookmarks but I can't see anything but the recent ones in the bookmark menu

I tried this on two different computers so perhaps I am missing a setting somewhere?

Thanks!

Matt

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In the past, when I wanted to save a bookmark I could choose a specific folder to save it to. So for example, if I found a newsource that I wanted to bookmark to my News folder I would click on Bookmarks, Bookmark Current Tab and a dialogue box popped up that allowed me to choose the folder to save the bookmark to. This dialogue box no longer opens when I click on Bookmark Current Tab. Instead, all bookmarks are automatically saved to my Other Bookmarks folder and I have to drag them to the folder I want. I'm not exactly sure if this change happened with a Firefox update, or if I did something to change the process. Is there a way that I can fix this and have the choose a folder dialogue box pop up when I save a folder? Thanks for your help, Jeff

Hey, i just came home from work, started firefox and got suprised by the latest update...and another suprise. My entire Firefox got WIPED, i mean.. EVERYTHING. booksmarks, passwords, settings. I'm sitting here with an totally clean, like new installed firefox...and i'm angry AF right now.

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

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Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?

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Thanks for any help!

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